# GovConnect NSW

> Government corporate services portal for employee and manager self-service. (iPhone/iPad app by Department of Customer Service.)

- Source: https://appshunter.io/ios/app/govconnect-nsw/id1428335244 (this page in markdown: same URL + `.md`)
- Developer: [Department of Customer Service](https://appshunter.io/developer/1047394004)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 87 MB
- Languages: American English
- Released: 2018-08-24
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/govconnect-nsw/id1428335244/reviews.md

## What is GovConnect NSW?

GovConnect NSW provides access to government corporate services such as employee self-service, manager self-service and electronic forms.

## Key features

- Employee self-service
- Manager self-service
- Electronic forms
- Access government services
- Streamline HR tasks

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/govconnect-nsw/id1428335244/reviews.md

### 1/5 — Used to work

*2025-11-18*

Can’t log in - an error message just shows up: “There was an error with your request: Forbidden”

### 1/5 — Very glitchy

*2025-08-22*

Was working ok, all of a sudden unable to log in, getting the “you were unable to login. Try again” message. Nothing changed, no updates installed just stopped working.

### 1/5 — Crashed

*2024-02-22*

It was working well. Now logging in with pin, then getting a blank blue screen. No option to update. Can’t use at all.

### 1/5 — Not working at the moment

*2022-07-31*

Blank screen when you log in

### 1/5 — Armando

*2021-06-08*

Worst app in history.. can’t even login

### 1/5 — Can no longer log in

*2020-10-15*

I can no longer log in to the app. I have been trying for months and it keeps telling me that the server has failed.

### 1/5 — Very glitchy

*2020-06-15*

Fails regularly 
Limited services only
Have to delete and reload often.

### 1/5 — Useful, but has glitches.

*2019-07-27*

It’s handy to have this as an ap. Losing slow and often when you touch on a tile it takes you to a different place, like a lag with the screen displaying ahead of the functioning. If I back a screen and try again it works correctly.  I also can’t change my bank account. Every time I get an error message telling me I can’t change for a past payroll period even though the date is clearly in the next or current period.

### 3/5 — Can be improved

*2019-01-09*

Not an icon within the app to submit feedback. Works fine to begin with but when attempting to download a second item ie payment advice the system glitches and stays stuck on load forever. To actually view another item I have to restart the app and log back in. Isn’t an efficient system when attempting to forward a number of weeks to another area.

### 5/5 — Streamlined Time and attendance entry

*2018-10-11*

The app has made my task of entering time attendance much more efficient. The app encourages and enables me to enter my start, break and end time in real time rather than record the times in a diary and enter them in later. Due to the timeliness of my entries there has been a reduction in issues on my flex sheet. An improvement to the app would be to have the middle circle turn into a save button when all the entries have been entered in for the day.

## Frequently asked questions about GovConnect NSW

### What is GovConnect NSW?

GovConnect NSW is a mobile application that provides access to government corporate services. It allows employees and managers to utilize self-service options and access electronic forms.

### Is GovConnect NSW free to use?

Yes, GovConnect NSW is available for free download and use. There are no associated costs for accessing its services.

### What devices support GovConnect NSW?

GovConnect NSW is designed for Apple devices, including iPhone, iPad, and iPod. It is not currently available on Android or other platforms.

### How often is GovConnect NSW updated?

The app was last updated on October 29, 2020, with version 1.2.2. While specific update frequency isn't detailed, this indicates it receives maintenance and improvements.

### What age rating does GovConnect NSW have?

GovConnect NSW has an age rating of 4+, making it suitable for a wide range of users. This rating suggests minimal content concerns.

### Who developed GovConnect NSW?

GovConnect NSW was developed by the Department of Customer Service, a government agency responsible for delivering services to the public.

### Can I access government services on GovConnect NSW?

Yes, GovConnect NSW provides access to various government corporate services, including employee and manager self-service functionalities and electronic forms.

## Version history (last 5 releases)

### 1.2.2 — 2020-10-29

- Improved application stability
- Minor bug fixes

### 1.2.0 — 2019-03-29

**New app Features**

- Workflow Inbox (Approvals)
- Leave Application
- Overtime / Additional Hours
- Flex Timesheet Approval
This latest update brings the workflow inbox to mobile devices enabling people managers to action requests on the go. Additionally, employees can now submit leave requests and claim overtime/additional hours directly through the app.

### 1.1.0 — 2018-11-25

New Pay related services enabled

### 1.0.6 — 2018-09-21

UI changes and minor bug fixes
Flex Application UI changes and tweaks
Improved tablet UI support and rendering

### 1.0.5 — 2018-09-13

- New GovConnect NSW Self Service Launchpad
- Flex Timesheet entry application
- Employment Details application
- Personal Details application
- Reset password functionality

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## More apps by Department of Customer Service

- [Safe – By SafeWork NSW](https://appshunter.io/ios/app/safe-by-safework-nsw/id1207596121)
- [NSW FuelCheck](https://appshunter.io/ios/app/nsw-fuelcheck/id1266569551)
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- [FuelCheck TAS](https://appshunter.io/ios/app/fuelcheck-tas/id1524416815)
- [SBBIS Inspect NSW](https://appshunter.io/ios/app/sbbis-inspect-nsw/id1578211940)

All apps by Department of Customer Service: https://appshunter.io/developer/1047394004

## Related topics

[love nsw](https://appshunter.io/ios/topics/love-nsw) · [services nsw](https://appshunter.io/ios/topics/services-nsw)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*