# GoVivo, CNB Family of Banks — user reviews

> 55 indexed App Store user reviews of GoVivo, CNB Family of Banks by CNB Bank, rated 4.80/5 from 4,484 ratings.

- Source: https://appshunter.io/ios/app/govivo-cnb-family-of-banks/id1105061225/reviews
- App overview in markdown: https://appshunter.io/ios/app/govivo-cnb-family-of-banks/id1105061225.md
- Rating breakdown: 5★ 2,817 · 4★ 220 · 3★ 64 · 2★ 21 · 1★ 42

## What do users think of GoVivo, CNB Family of Banks?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Great app for banking needs
- 🔒 Good security features

**Cons**

- 🐛 Glitchy and slow
- 🐛 Crashes frequently
- 🐛 Unreliable and often not working
- 🐛 Outdated and clunky interface
- 🐛 Freezes and needs to be reinstalled
- 🐛 Logging in issues and getting locked out

**Commonly reported bugs**

- Zelle portal crashes the app
- Fingerprint/Face ID authentication not working
- App gets stuck on loading screen
- Deposit check feature not functioning

**Most requested features**

- Improve mobile deposit feature
- Add more transfer options and increase transfer limits
- Optimize app for mobile use, not just a web view

## Newest reviews (11 of 55)

### 4/5 — User Friendliness

*2026-06-08, version 26.1.401.1*

Quite satisfied with service in general, though I’m still learning to navigate the app, and the support hours are inconvenient for me. Otherwise, everyone has been friendly, professional and understand their job.

### 4/5 — I liked the old ESSA log in

*2025-12-22, version 25.2.102.1*

Still learning. Change always takes time.

### 3/5 — needs improvement

*2025-11-18, version 25.2.102.1*

needs a lot of work

### 2/5 — Slowest app ever

*2025-05-26, version 25.1.101.1*

Not only is it the slowest, most unresponsive app...with the name change you can't even search for it by bank name. GoVivo means nothing to any of us. So dumb.

### 5/5 — Todd hammock

*2025-03-18, version 24.9.202.1*

He’s the best banker I ever had and my 52 years I’ve had a lot ! Deserve top credit from office. And there support to enable to make more loans ! Thank you

### 5/5 — Chat tab/icon

*2025-01-28, version 24.9.202.1*

Everything worked, then an update added a chat icon… over top of two tabs I use a lot ???? How do I move or delete this Chat Tab?

### 5/5 — Love Hate situation

*2024-07-03, version 24.2.0.1*

Last few months I’ve been able to log on but almost immediately an error occurs and the application shuts off and goes back to the log in screen. Sometimes I get 30 seconds to do what I need to do and almost never get a chance to look at my checking transactions.

### 2/5 — The Bare Minimum

*2024-06-01, version 24.1.0*

The CNB Bank app experience is subpar. The interface is outdated, glitchy, and slow. The navigation and layout is poor. The app often needs closed and reopened multiple times before it will actually let you login; even then it will freeze on a blank screen. The app is in need of a refresh particularly focused on making all functions smoother and decreasing load times.

### 3/5 — Better than old app still clunky

*2023-07-21, version 11.4.0.1*

Cnb as a bank that I love them. I live in Clearfield Pennsylvania with their headquarters is and they’re always happy to see me but the online app is clunky. I get a lot of notifications for our connection error. Our networks busy when I have full bars of service and I’m on Wi-Fi shut the Wi-Fi off that it works sometimes so I think they’re just trying to fix up the app and all, but overall took it up when it works.

### 5/5 — Updated app

*2023-05-13, version 11.4.0.1*

I’m not impressed with the update on the app. It kicks me out after seconds all the time. I can’t even see the words I’m typing right now it’s all white. I hate it. Hopefully someone can read this.

