# Grab for IG — user reviews > 116 indexed App Store user reviews of Grab for IG by GrandSoft Hong Kong Ltd., rated 2.80/5 from 378 ratings. - Source: https://appshunter.io/ios/app/grab-for-ig/id546639267/reviews - App overview in markdown: https://appshunter.io/ios/app/grab-for-ig/id546639267.md - Rating breakdown: 5★ 131 · 4★ 32 · 3★ 20 · 2★ 22 · 1★ 173 ## What do users think of Grab for IG? Overall sentiment: negative **Pros** - 💻 Fantastic app for Instagram users - 🔍 Useful grid view feed - 🤳 Supports multiple Instagram accounts **Cons** - 🐛 Frequent crashes and bugs - 💰 Aggressive in-app purchase prompts - 🚫 Losing key functionality over time - 🔍 Unreliable video/photo download features **Commonly reported bugs** - Incompatibility with camera roll - Login issues and account duplication - Freezing and crashing on launch **Most requested features** - Ability to post from multiple accounts - Improved multi-account management - Restore video download capability ## Newest reviews (18 of 116) ### 2/5 — Crashing *2022-04-21, version 2.5.13* App won’t load or open. Just keeps crashing. I will update this review when it’s fixed. ### 2/5 — Repost vid problems *2020-04-24, version 2.5.13* The “learn how to repost” video won’t go away I don’t even repost I just download posts for audios and this is very unnecessary ### 2/5 — Not working anymore *2020-03-31, version 2.5.13* Used to work great. Just stopped working. Won’t load clipboard. App support or web page doesn’t exist. ### 2/5 — App needs an upgrade *2020-01-08, version 2.5.13* Perhaps my iPhone 7 may be the issue, but for years now this app has not downloaded any of the videos I’ve grabbed from instagram until I delete and redownload the app. The app will then after being reinstalled only download one image or video, forcing me to delete and redownload again and again for every video or photo I’d like to keep. Please fix this. Thank you. ### 1/5 — Copy Not Available *2019-12-13, version 2.5.13* i am no longer able to copy anything into the clipboard. it won’t even send an error message just nothing. ### 3/5 — Fix the app pls *2019-11-29, version 2.5.13* This app won’t save the pic’s or the videos anymore , I uninstalled and reinstalled both standard one and the pro one won’t save pictures and videos anymore , it’s saved the only picture i choose and then won’t save anymore so pls pls plssssssss fix this app or figure it out , i pay for this app ### 1/5 — Pay again??? *2019-11-28, version 2.5.13* Okay I payed to have the ads removed, however it’s telling me to purchase again to remove ads? There is no restore option in the app. Also, it’s does work anymore. I copy link from Instagram and the image doesn’t show on grab. I’ve tried everything. Please fix. The app was great before update. ### 1/5 — Disappointing at this point! *2019-11-11, version 2.5.13* So I used this in the past and it worked splendidly! Now, the app doesn’t grab nor copy ANY THING I’ve tried to grab via link on Instagram. What has happened? How can this be fixed? ### 1/5 — Scam and doesn’t work *2019-11-05, version 2.5.13* The app tricks you into paying for an update every time you open it. If you are listening to music it stops the music when you open the app. Lastly, it just no longer works. ### 1/5 — Still doesn’t work. *2019-10-31, version 2.5.13* When you copy link and go back to app nothing happens. You guys needs to fix the big and test it yourself. It’s a waste of a download. It was good when this app was first invented. I don’t see why it goes wrong now. ### 1/5 — I want a refund *2019-10-11, version 2.5.12* Took my money...it doesn’t work at all. Crashes right after signing in! There is no negative star rating. It simply doesn’t work!!! ### 3/5 — Glitch *2019-09-21, version 2.5.12* When you copy a link from a picture on insta with multiple pictures in it, it only saves the first picture to the grab feed. It doesn’t save all the other pictures in a single post. So you have to manually screen shot pictures and then add it to the post yourself to repost the same pictures. Good app if you only want to repost 1 picture at a time. App needs an update to fix that feature, other than that works well ### 4/5 — App malfunction *2019-09-02, version 2.5.12* I cannot access my instagram through the app ### 1/5 — Disappointed *2019-08-22, version 2.5.12* I use to be a huge fan of this app. I was able to rip any video from IG and save it to my camera roll. Now all it does is crash. ### 1/5 — Not doing what it’s supposed to do. *2019-08-09, version 2.5.12* App takes you to your Instagram page but then won’t bring you back to copy the link and download the video. ### 2/5 — It’s not working *2019-06-12* It was working so well and all of a sudden it stopped working. I don’t know why or what happened but I have