# GR IT Services Helpdesk — IT Support, tickets & chat

> IT Support, tickets & chat (iPhone/iPad app by Ghulam Rasool IT Services LLC.)

- Source: https://appshunter.io/ios/app/gr-it-services-helpdesk/id6792025788 (this page in markdown: same URL + `.md`)
- Developer: [Ghulam Rasool IT Services LLC](https://appshunter.io/developer/6792025880)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 16 MB
- Languages: American English
- Released: 2026-07-25
- Data updated: 2026-10-01

## What is GR IT Services Helpdesk?

GR IT Services Helpdesk puts your IT support team one tap away. Raise a ticket, chat live with an engineer, and track every request from your phone.

Built for the people and clients of GR IT Services, the app is a fast, secure way to get help without long email chains or phone queues.

WHAT YOU CAN DO
 Submit a support ticket in seconds and attach photos or screenshots
 Chat live with a support engineer in real time
 Follow every ticket from open to resolved, with the full conversation history
 Get push notifications the moment an engineer replies
 Sign in with your email and password, or your Microsoft work account
 Unlock the app quickly and privately with Face ID or Touch ID

SECURE BY DESIGN
Your conversations and attachments are protected in transit, and biometric unlock keeps the app private on your device.

GR IT Services Helpdesk is the companion app for the GR IT Services support desk. You will need an account with GR IT Services to sign in.

## Is GR IT Services Helpdesk safe?

Not enough ratings yet to assess GR IT Services Helpdesk.

## Is GR IT Services Helpdesk legit?

GR IT Services Helpdesk has limited verification signals. The AppsHunter Legitimacy Score for GR IT Services Helpdesk is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Version history (last 4 releases)

### 1.0.3 — 2026-09-16

A refreshed Liquid Glass interface across the whole app, plus added device-security protections.

### 1.0.2 — 2026-08-19

• More secure Face ID / Touch ID unlock.
• Smoother, faster sign-in.
• Stability improvements.

### 1.0.1 — 2026-08-03

Refreshed design and reliability fixes.

### 1.0 — 2026-07-25

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-01.*