# GR PayIt for Grand Rapids

> Official app for paying Grand Rapids city bills securely and conveniently. (iPhone/iPad app by PayIt, LLC.)

- Source: https://appshunter.io/ios/app/gr-payit-for-grand-rapids/id1267374173 (this page in markdown: same URL + `.md`)
- Developer: [PayIt, LLC](https://appshunter.io/developer/964155411)
- Category: Finance, Productivity
- Price: Free
- Rating: 2.80/5 from 50 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 33 MB
- Languages: American English
- Released: 2017-08-31
- Data updated: 2026-07-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gr-payit-for-grand-rapids/id1267374173/reviews.md

## What is GR PayIt for Grand Rapids?

Introducing a faster, easier way to pay for all your City bills in a single, secure app that allows you to decide when and how much to pay. 

Get this official City of Grand Rapids app, and pay with a tap - for free. GR PayIt is offered as a convenience to City residents, with no added fees*. 

Currently, the app supports payments for the following services: Water, Waste Services, Property Tax, and Parking Tickets. 

Features:

- Secure payment processing 
-  New bill notifications and bill payment reminders 
- Ability to opt-in to Autopay for Water payments
- Ability to opt-in to Autoreload for Waste Services balance top-ups
- Access to account balances and history for all your City services, from a single app
- Payment receipts stored in the app’s “Wallet” for quick and easy access
- Coming soon: More city services 

*At this time, Property Tax payments made through the app include a processing fee. However, all other services include no added fee.

## Key features

- Secure payment processing
- Bill notifications and reminders
- Autopay options
- Account balance and history access
- In-app payment receipts
- Supports water, waste, property tax, parking tickets

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/gr-payit-for-grand-rapids/id1267374173/reviews.md

### 1/5 — What happened

*2026-04-16, version 11.2.0*

This app used to be so user friendly.  I would just Face ID and log in and I could handle anything within 5 minutes.

Now It doesn’t save any of your information.  Every time, I have to sign in like it’s my first time using the app.  Then I have to search for my account each time I go to pay a bill, again like it’s my first time.  

Horrible

### 1/5 — BEWARE

*2025-03-12, version 11.2.0*

Be cautious using this app! There is no detailed billing information available just a  total, so you have no information of what you are exactly paying for. Communications are inconsistent and they will not let you know if there is a billing issue resulting in unexpected fees. Customer service is not helpful.

### 1/5 — Would be nice

*2025-02-06, version 11.2.0*

Would be nice if I was allowed to utilize the app  for what it was created for.  I have tried more than twice to use this app to pay parking tickets and I keep getting the same response “something went wrong, try again later.”

### 1/5 — 0 stars

*2024-09-26*

If I could give it 0 stars, I would. I have to log in every time I want to use the app!!!!!!!!! And every time I do log in, it does not work on the first try !!!!!!! I have to exit and log in again. i’m so passionate about my hatred for this app I hate you gr pay it I hate you !!!!!

### 1/5 — New update is terrible!

*2024-08-02, version 11.2.0*

New update does not allow you to see your trash funds. When searching it said my “account is sufficient” they must have meant $0 as the tag on my trash can said no funds available now I have a full trash can and have to wait another week as I hope I added funds but can’t tell. Also it doesn’t connect my water account so I missed a payment which used to be on auto pay and had to pay an extra 10%. VERY not happy!

### 1/5 — It Does what it wants

*2024-06-25, version 11.2.0*

Cancelled My Payment plan on the Day my bill is due, had I not saw the email falsifying that I cancelled it(Which I had not) at 3:44am, Of course A Shut Off notice would have been issued. So No to the No, This APP NEEDS MORE Work.

### 1/5 — The new update is terrible

*2024-05-30, version 11.2.0*

I used to be able to see all my water, trash and tax balances right in the Home Screen. It was super user friendly and intuitive. Now if have to look up and reconnect my account each time and I can’t see any balances on the Home Screen.

### 1/5 — New update is awful

*2024-05-09, version 11.2.0*

Water and trash accounts AND balances should be right in the homepage. I have to click through three different pages just to find my trash account balance and then another 4th page just to pay the balance. Needlessly complicated. Balances that I only pay once a month or so should be easier to see at a glance. I will say the new update does look nicer but it’s much less user friendly and should be much more simple since it’s just to pay city utilities.

### 1/5 — No trash balance info

*2024-05-08*

Not sure what the update was except to forget my trash service info each time I log in. Also there is no balance info and no way to reload money for trash services that isn’t automatic. Dark patterns. Bad user experience.

### 1/5 — Not working

*2024-04-25, version 11.2.0*

I was surprised by an update that doesn’t even work, can’t load my accounts can’t see anything.

## Frequently asked questions about GR PayIt for Grand Rapids

### What is GR PayIt for Grand Rapids?

GR PayIt is the official mobile application for the City of Grand Rapids, designed to offer residents a faster, easier, and more secure way to pay their city bills. It consolidates payments for various city services into a single platform.

### What city services can I pay for with GR PayIt?

Currently, the app supports payments for Water, Waste Services, Property Tax, and Parking Tickets. The city plans to add more services in the future.

### Are there any fees for using GR PayIt?

GR PayIt is offered as a convenience with no added fees for most services. However, Property Tax payments made through the app do include a processing fee. All other supported services have no added fees.

### What are the key features of GR PayIt?

Key features include secure payment processing, new bill notifications, bill payment reminders, optional autopay for water bills, optional autoreload for waste services, access to account balances and history, and stored payment receipts in a digital wallet.

### Is GR PayIt available on all devices?

The description does not specify compatibility with specific operating systems (iOS or Android). However, as a mobile application, it is intended for use on smartphones and tablets.

## Version history (last 5 releases)

### 11.2.0 — 2024-04-24

Updates for iOS 17
Bug fixes

### 11.1.2 — 2023-10-05

Updated for iOS 17
Bug fixes

### 10.1.3 — 2020-08-24

Update payment method
Bug fixes

### 10.1.1 — 2020-06-05

Apple sign in
Bug fixes

### 2.2.7 — 2020-03-30

Feature enhancements
Bug fixes

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## More apps by PayIt, LLC

- [PayIt St. Louis](https://appshunter.io/ios/app/payit-st-louis/id1112696460)
- [MyFlorida for FLHSMV](https://appshunter.io/ios/app/myflorida-for-flhsmv/id1239554677)
- [myWyco](https://appshunter.io/ios/app/mywyco/id1281045700)
- [myBeaufortCounty](https://appshunter.io/ios/app/mybeaufortcounty/id1295750691)

All apps by PayIt, LLC: https://appshunter.io/developer/964155411

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*