tried deleting and re down loading it but nothing works ### 1/5 — hey help *2019-04-18, version 2.5.11* I’m Really sorry but how do i un- install this? It doesn’t work at all i don’t know how i managed to purchase it in the first place since i don’t recall clicking confirm but i don’t want it. it shouldn’t of been charged. ### 1/5 — BeWARE! This app will charge in-app purchase without consent *2019-04-17, version 2.5.11* I downloaded this app in order to grab pictures from Instagram. They have ads and an "InApp Purchase" to do away with the ads. My wife downloaded the app but never opened it. She was charged the in-app purchase for $2.99 and when I opened it on my ipad, it wanted me to confirm the purchase and I had not even chosen to get rid of ads. I closed it and it kept popping the confirm purchase message over and over. I was finally able to close the app. I called Apple and while on the phone, I opened the app again and it immediately asked me to confirm the app which I only had to cancel twice. If this happens to you, you can call Apple and they will refund the $2.99 to you. Just hope that you don't get Peggy. She is not a very nice person at all. If you see this Peggy, you need to change jobs if you don't like taking calls. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works *2021-02-03, version 2.5.13* This app appears to be abandoned. As per other reviewers, Grab isn’t working anymore. It used to work fine. ### 1/5 — Is this being updated?? *2020-11-11, version 2.5.13* Loved this app until it completely stopped working. Suddenly today it stopped accepting the links. Nothing happens. I deleted and reinstalled. Now I can’t sign in to Instagram through the Grab app, rendering the app useless. I bought the ad removal upgrade some years ago. Not sure what to do. The app’s website is dead, so the only place to complain is here. Will it ever be updated again?? ### 1/5 — Trash *2020-04-29, version 2.5.13* This is a trash app and a complete waste of space on this store. Right when you open it there is a video explaining how the app goes & it take up your ENTIRE screen and you can close it out!!!!! Then it only gives you an option to buy the entire app. BEWARE!!!!!!! YOU HAVE BEEN WARNED SO IF YOU WASTE YOUR MONEY ON THIS TRASH THAT IS ON YOU!!!!!!!!!!!!! ### 1/5 — No longer works *2020-04-18, version 2.5.13* Used to be great, but now it does nothing. Instagram must have changed the back end and the developer just gave up chasing them. Pity. ### 1/5 — Poor interface design *2020-02-05* Poor app not worth your time ### 1/5 — Apple *2020-01-31* Impossible to use on ios. ### 1/5 — Used to be good *2020-01-23* I accidentally purchase the add free version. Ever since the app hasn’t work ### 1/5 — Needs update or something *2020-01-23, version 2.5.13* I can’t copy anything no more needs to be fixed! ### 1/5 — The app is a dud now. *2019-12-29, version 2.5.13* Nothing happens when you open the app after copying a link in Instagram. It used to be automatic: you’d copy a link in the IG app, open Grab, and the photo you would want to download would be there. Not anymore. I enjoyed this app while it worked and wish that they’d fix this issue, but based on the other reviews, I don’t see that happening any time soon. ### 1/5 — Broken *2019-12-21, version 2.5.13* The app is broken. It no longer downloads videos/photos. It doesn’t even register that I’ve copied a post link. It used to work great but for the last few months it has stopped working all together. I’ve tried uninstalling and reinstalling it and it still doesn’t work. Very disappointed as now I have to find a new app. ## Most praised reviews (10 highest-rated) ### 5/5 — App is out of order pls fix *2019-12-04* App os out of order pls fix ### 5/5 — Fantastic *2019-04-01, version 2.5.11* It lets me download any video from Instagram ### 5/5 — Life saver! *2018-07-06, version 2.5.9* This app is amazing!! It saves the videos right to my camera roll! I am a video editor and sometimes I see a video that has a good audio and I don’t even have to worry about it. I’d definitely recommend! ### 5/5 — 50/50 *2018-07-04, version 2.5.9* Need an update Or a bug fix ### 5/5 — Review *2017-12-02* Excellent app for a not so techci grandma 😎😎 ### 5/5 — Great app *2017-07-30* Love how easy and straightforward this app is to use. Have tried several which after a while just don't seem to work, but this does the job. ### 5/5 — Works well *2017-07-15, version 2.5.6* Works well for me ### 5/5 — Easy to use *2017-04-16* Very easy to use and allows me to easily share content on instagram ### 5/5 — Nice *2016-04-29* Very usefull ### 5/5 — AMAZING *2016-04-09* Literally the best app for saving videos (that aren't your own) from Instagram!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*