### 2/5 — Transfer

*2023-05-09, version 11.4.0.1*

Called and spoke to Dustin about a transfer that was to be taken from a clients account on the 5th. He said he could not speak to me about another persons account. Instead of telling me that CNB system was down for automatic transfers. Created a problem. Not happy at all with his lack of response.

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor function and set up

*2026-06-17, version 26.1.401.1*

Navigation sucks

### 1/5 — King of fees

*2026-06-13, version 26.1.401.1*

I’ve never seen a bank charge so many random fees that they neglect to tell you about. They’ll tell you their checking account is “free of charges” and that their savings account is also free as long as you keep 100 dollars in it. Well in the last month alone I’ve gotten around 70 dollars in hidden fees, you get charges for your monthly statement, you get charges if you transfer any money from any account, you get charged for receiving money as well. 

They’ll also overdraft your account with a fee even if you have overdraft protection and then charge you daily with no notification, I’ve never had a worse bank in my entire life. The only positive thing I can say about them is that their staff is extremely nice and professional.

### 1/5 — App sucks

*2026-05-19, version 26.1.401.1*

App is slow and takes forever to do simple tasks

### 1/5 — Sucks

*2025-12-26, version 25.2.102.1*

It’s never working. You need to fix all these errors that stop me from logging in

### 1/5 — Garbage

*2025-11-13, version 25.2.102.1*

my bank was sold to this garbage what ever it is run from CNB isn't that the bank from HIMYM?

### 1/5 — Find a new bank

*2025-08-13, version 25.2.101.1*

Glitchy, slow and never works without Wi-Fi. Awful!!

### 1/5 — Worthless

*2025-01-23, version 24.9.201.1*

App is still worthless. I have a mortgage through this bank but i still cant pay electronically because i dont have at least 2 accounts. I pay 5 different bills a month and this is the only one i still have to mail in a check. Get with the times CNB.

### 1/5 — Horrible

*2024-09-03, version 24.4.0.1*

The app was always good. Now u can’t even get in or of u do it takes 5 mins. Spoken to several others having the same issue. Please fix it.

### 1/5 — Transfer limits are a joke

*2024-07-31, version 24.2.0.1*

Cnb limits transfers to 2500.  Don’t recommend this bank

### 1/5 — Get a real developer PLEASE

*2022-04-22, version 10.6.2.1*

This app is terrible. I’m considering closing my account it’s so bad. Fingerprint and Face ID randomly stop working and the last several versions I haven’t even been able to set them back up again.

## Most praised reviews (10 highest-rated)

### 5/5 — GoVivo works well

*2026-06-25, version 26.1.401.1*

I am happy with the ease of use on this banking site

### 5/5 — ESSA their app was so much worse in the requirements to transfer money. I’m so glad your banks took

*2026-06-17, version 26.1.401.1*

needs a lot of work

### 5/5 — Owner

*2026-04-06, version 25.2.102.1*

Ridgeview is an exceptional Bank all services are great thank you for being my bank!

### 5/5 — App

*2026-03-18, version 25.2.102.1*

Success in app thanks!! Ok!!

### 5/5 — Bs

*2026-02-19, version 25.2.102.1*

Didn’t help me not make a $240k purchase when drunk L app

### 5/5 — Easy!

*2026-02-11, version 25.2.102.1*

Super easy app! Gets the job done. Great bank!!!!!

### 5/5 — Easy to use

*2026-01-07, version 25.2.102.1*

Application is very user friendly - have not had a problem using.

### 5/5 — GoVivo

*2025-11-12, version 25.2.102.1*

Great app for banking needs & purposes! Would definitely recommend!

### 5/5 — Transfer

*2025-10-28, version 25.2.102.1*

I wish you didn’t take up to 24 hours to transfer money from one bank account to another bank account from different bank establishments

### 5/5 — Zelle crashes app

*2025-06-19, version 25.1.101.1*

Your app now crashes after I successfully go through the MFA to enter the Zelle portal. Please fix this. I am resorting to logging into the bank website to use the Zelle feature.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
