# GoUnionBank — user reviews

> 17 indexed App Store user reviews of GoUnionBank by Union Bank of Mena, rated 4.80/5 from 1,981 ratings.

- Source: https://appshunter.io/ios/app/gounionbank/id1538469077/reviews
- App overview in markdown: https://appshunter.io/ios/app/gounionbank/id1538469077.md
- Rating breakdown: 5★ 1,799 · 4★ 115 · 3★ 31 · 2★ 8 · 1★ 28

## What do users think of GoUnionBank?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly app
- 🚀 Convenient features
- 💯 Excellent customer service

**Cons**

- 🐛 Frequent app crashes
- ⏱️ Slow transaction processing
- 🔒 Security issues

**Commonly reported bugs**

- Account balance not updating correctly
- Inability to complete transactions

**Most requested features**

- Improved transaction history
- Faster mobile deposit processing
- Customizable app settings

## Most critical reviews (10 lowest-rated)

### 1/5 — Why did you change the app?

*2026-08-14, version 3.36.0*

I don’t like the new app

### 1/5 — I hate doing things online

*2025-11-27, version 3.29.0*

Every time I do literally anything it flags it as suspicious and blocks the transaction. It’s been pissing me off for years.

### 2/5 — Tells me to update

*2026-05-30, version 3.28.2*

Tells mento
Update, I go and even reload program and app. Back out and still tells me to update

### 2/5 — bad app

*2025-11-28, version 3.29.0*

everytime when i’m supposed to get paid my acount just loads for days on end and i don’t get my money until sometimes the next week they said they fixed bugs in the last update but clearly not

### 4/5 — Review app

*2025-07-08, version 3.24.0*

Love the option of mobile deposit and having immediate access to my transactions.

### 4/5 — Terrible

*2024-04-10, version 3.11.0*

I’d say this app only opens about 1/3 of the time. I spend more time closing the app out and trying to reopen it than actually using the app.

### 4/5 — How the switch over is going so far ;

*2024-03-28, version 3.10.0*

Before I could even use this app (after the change) I had to get a new phone because my trusty SE5 was too feeble to run iOS16 so that was kind of irritating & the union version seems a bit less intuitive but , I’m starting to get the hang of it.
All in all I’d say it seems to be a pretty smooth transition .

### 5/5 — Checking

*2026-06-18, version 3.35.1*

Great and easy banking. Wonderful people to work with.

### 5/5 — Great user-friendly app!

*2025-08-21, version 3.26.0*

The app is super easy to use and the customer service is awesome!

### 5/5 — Very nice

*2025-06-17, version 3.23.1*

Easy to use and many useful features. With a really nice home town bank behind it.

## Most praised reviews (7 highest-rated)

### 5/5 — Love the convenience

*2025-02-05, version 3.19.0*

I absolutely love the accuracy and convenience of this app from paying bills to sending family $$$ or just a quick run down of what your money looks like this app has you covered.

### 5/5 — Mobile

*2024-12-09, version 3.18.0*

I’m very happy with this banking app I I’m

### 5/5 — Love our bank

*2024-04-08, version 3.10.0*

Different name SamE hometown bank is willing to meet you every need. Thank you, Union Bank..

### 5/5 — Amazing App

*2023-03-15, version 3.0.1*

This App is amazing- saves time with the ability to Chat, set card limits, deposit checks, and many other things!

### 5/5 — Wonderful Timesaver

*2021-04-27, version 2.29.0*

This app is terrifically designed. I’m able to handle just about anything I would go inside the bank to do.

### 5/5 — Easier

*2021-01-06, version 2.24.0*

Much ore user friendly

### 5/5 — Much Better

*2020-12-17, version 2.24.0*

Clearly, someone spent a great deal of time on organization and appearance, but for me it comes down to one new feature. The app now orients itself with the display.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*