# Gourmet Egypt — user reviews > 60 indexed App Store user reviews of Gourmet Egypt by Gourmet Egypt, rated 2.70/5 from 115 ratings. - Source: https://appshunter.io/ios/app/gourmet-egypt/id1323983398/reviews - App overview in markdown: https://appshunter.io/ios/app/gourmet-egypt/id1323983398.md - Rating breakdown: 5★ 33 · 4★ 12 · 3★ 10 · 2★ 11 · 1★ 49 ## What do users think of Gourmet Egypt? Overall sentiment: negative **Pros** - 🌟 Good quality fresh meats - 🥐 Excellent baked goods - 🌍 Wide selection of international items - 👍 Fresh and good quality products overall (for some) - 🛒 App works great (for some) **Cons** - 📉 Badly managed and supported - ❌ No issue resolution - 📦 Items frequently out of stock - ⏳ Slow delivery times (3-5 hours) - 👎 Poor quality service - 🤢 Received spoiled/bad items - 🍞 Torn bread, cheese skin issues - 📉 App is terrible, unresponsive - 🖱️ Navigation issues - 🏠 Address entry problems - 🛒 Checkout issues - 🛍️ Browsing items difficult - 🗑️ Lost reward points after update - 😵 Horrible UX - 🔄 Categories redirect to Offers - 🔍 Search function omits items - cluttered, slow, doesn't work - 🐌 Low-tech and not user-friendly app - 🎨 Clunky app design - ❌ Cannot add items to basket - 🐞 Too many bugs - 🔄 Needs update every time opened - 👎 New app is slower and less user-friendly - 🐌 Slow and buggy new version - 😫 Harder to find things in new version - ❌ New app update doesn't work well - 📹 Unnecessary videos on opening - 🗂️ Less specific and useful menu options - 🛒 Cannot order due to out of stock items - 💥 Very glitchy update - 🚫 App not working after update - Loading issues - 🔄 Needs to be revamped - Abandoned app after update - 📉 No data in last update - ❓ Stuck help chat modal - 🚫 Sign-in issues - 🛒 Out of stock items on website/app mismatch - 😞 Terrible customer service - 📉 Poorly designed application - Inflexible and not user friendly - ❌ App crashes frequently - 🗄️ Shopping cart bugs - 🎛️ Search toolbar not working properly - 📉 Needs improvements - 😞 Terrible customer service experience - 📦 Missing items upon delivery **Commonly reported bugs** - App is badly managed and supported - No resolution for reported issues - App rarely updates stock availability - Orders repeatedly incomplete due to out of stock items - Late delivery (3-5 hours) - Orders missing items after delivery time - Received spoiled/bad items (chicken, bread, meat) - App is terrible, unresponsive, buggy - Navigation issues, categories redirect to offers - Search function omits items - Items marked 'in stock' are not - Lost reward points after app update - Cannot add items to basket on iPhone - Address entry bugs, fields unclickable - Checkout issues - App crashes constantly - App needs update every time it's opened - New app is slower and less user-friendly - New version is slow and buggy - Harder to find things in new version - New app update doesn't work well - Unnecessary videos play on app open - Menu options less specific/useful - Cannot order due to out of stock items - Very glitchy update - App not working after update - App keeps loading - App needs to be revamped - App abandoned after update - No data available in last update - Help chat modal stuck open - Sign-in issues (password incorrect) - Out of stock items mismatch between app and website - Customer service slow to resolve issues - App not working on Safari - Inflexible and not user-friendly app - App crashes after update - App crashes when trying to open - App crashes on checkout - Shopping cart bugs (editing quantities, removing items) - Search toolbar doesn't work properly - App won't start after update - Missing items upon delivery - Customer service takes forever to fix missing items **Most requested features** - Professionals for app updates - More availability on Talabat - Filter for price (low to high) - iPad version needed - Fix shopping cart bugs - Improve search tool bar ## Newest reviews (15 of 60) ### 2/5 — Out of stock *2025-10-27, version 8.1.8* They rarely update the app to reflect items that are out of stock. As a result, orders are repeatedly incomplete. ### 2/5 — Slow and inaccurate *2025-09-27* It’s so normal for them to call after four hours and say that an order is missing when this was the actual delivery time Premium prices for low quality Survice ### 2/5 — Late delivery *2025-06-22, version 8.1.5* They need to work on their delivery time every time I order the order comes between 3 to 5 hours ### 2/5 — New application 2023 *2023-03-17* The new application isn’t user friendly as the previous one and is much slower ### 1/5 — Bad Update *2023-02-16, version 7.0.0* Can’t order now. Very glitchy update. ### 1/5 — Don’t working after update *2023-02-15, version 7.0.0* Don’t working after update ### 1/5 — Terrible app *2022-11-14, version 5.9.3* The app is just FULL of bugs and keeps loading and needs to be revamped because of that terrible performance ### 1/5 — Not working on iPhone *2022-05-05, version 5.6.0* I downloaded the app on iPhone with OS 15.3.1 and the app doesn’t respond. I can view items but can’t add them to my basket for purchase. ### 1/5 — Unusable *2022-04-22* I’m astonished that both Gourmet and the developer have abandoned this app after the hapless update over a year ago. Certainly it can’t be that hard or expensive to fix? ### 1/5 — No data in the last update *2021-12-29, version 5.1.0* Very bad version No data available ### 1/5 — Doesn’t work *2021-09-16* Says to download the latest version but this is the latest version. Try to use the help chat and the modal is stuck