# Gousto — user reviews

> 155 indexed App Store user reviews of Gousto by Gousto, rated 4.90/5 from 340 ratings.

- Source: https://appshunter.io/ios/app/gousto/id992607465/reviews
- App overview in markdown: https://appshunter.io/ios/app/gousto/id992607465.md
- Rating breakdown: 5★ 297 · 4★ 39 · 3★ 4 · 2★ 0 · 1★ 0

## What do users think of Gousto?

Overall sentiment: positive

**Pros**

- 🚀 Convenient delivery
- 👍 Delicious and fresh food
- 👍 Easy to follow recipes
- 👍 Good variety of meals
- 👍 Helps improve cooking skills
- 👍 Saves time and money
- 👍 Flexible subscription options

**Cons**

- 🐛 Missing/poor quality ingredients
- 🐛 Delivery issues and delays
- 💰 Expensive for some
- 🐛 Inconsistent customer service
- 🐛 App crashes and bugs
- 🐛 Lack of customization options
- 🐛 Automatic orders without consent

**Commonly reported bugs**

- App crashing on various devices
- Delivery issues and missing items
- Automatic orders without user consent
- Incorrect or missing nutritional information

**Most requested features**

- Allow more servings per meal
- Improve app stability and performance
- Provide more dietary/allergy options
- Offer more affordable meal plans
- Improve delivery reliability and communication
- Enhance customer service responsiveness

## Newest reviews (13 of 155)

### 4/5 — First Try

*2026-06-14, version 4.40.0*

Food was very tasty however a couple of the fresh ingredients were poor quality

### 4/5 — Quality food

*2026-04-03, version 4.30.0*

Great options and not eating the same supermarket stuff on a weekly basis. Great portion size and no waste.

### 3/5 — No healthy with added sugar

*2026-03-15, version 4.27.0*

Hi I called already as your
Sauces have unnecessary sugar. Please do not send them

### 4/5 — Excellent

*2026-02-03, version 4.21.0*

Very tasty
Love being able to have correct amounts of ingredients
Only negative - tomatoes overripe
Lettuce had brown spots

### 3/5 — A few problems

*2026-02-01, version 4.21.0*

My first time after my sim recommended me Red pepper and onions were almost past their sell by date in the seeet and sour chicken thigh and no lemon with the honey garlic lemon otherwise ok

### 5/5 — Love it-Delicious

*2026-01-16, version 4.19.0*

I was sceptical but was recommended. Every dish has been absolutely delicious!

### 5/5 — Great foods

*2026-01-16, version 4.19.0*

Very quick and easy to make great food options

### 5/5 — Fantastic so far

*2026-01-12, version 4.18.0*

Absolutely brilliant every meal so far has been delicious my only gripe is I can change the meals to 3 people one day, I have my Daughter a couple of times a week and could do with adding a person

### 5/5 — Best food delivery box service out there

*2026-01-06, version 4.17.0*

Meals are delicious, prices are low, have developed so many cooking skills with this app

### 2/5 — Not an upgrade

*2025-12-29, version 4.16.1*

Recent changes to the menu structure make it laborious going into menus and back out again to change categories. It was far better to use the slider along the top of the listings!

### 5/5 — Ace

*2025-12-24, version 4.16.1*

Always ace

### 3/5 — Awful if you forget to choose

*2025-12-08, version 4.14.1*

If you forget to choose your own recipes they send you the shortest life recipes that no one else wants.

And if this happens to be multiple, nearly identical recipes (basa fish every day for a week!) this is what you get.

They should at minimum have a policy of only sending one of each type of main for an uncustomised box, e.g. no more than one meal with fish.

We’ve had fish every day for a week, and they have just done the same thing again. Fish every day for the next week too!

We like fish. Just not that much.

It wasn’t like this at first. Gousto would send great, varied recipes every week without us needing to choose.

Ah well. All good things come to an end.

Subscription cancelled.

### 3/5 — Choice

*2025-12-08, version 4.14.1*

Not  enough English recipes and the cost keeps going up not really impressed

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn't actually work properly on an iPad

*2026-07-31, version 4.47.0*

Tried to report an ingredient problem, the app then pops up a window where the "Continue" button is not visible or clickable and the window won't scroll.

Maybe test the app before releasing it to your customers?

### 1/5 — Taking money without asking

*2026-07-02, version 4.43.0*

Not happy that Gousto took £27 out of my account because I renewed my subscription. I hadn’t even placed an order. Plus there was no forewarning about this.

