# GoWabi - Beauty & Wellness — user reviews > 12 indexed App Store user reviews of GoWabi by GoWabi Pte Ltd, rated 4.86/5 from 311 ratings. - Source: https://appshunter.io/ios/app/gowabi-beauty-and-wellness/id1213240983/reviews - App overview in markdown: https://appshunter.io/ios/app/gowabi-beauty-and-wellness/id1213240983.md - Rating breakdown: 5★ 285 · 4★ 19 · 3★ 2 · 2★ 1 · 1★ 4 ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-10-04, version 3.9.43* I placed an order for service at home but therapist didn’t come and no one didn’t call ### 1/5 — The “what are you looking for” screen errors out *2024-12-29* At the above screen I get this error message even though I have selected three options as required. I also get the same message if I click “skip”: (GoWabi.GoWabiError Error 1.) I am deleting the app because it does not work with iPhone 16 using iOS 18.2. ### 1/5 — ‼️계정 탈퇴, 삭제 안 되는 어플‼(️신중히 설치하시길) *2024-07-21* 어플을 통해 계정 삭제를 몇 번이나 했는데 그럴 때마다 24시간이 주어지고 24시간 내에 삭제 취소 요청하게 화면을 만들어 놓음. 중요한 건 24시간 타임 지나도 다시 원 위치.ㅋㅋㅋ 다시 계정 삭제 요청을 해야 되고 또 위와 같은 과정을 반복. 이걸 몇 번이나 했는지 모름. 삭제되었습니다. 결과 화면 죽어도 안 나옴. 결론은 어플로 계정 삭제 안 됨. 그래서 이번에 마음먹고 라인 메신저로 요청함. 요청했는데 담당자가 삭제됐다고 또 24시간을 기다리라는 답변뿐. 장난하는 것도 아니고. 뭐 하자는 거임. 이 때 바로 어플 확인해 보니 내 이메일 계정 주소 앞에 _disable_이 붙어 있어 진짜 처리가 되겠지 생각하고 화를 삭이고 또 24시간을 기다렸음. 결국 기다렸는데도 삭제는커녕 로그아웃도 안 되어 있음. 진짜 욕이 나올 수밖에 없음. 삭제, 탈퇴라는 말을 모르는 건가? 왜 사용자를 농락하는지 처리 및 답변 제대로 주시길. 사용자들은 개인 정보에 제일 민감함!!! ### 1/5 — Never cancel you appointment because they scamYour money *2024-05-25* I paid 560 THB to reserve a service, once I wanna change my appointment, they would return the full amount but they only allow me to redeem the value of 500 or 400 not 60 baht. This is how they scam your money. This is going to be be my last time using the service with them. **Developer response:** Dear BauMetz, We’re really sorry to hear about the trouble you had with your booking on GoWabi. When you cancel, we return the full amount as cashback credit within 10 minutes. You can use this credit in set amounts (e.g., ฿20, ฿50, ฿100, etc.), which is why it wasn’t possible to redeem exactly ฿60. We understand this can be frustrating, and we’re here to help. Our customer service team will reach out to you soon to explain our cashback policy in more detail and find a solution with you. Thanks again for your feedback! :sparkling_heart: Best regards, GoWabi Customer Service ### 1/5 — Delete my account now *2023-12-08* I requested to delete my account I waited more than 24 hours I had to request once more ### 1/5 — Forces you to rate *2023-08-12* On installing, the app doesn’t offer the option to opt out of targeted apps. This violates Apple policy. Also, irritating pop-up after every spa treatment asks you to rate your experience. No option to skip or not rate. Will revise this review if they fix these irritants. **Developer response:** Hi, we apologize for this matter. Please send us your concern at wecare@gowabi.com. We will be handled with utmost priority. ### 3/5 — OMG *2022-11-01* I sent a email, message to LINE, KakaoTalk, almost everything. but still got no answer from Gowabi for the refund. **Developer response:** Hi, We are sorry to hear that. Have you received any assistant? if not feel free to contact us again on Line official account @gowabi or send us an email to wecare@gowabi.com We are more than happy to serve you! Gowabi customer support team. ### 5/5 — So glad GoWabi exists!! *2023-07-17* super happy to have found GoWabi through a Reddit post, I used to message all of the medspas in town to find out prices, but GoWabi makes it so much easier to find places in my budget. Love this app!!! **Developer response:** We are happy to hear that. Thank you for using Gowabi ### 5/5 — Looove it <3 *2020-08-19* GoWabi is such an awesome platform, very convenient to find and book discounted, great services. The app is so easy to use as well! **Developer response:** Hello Dear Customer, Thank you for your feedback - Bee GoWabi ### 5/5 — Top services!! *2018-12-07* Good facilities and customer service. Satisfied all the way!! ## Most praised reviews (2 highest-rated) ### 5/5 — Best App *2018-02-22* This application has helped me get great discounts for lots of services like massages and at nail shops. Easy to use and understand! ### 5/5 — Very helpful! *2017-03-22, version 0.1.0* Thanks for the app, it's very helpful! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*