open over the app. ### 1/5 — Terrible app *2021-06-24* Wouldn’t let me sign in saying password wrong. Went in via website and was fine - auto generated from my phone so not a typo. Trying to shop and everything out of stock tho when I went via InstaShop everything was available. CSRs tried to help but no result. Total rubbish experience and will not waste my time again. ### 1/5 — App not working *2021-04-17, version 3.1.0* App not working, I get an error message every time I try to order something ### 1/5 — App crashes *2020-11-16, version 2.4.0* The app keeps on crashing and barely opens! ### 1/5 — Crash *2020-10-07, version 2.1.0* App is crashing every time I try to open it - updates not fixing it either. ## Most critical reviews (10 lowest-rated) ### 1/5 — Long gone the good days of Gourmet *2025-12-07, version 8.1.10* Sadly badly managed and badly supported application. You can complain and report issues but no resolution. I now switched to Breakfast! ### 1/5 — From bad to worse *2025-04-05* First it started by a very delayed delivery. Then I started getting bad items like torn bread, cheese skin instead of cheese, meat that went bad in 24 hours. Lately, whenever I order, one or multiple items are unavailable even though they show on the app. ### 1/5 — Terrible application, sad *2024-12-25, version 8.0.7* It's very sad that the application is terrible. Everything is bad in the app, responsivess, navigation, entering address, checkout, browsing items. Please use professionals the next time you update the app, or be more available on talabat. ### 1/5 — Nothing functions *2024-08-30, version 8.0.3* No objects can be placed in my basket. No possible on iPhone ### 1/5 — Address issues *2024-05-05* Suddenly too many bugs in placing my address, cant click any field and it keeps bugging!! Unusable and uncheckout-able ### 1/5 — Huge mess *2023-08-07, version 7.0.10* I’ve had this app for years and have been accumulating reward points. When they introduced the new version of the app (totally different interface) all of my points magically disappeared. The app is constantly crashing. ### 1/5 — Horrible UX *2023-07-04, version 7.0.9* I honestly can’t believe someone paid money to have this app made. Abysmal performance, the UX is all over the place - clicking on any of the categories redirects you to the “Offers” page SEVERAL times, you have to keep exiting the Offers page and clicking on the category again until hopefully after three, four tries you successfully land where you were trying to navigate; the search function often omits items from the results, items marked as “in stock” often are not, the list goes on… really embarrassing to associate yourself with an app that works like this. ### 1/5 — New app is horrible *2023-03-28, version 7.0.5* Used to be so simple and clean. Now app is cluttered, slow, doesn’t work, and needs an update every time I open it. Horrible. ### 1/5 — New version of the app is terrible *2023-03-01, version 7.0.2* The new version is slow, buggy and makes it much harder to find things. ### 1/5 — New App Doesn’t Work Well *2023-02-21, version 7.0.1* The new app update doesn’t work well. It is too slow - we do not need to see a video every time we open it! The menu options for products are now less specific and less useful. Lots of items are out of stock, and we can’t order. The old app worked much better! ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect convenience *2023-04-08* Thank you! ### 5/5 — Problem *2020-06-03* Won’t open after update Please help ### 5/5 — Works great *2020-01-29* The app works great for me. Never any issues ### 5/5 — Been looking for something like this! *2019-09-27, version 1.1.6* Grocery shopping is not something I have the time for especially in Egypt. I had a great experience of online shopping and the food was amazing with a good price! ### 4/5 — Need more filter *2021-01-10* We need filter for price from low to high 🔁 ### 4/5 — The new update is horrible! *2020-05-22, version 1.6.0* Couldn’t open the app after updating, had download it again. And then couldn’t even reset my password! Come on! ### 4/5 — Update: The app stopped working *2020-05-22, version 1.6.0* Update: uninstalled the app and installed it again and it is working just fine. The app keeps crashing. It was working fine ten days ago or so. ### 3/5 — منتجات ذات جودة رديئة *2025-08-03, version 8.1.5* وصلتني دجاجة فريش ريحتها زفرة ولونها أصفر وتاريخ انتاجها قبل ٤ أيام .. وللاسف الاكل المجمد معمولة بوصفات رديئة وواضح ان الشيفات مستواهم أقل من المتوسط (جربت قبل كذا سنة البيف ويلينغتون والفروزين باي والبيتزا وكذا حاجة وكلهم مخيبين للأمل) الحاجة الممتازة عندهم فقط اللحوم الحمرا الفريش والمخبوزات .. غير كدة مفيش جودة خدمة على بقية المنتجات للأسف .. صيت بس ### 3/5 — Good products *2024-12-04, version 8.0.6* I really like this delivery! There are a lot of international items which are not presented in the other markets. All product are fresh and good quality. But the app is low-tech and not user-friendly, the design is a little bit clunky. ### 3/5 — Some foods are poor quality *2023-09-25, version 7.0.10* We ordered a packet of Leduc onion rings, which are the worst onion rings that we have tasted in my life, they have no flavour at all and taste as if there are no onions in them at all, they should be be called just rings, not onion rings as onions have no part in them. They are nothing in comparison to the Lamb Weston onion rings which do have the taste of onions and can be called onion rings. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*