# Gourmet Garden India — user reviews

> 54 indexed App Store user reviews of Gourmet Garden India by Ekam Ultra Farms Private Limited, rated 4.28/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/gourmet-garden-india/id1589917279/reviews
- App overview in markdown: https://appshunter.io/ios/app/gourmet-garden-india/id1589917279.md
- Rating breakdown: 5★ 46 · 4★ 13 · 3★ 4 · 2★ 2 · 1★ 6

## Newest reviews (16 of 54)

### 3/5 — Login issues

*2025-07-05, version 1.0.5*

Trying hard to login and buy but it keeps taking me to some opening page, frustrating .

### 2/5 — App has a lot of bugs

*2025-07-03, version 1.0.5*

The app has many bugs. It logs me out by default after sometime which makes it annoying to use. Today there is a new error i am facing where its diverting me to a default page irrespective pf any option i choose

### 3/5 — Not easy to handle

*2025-03-19, version 1.0.5*

I’m only 85. I find the Amazon, Big Basket apps far easier to handle Sorry to tell you your app is not designed for an old ignorant old hag 😊

### 3/5 — No delivery attempted intimation

*2024-08-18, version 1.0.5*

The vegetable quality is good, however there is no delivery intimation or notification of any kind in spite of constant complaints to the customer service Center. Real apathy by the management . The freshness of produce is lost after delivery.

### 3/5 — Need improvement

*2024-07-16, version 1.0.5*

In Iphone once downloaded the invoice , no option to go back home page . Even if we close and open the app it’s landed on the downloaded invoice . So I have re install app everytime after downloading the invoice

### 2/5 — Downhill journey

*2024-07-02, version 1.0.5*

Have been using the app for past couple of years and was a very happy user. However the app and service has been on a downward trend for the past year. Deliveries not on time, payment issues with the app. They suddenly decided to stop taking payments from some credit cards causing a fair bit of inconvenience. Loyalty points earned have disappeared from the app and I cant use it anymore. Customer support doesn't know what happened to the points. Not leaving much reason to continue using this app.

### 3/5 — Mangoes were not ripe

*2024-06-19, version 1.0.5*

Mangoes which we bought were not ripe
So please check out and give better ones next time

### 3/5 — Payment mode

*2024-01-23, version 1.0.5*

ICICI and hdfc net banking is not there as an option and GPay also didn’t work so am having to pay cash since a long time now

### 2/5 — Gives the error “something went wrong” on a blank page.

*2024-01-08, version 1.0.5*

Unable to open the app since few days now.  There are no updates available as well.

### 1/5 — Not a smart website

*2024-01-08, version 1.0.5*

I’ve to login and add payment details every time I order which is annoying.
And many local necessities aren’t available in grocery section.
Nuts are stale especially walnuts which I tried buying two times, both the times the walnuts have gone bad upon opening the packet.

### 2/5 — Good fresh greens and cheese. Lousy app

*2023-10-14, version 1.0.5*

The app is absolutely lousy! The customer support is ok- not great not bad. But the best thing is that you don’t need customer support. They deliver on time most of the time. 

The products that they sell are excellent! The fresh greens are very good, cheese is also good.

Wish they had a decent app.

### 2/5 — Product Quality has declined

*2023-08-11, version 1.0.5*

I was a regular customer 6months back . I used to order a lot but from last few months i hardly  ordered anything due to poor quality of product . In bunch of 4-5 vegetables every time 1-2 vegetable is old or spolied . When I receive it look fine but within 2-3day at least 2-3 vegetable literally get spoiled and watery . Also couple of time i have made complaint against under weight fruits . Specifically for avocados . If I am paying 2-3 time amounts for avocados compare to normal market price than I am expecting fresh vegetables/fruits but I have showed them image of riped fruits . I am highly disappointed from last few months the kind of bad quality products i have received despite  of paying higher amount than market price and in return money is not refunded and i have received coupons of same amount .What if I don’t want to continue my shopping from here what should i do with coupons .plz I hv request if customer complaint against bad quality product with proof kindly refund there money back and dont give a coupon so they ll not left with any other choices except buying back

### 1/5 — Product and service is below average

*2023-06-12, version 1.0.5*

The products and service quality has deteriorated a lot compared to last year. Uninstalling the app for now hope they improve later.

### 1/5 — Horrendous App Experience

*2023-04-12, version 1.0.5*

Good products. But the app experience is pathetic. I have raised this issue of frequent user log outs even with the founders. But no progress. Almost every app allows users to log in with an SMS password as well. These kind of apathy speaks volume about the ambition and vision of this company.

### 1/5 — So many obvious bugs in the app

*2023-03-03, version 1.0.5*

Log in with email no longer there.
Lost addresses after the update.
If you by mistake change orientation of phone to horizontal, GG logo appears and gets stuck.
If payment fails, you are lost, have to start at location selection again.
I have no idea how this app is being tested and released.
I am a regular on this app and have been patient with the buggy app but the latest version is absolute nightmare. I am going to just switch to another app just because of the software.

### 3/5 — GG should start accepting diners credit cards and other cards .

*2023-01-04, version 1.0.5*

Don’t let this be the reason for many of us to hold ourselves back from ordering from you guys because your quality , even though overpriced are pretty good which makes it worth it!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor app

*2025-09-02, version 1.0.5*

Not able to order anything. Every search goes back to the same page with no interactivity or option to close. Not able to order anything. Moved on from this and taking my business elsewhere. GG’s loss, not mine!