### 1/5 — Poor Filter Options

*2026-04-22, version 4.32.0*

The app could be more user friendly when it comes to saving favourites. When a favourite is saved, there is no way to move this to an order. If you search for the favourited recipe in the search bar, it can’t find it and you end up scrolling lots of recipes to try and find it. The search facility cannot cope with more than one word!

### 1/5 — App has an unskippable advert splash screen

*2026-03-15, version 4.27.0*

I do not need to see an advert in a product I am already paying for, I’m trying to get to the recipe cards because they failed to deliver them and there is no option to close the advert

### 1/5 — Wouldn’t bother

*2026-01-26, version 4.20.0*

Have had 4 boxes so far, first one was great. 
Second one I ordered 5 meals, received 2 that weren’t any of the 5 selected. Reached out to customer service, didn’t get a response.
Same thing happened the next 2 boxes and again no response asking to make a complaint. 
Eventually got through to someone and they tried to say I didn’t select my meals so they sent me 2 random ones, refused to log a complaint initially until I started really getting a strop. 
Absolutely shocking service really, staff are polite and friendly but useless.

### 1/5 — Where the basket

*2025-12-09, version 4.14.1*

Issue

### 1/5 — Absolute joke

*2025-11-24, version 4.12.0*

They deliver recipes requiring equipment you don’t have despite having a list of equipment that you are supposed to need.

### 1/5 — App keeps crashing

*2025-10-12, version 4.6.0*

I’ve not been able to place an order because your app keeps crashing. I’ve ordered a few times from other service providers as a result.

### 1/5 — Money grabbers

*2025-09-30, version 4.4.1*

We had time to place our order, but two days before the deadline they took a pre-auth amount of £38 from our account.
Hopefully it will time out, but until then it’s money we can’t use and they’ve offered no explanation. 
Subscription on hold now, and will cancel once the money released back to us.
A really sharp practise, poor customer support (non-existent) and therefore not to be trusted.

### 1/5 — Widget

*2025-09-20, version 4.3.1*

Broken again

## Most praised reviews (10 highest-rated)

### 5/5 — First week review

*2026-08-06, version 4.48.0*

I like the fact that I can choose how many meals I want each week as this allows for eating out with friends as well

### 5/5 — First meal 10/10

*2026-07-28, version 4.46.0*

GOCHUJANG BEEF UDON NOODLES First attempt at cooking our Gousto meal tonight and it was a great success. Clear instructions, quality products and we were full and satisfied. Looking forward to the menus for the rest of the week.

### 5/5 — Actually tasty food, good for disabled people

*2026-07-26, version 4.46.0*

I really struggle cooking and usually it lands on my partner to do tea or we get a takeaway. Since getting Gousto I’ve been cooking twice, sometimes three times a week and it’s really been a game changer. The recipes are really delicious and the choosing process is a nice, easy thing to do every week together. 
For me, having everything portioned out and being able to flick through recipe step by step on iPad really helps me manage what used to be a stressful energy zapping ordeal whenever I tried to cook! Highly recommend - I already have to a lot of friends and family.

### 5/5 — Dinner solved

*2026-05-31, version 4.38.1*

My son recommended gusto and I’ve now had 3 deliveries all food is fresh, plenty for two people and great options. All options so far have been excellent quality! Easy to follow instructions for cooking one thing we have done is on receiving delivery split the meals into separate food bags then it’s just a case of pulling the bag out of fridge sometimes pot luck what we are having for dinner but there are no bad meals.

### 5/5 — Pleased

*2026-05-27, version 4.37.0*

Great, fresh ingredients, easy to follow instructions and good value for money

### 5/5 — I

*2026-05-17, version 4.36.0*

Y

### 5/5 — One of the defining choices of my life

*2026-04-21, version 4.32.0*

Gousto's concept is simple but so powerful: make it easy to plan buying and cooking meals at home. 

For me: work can be stressful, unpredictable and erratic. Goustos regularly delivered meals are the perfect counterpoint to this.

I feel I eat better food, more calorie controlled and avoid the temptations of takeout since I started with Gousto. I've tried other services over the years but I always return to Gousto.

Do yourself a favour and try this if you haven't already. It's cheaper, healthier and cooking becomes a habit.

### 5/5 — Excellent

*2026-04-07, version 4.30.0*

This is the most fantastic meal prep idea I have ever seen
With its stunning taste and flamboyant texture this is my go to ready meal for my  children

### 5/5 — Stella

*2026-03-23, version 4.28.0*

Takes the headache out of “what shall we have for dinner?”

### 5/5 — Love the choice

*2026-01-28, version 4.20.0*

It’s great because the food is delicious and I can choose from weekly, fortnightly or monthly, depending upon my calander.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
