# GoToAssist Seeit

> Secure remote camera sharing and live support for troubleshooting. (iPhone/iPad app by GoTo Group, Inc..)

- Source: https://appshunter.io/ios/app/gotoassist-seeit/id1253973041 (this page in markdown: same URL + `.md`)
- Developer: [GoTo Group, Inc.](https://appshunter.io/developer/299616804)
- Category: Business, Productivity
- Price: Free
- Rating: 4.08/5 from 13 App Store ratings
- Age rating: 4+
- Requires: iOS 9.0 · 84 MB
- Languages: English, French, German, Italian, Spanish
- Released: 2017-07-18
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gotoassist-seeit/id1253973041/reviews.md

## What is GoToAssist Seeit?

DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT.

The GoToAssist Seeit app allows you to securely share your iOS device camera with a Seeit expert. With live video streaming, VoIP, hi resolution snapshots and annotations, Seeit provides a simple and powerful way to troubleshoot complex problems remotely.

HOW TO GET STARTED
1. Download and install the GoToAssist Seeit app.
2. If you received a URL from a GoToAssist Seeit expert, just tap the URL to join the session. If the app is not already installed, you will be redirected to the store and will need to install it. Once installed, tap the URL again to join the session.
3. If you received a 9-digit support key from a GoToAssist Seeit expert, start the app, enter the 9-digit support key, and then tap 'Join Session' to join the support session.
4. Once connected, you will be able to communicate via built in VoIP. By enabling camera sharing, the expert will see a secure live stream from your device camera and will be able to take snapshots. Tap the exit button to end the session at any time.

FEATURES
• Live camera streaming and VoIP
• Expert can take hi resolution snap shots, annotate them and share them with you during a session

REQUIREMENTS
• Connection to mobile network or WiFi (recommended). Active phone call during Seeit session requires mobile network plan that allows simultaneous voice and data.
An active GoToAssist Seeit account is required for the expert.

Customer
iPhone or iPad device with iOS 8.1 or above. Mobile network connection or WiFi

Expert
• Internet connection
• Windows® 10, 7, 8.1, Vista
• Mac OS® X v10.7 (Lion) or newer
• Mozilla Firefox® Version 38 or newer, Google Chrome® version 44.x or newer

## Key features

- Live camera streaming
- VoIP communication
- High-resolution snapshots
- Annotation tools
- Secure remote sessions


## Frequently asked questions about GoToAssist Seeit

### How do I start a support session with GoToAssist Seeit?

You can start a session by tapping a provided URL from a GoToAssist Seeit expert or by entering a 9-digit support key within the app. Ensure you have a stable internet connection via Wi-Fi or mobile data.

### What devices are compatible with GoToAssist Seeit?

GoToAssist Seeit is compatible with iPhone, iPad, and iPod devices running iOS 8.1 or above. Experts can join sessions from Windows or Mac computers using supported web browsers.

### Can I use GoToAssist Seeit offline?

No, GoToAssist Seeit requires an active connection to a mobile network or Wi-Fi to function. Live video streaming and VoIP communication depend on a stable internet connection.

### What are the key features of GoToAssist Seeit?

Key features include live camera streaming, VoIP for voice communication, the ability for experts to take high-resolution snapshots, and annotate them during a session for clearer problem diagnosis.

### Is GoToAssist Seeit free to use?

Yes, GoToAssist Seeit is available for free. There are no in-app purchases or advertisements mentioned in its description.

### How often is GoToAssist Seeit updated?

The latest version of GoToAssist Seeit is 7.1, last updated on April 19, 2018. While updates have not been frequent recently, it has a stable release history.

### What is the age rating for GoToAssist Seeit?

GoToAssist Seeit has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### Does GoToAssist Seeit have ads?

No, GoToAssist Seeit does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 4 releases)

### 7.1 — 2018-04-19

This app has been updated by Apple to display the Apple Watch app icon.

Privacy updates to conform GDPR

### 7.0 — 2017-12-13

Now with support for the new SeeIt 2.0. Come try it out at https://session.seeit.gotoassist.com

### 6.13 — 2017-10-05

iOS 11 compatibility.

### 6.12 — 2017-07-18

No release notes.

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## More apps by GoTo Group, Inc.

- [join.me - Simple Meetings](https://appshunter.io/ios/app/joinme-simple-meetings/id409811927)
- [GoToAssist Remote Support](https://appshunter.io/ios/app/gotoassist-remote-support/id1230341039)
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- [GoToWebinar](https://appshunter.io/ios/app/gotowebinar/id1244921300)
- [GoToTraining](https://appshunter.io/ios/app/gototraining/id1245324531)

All apps by GoTo Group, Inc.: https://appshunter.io/developer/299616804

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*