### 1/5 — Buggy interface

*2025-08-16, version 1.0.5*

Have been wanting to order from GG from so long, but the interface is so buggy in IOS. After I search for the grocery, it keeps taking me back to the home page.

### 1/5 — App not working

*2025-07-08, version 1.0.5*

Unable to order anything from app as well as website. It is always loading same banner when I click on any menu item

### 1/5 — Deceived by this vendor

*2025-04-07, version 1.0.5*

I had a very bad experience with the quality of products. The items were not in the condition they are ideally expected to be, they have delivered carbide residue mangoes, black grapes which are completely detached , missed items  like Thai guavas , Under ripe fruits like pineapple where it is totally waste of money. They cleverly refund to Gourmet Garden wallet instead of refunding to the source of payment, this app is totally useless , cheated and will never recommend to anyone. Deceiving customers and not at all customer centric

### 1/5 — Pathetic Customer service

*2025-04-04, version 1.0.5*

Gourmet garden doesn’t deliver good quality products like they used. 
Their app gives a headache, got to re login every time i open the app. 
I usually buy fruits from here. And they always arrive unripe or semi ripe. Normally it takes 3-4 days to consume them. This time almost all the fruits i bought from here were very bad. The customer care employees on WhatsApp are very rude while texting, they don’t even care about this issue. And they have a window of 48 hours to report. So if i have to report, I’ve to consume these unripened fruits to reply to them within 48 hours, these people are so unbothered. After paying almost double the money from what we pay near our stores, we get a response like this. It’s really very pathetic.

### 1/5 — Worst App

*2025-03-14, version 1.0.5*

Requesting Login Each and Every time. It Can be done in Browser itself. Then what’s the use of App? App getting logout Whenever we close it. Worst and waste of Time. People who can spent time will buy in shops in person. People who is lazy will use online shopping. So better understand Psychology and implement the App.

### 1/5 — Great producta but Buggy ios app

*2025-02-06, version 1.0.5*

Your products and vegetables are perfect delivery is perfect. But the ios app is not good !After viewing invoice the app is struck. I can’t view anything. Even if I force close the application only the invoice appears. Guess I must uninstall and reinstall. Correct this bug and I will change it to 5 stars.

### 1/5 — Screen stuck

*2024-07-09, version 1.0.5*

Once you click on the download invoice, you will be struck forever in that screen. Even if you close the app and come back. It will be the same invoice screen. Poor development and testing job.

### 1/5 — Poor customer service

*2024-05-18, version 1.0.5*

I have been ordering products  form last two years but these people don’t value customers if I raise any complaint they never help me and make fool by giving many excuses. So worthless never trust them .

### 1/5 — Very poor design of app

*2024-05-17, version 1.0.5*

Every time we need to login , it’s not loading quickly, take a print out of invoice and you can’t open the app. You have to delete and reinstall to ge the app as there is no close button if we open the invoice as a document!

## Most praised reviews (10 highest-rated)

### 5/5 — Fresh fruits and vegetables

*2023-10-07, version 1.0.5*

Very happy with the quality of organic fruits and vegetables delivered every day. They are of good quality. Even if any issue they do a refund and try to rectify it in future deliveries. They strive for quality delivery 👍

### 5/5 — App not working

*2023-07-18, version 1.0.5*

The app is not working since the last few weeks. When opening in IOS, it gives the error “Something went wrong” error page.

### 5/5 — Good quality and low prices, very satisfied

*2023-02-18, version 1.0.5*

Fruits and vegetables quality is very good and prices are much lower thank local shops or othet online vendors

### 5/5 — Just Excellent

*2023-01-27, version 1.0.5*

App is very simple and easy to use with products properly categorised, thereby making shopping and selection convenient and hassle-free. The quality of vegetables, greens and fruits is really better compared to other online platforms, and particularly their efforts to deliver in a timely manner the freshly harvested, organic and naturoponic produce with comparatively high levels of nutrition compared to regular stock in the market is really appreciable. So far they haven’t missed even a single delivery, and even the post-sales customer support in the event of concerns related to the order is really quick and prompt. Happy with the experience over all so far.

### 5/5 — The best place to buy veggies in Bangalore

*2022-03-01, version 1.4*

I have been trying a lot of online and offline stores, but this one is my favourite. Surprisingly they also deliver apples without wax. You cash understand how premium the items are. I am loving it.

### 5/5 — One stop shop to buy the best farm fresh products

*2022-02-16, version 1.3*

Hi Team,

Had an amazing experience shopping with you guys… The fruits and vegetables delivered was of super quality… I would definitely recommend you guys to my friends and family…

### 5/5 — Best Produce and Cheese

*2022-02-05, version 1.3*

The best store in India with the freshest fruits, veggies and cheese. The app used to be good but does not work anymore with iOS 15.3 ! App team please update the app to make it work with iOS 15.3! Thanks!

### 5/5 — Best quality and widest range

*2022-02-02, version 1.3*

Best quality and zero contamination of a big range of product's under one roof. Other places we get either safe products or good quality products.

### 5/5 — Variety / Rates

*2022-01-28, version 1.3*

Product variety is good. But rates are too high. Can only order during offers available or can purchase stuffs which are not available outside.

### 5/5 — Amazing app and quality of products

*2022-01-20, version 1.2*

I really like Gourmet Garden products for their amazing quality! They have the widest options of all kinds of leafy greens and vegetables. I was waiting for their app. Now it is so convenient to order from them! 

Anyone looking for high quality fresh produce, I strongly recommend Gourmet Garden!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*
