# Gozilla - Delivery App — user reviews > 23 indexed App Store user reviews of Gozilla by Towbe, rated 2.60/5 from 26 ratings. - Source: https://appshunter.io/ios/app/gozilla-delivery-app/id1597480705/reviews - App overview in markdown: https://appshunter.io/ios/app/gozilla-delivery-app/id1597480705.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 15 ## Newest reviews (3 of 23) ### 1/5 — ! *2022-12-02* Fix your app before doing offers. ### 1/5 — The absolute worst. *2022-07-12* I have tried this application 3 times. The first time delivery was successful. The second time my food was an hour late, and the third time was when i deleted the app. My food was 2.5 hours late and the restauranr i ordered from told me that gozilla did not send a driver to pick up our food. What a shame ### 1/5 — I uninstalled after 1 day *2021-12-24, version 1.1* V poorly designed and clunky app. Not ready for prime time by a long stretch. ## Most critical reviews (10 lowest-rated) ### 1/5 — @the developer *2026-01-23* Did the app developer really forget to add a search button in the app?😂 ### 1/5 — Worst delivery platform in leb *2025-09-26* They lie, steal your money, and always keep on making excuses, the interface is bad and not very guided, they hire syrians without work permits so they dont have to pay them a lot, and always are late Never use this app ### 1/5 — Find an Alternative! *2025-09-09* Predatory schemes and scams, apps is extremely clunkly and they remove items from ur order without u noticing or being informed, this app is abysmal, i suggest u go for an alternative ### 1/5 — Frustratingly bad. *2025-07-30* This app is terrible. I usually use another delivery app- and love it, but in the area where I live, they don’t have options for fresh groceries, only restaurants. So I gave this a try, filled my cart with what I needed, and when it came time to checkout, it never let me place the order. I contacted customer “support” and they said I need to add my phone number to my account before I can place any orders. Ok. I go to my profile, try adding my number, it literally does not let you add your number. I deleted the app and reinstalled to see if that would fix the issue- nope. So I contact customer support again, and the person tells me they will manually input my number to my account. Did they ever do it? No. I tried contacting them several times after, and no one ever helps, or you hardly ever get a response to begin with. The last person I spoke to told me to delete the app and download again, which I’d already done several times. They assured me that they fixed the bug, and that it would work this time. But guess what? It didn’t. Complete waste of time. Deleting the app. ### 1/5 — Worst UX/UI and design of a delivery app ever *2025-07-04* It is trash download toters ### 1/5 — A Masterpiece of Failure *2025-02-28* This app is a shining example of how NOT to make an app. It’s as if the developers actively tried to create the most frustrating experience possible. Every tap feels like a gamble—will it freeze, crash, or just ignore you entirely? Spoiler: It does all three. And the customer support? Calling it “support” is a joke. It’s more like a black hole where your complaints go to die. They either don’t respond, send useless copy-paste replies, or pretend your issues don’t exist. It’s almost impressive how consistently terrible they are. If you enjoy wasting time, feeling ignored, and questioning your life choices, then this is the app for you. Otherwise, stay far, far away. ### 1/5 — U professional *2024-11-15* I usually order McDonald’s through Gozilla, and they have always delivered to my location. However, during my last order, although the app stated “delivers to your location,” the delivery person called to confirm my location, and shortly after, my order was canceled without my consent. When I reached out to Gozilla, their only explanation was that McDonald’s doesn’t deliver to my location and that they had tried to contact me, even though the delivery person had already called. This situation reflects a lack of professionalism. Gozilla provides incorrect information on their app and fails to coordinate properly with restaurants. They canceled my order without any proper communication or resolution. I do not recommend using this service. ### 1/5 — Completely dysfunctional and full of bugs *2024-07-16* Really not worth downloading its a horrible app ### 1/5 — No discounts offered *2024-06-21* They just hike the prices then apply a “discount”. Just go and compare toters menus to their discounted menus. ### 1/5 — Server goes down *2023-06-16* Made an offer with burger king and the server went down, worst marketing strategy ever ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2024-07-27* Very intuitive, drivers are super respectful ### 5/5 — Great app for deliveries *2024-07-12* Easy to use and great service ### 5/5 — Loyal customer *2022-03-25* I’ve been using this app since it’s launch. It’s has improved a lot since then. Their customer support never stops to amaze me with their professionalism. Lots of restaurants already available on the app. You can find endless choices of your preferred cuisines. Easy to use and offers a great experience. ### 5/5 — Perfect app *2022-01-18* Our food came on time and the app was very helpful the delivery guy was very friendly. I love this app! but only issue is that it should have more restaurants :) ### 5/5 — Lebanon *2021-12-23* Allah w Nabih Berri ### 5/5 — Love me a Super App *2021-12-22* The Super app that makes my food ordering experience a breeze. Finally!!! Was getting tired of all the other apps. Smooth, easy going and has everything I need. Highly recommended. ### 4/5 — Noice *2021-12-25* zomato left the chat ### 3/5 — . *2022-01-15* Needs improvment , still missing the smooth app zomato was ### 2/5 — Not working app *2022-08-25* Doesn’t have online support Cannot click on items when we deliver Not user friendly app ### 2/5 — Needs major updating *2021-12-27* Shows the same restaurant a bunch of times and gives you options that don't deliver to your location… app needs major updating --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*