# Grabango: Skip Checkout Lines — user reviews

> 60 indexed App Store user reviews of Grabango by Grabango Co., rated 4.86/5 from 295 ratings.

- Source: https://appshunter.io/ios/app/grabango-skip-checkout-lines/id1468194798/reviews
- App overview in markdown: https://appshunter.io/ios/app/grabango-skip-checkout-lines/id1468194798.md
- Rating breakdown: 5★ 279 · 4★ 8 · 3★ 0 · 2★ 0 · 1★ 8

## What do users think of Grabango?

Overall sentiment: positive

**Pros**

- 🚀 Extremely fast checkout process, skips long lines
- 👍 User-friendly app, easy to set up and navigate
- 💡 Innovative technology that automatically detects items without individual scanning
- ⏱️ Significant time-saver for busy parents and on-the-go shoppers
- 🎯 Convenient for quick shopping trips and snack runs
- 😌 Reduces social anxiety by minimizing store interaction time
- 💳 Simple payment setup with pre-linked credit card
- 🌟 Exceptional customer service from store employees
- 🎁 Free fuel perks and promotional rewards available
- 🛒 Works seamlessly across multiple store locations

**Cons**

- 💰 $20 pre-authorization hold can be problematic for budget-conscious shoppers
- 📍 Limited store availability, not widely available yet
- ⏳ Receipt delays - takes several hours to appear in app
- 🤔 Accuracy concerns with item detection and charging
- 🔄 Refund process unclear and difficult to navigate
- ⚠️ Confusing responsibility between stores and Grabango for refunds
- 😟 Risk of being charged for items not purchased due to sensor errors

**Commonly reported bugs**

- Double charging for items
- Delayed receipt generation
- Sensor detection errors for items put back on shelves
- Inconsistent item quantity tracking

**Most requested features**

- Expand to more store locations nationwide
- Faster receipt generation and availability
- In-app refund processing capability
- Clearer communication about refund procedures
- Reduce or eliminate pre-authorization hold amount

## Newest reviews (18 of 60)

### 5/5 — What a day to be alive!!!

*2023-02-06, version 1.21*

You know how much of a blessing this app is for a busy mom!!! Holy crap! I wish I knew about this when it first came out. It would’ve made all of our road trips snack run so much quicker!!!!! Go in, grab what you need, scan and leave!!! No waiting in line, not worrying about other complaining customers!!! I LOVEEEEEE THIS APP!!!! 

Every mom should have this app on their phone!!! Download it now!

### 5/5 — GAME CHANGER FOR MOMS ❤️

*2023-01-27, version 1.21*

As a mom with three kids 4 & under I absolutely love this app! We made a trip back home to visit family, grabbed all our favorite snacks & skipped the line at checkout just by using the Grabango app 🙌🏻  I can’t believe you don’t have to scan anything at all it’s such a game changer & time saver!! I recommend this app to all my mom friends 😊

### 5/5 — Such a time saver

*2023-01-24, version 1.21*

If you’re always late like me.. this all is IT! Skipping the line is my favorite part. Don’t get me wrong, the technology is cool, but there’s nothing like walking through a long line of people.. not having to wait and checking out in seconds. I love this app and can’t wait for more Grabango kiosks to start popping up!!

### 5/5 — So easy to use!

*2023-01-10, version 1.21*

I absolutely love this app! If you hate waiting in lines at your favorite stores then you will love Grabango app. All you have to do is find your favorite items, scan your app at the kiosk, and go!

### 5/5 — On the go all the time!

*2022-12-19, version 1.19*

I always grab a drink or a snack but hate going in and having to wait in line to pay. This is so useful and literally takes less than 10 seconds to check out. Download the app and avoid wasting time to check out your items!

### 5/5 — Convenient app for parents!

*2022-10-15, version 1.19*

I have 3 young children ranging in age from 5 to 1, so it’s always challenging getting them in and out of stores efficiently and quickly.  Grabango easily solves this problem by allowing me to go into stores, quickly grab snacks and drinks (especially snacks for the kids!), scan the app and be on the go in a snap.   No waiting in line or scanning individual items.  The app saves me tons of time, was so easy to set-up, and is intuitive and easy to use.  Can’t wait to use this app as a part of my regular routine!

### 5/5 — So convenient!

*2022-10-06, version 1.19*

I used Grabango during my trip to Tucson and wow it’s a game changer! It’s really as easy and simple to use as they say. There was a huge line at circle K and we were able to skip the line.  No more waiting. Literally scan one barcode and you’re instantly checked out! (Grabango sent me to try the app and this is my honest opinion)

### 5/5 — Best App for travel

*2022-09-15, version 1.19*

This app has to be one of my favorite apps to use while we travel. My husband and I went to Tucson a few weeks ago. We stop into a gas station to grab some snacks. I use grabango the app for self checkout. I didn’t have to wait in line. It’s such an easy app to have especially when you are in a rush. I highly recommend it.

### 5/5 — Best Mom Hack Ever!

*2022-08-16, version 1.18*

As a busy mom who is constantly running her kids to and from activities with a baby on my hip, I can’t tell you how incredibly life changing this app has been for me. I now no longer wait in long checkout lines, have to scan each individual item with the one free hand I have, or have to bring in my big bag/wallet into a store or gas station. Now all I need is my phone in my back pocket and the Grabango app! This app has freed up my hands and time and I am so thankful!

### 5/5 — A game changer!

*2022-08-02, version 1.18*

The Grabango app has made grabbing snacks and more so convenient! I love that I don’t need to checkout- after plugging in my card information into the app, I can just grab what I want from the store and tap and go! It’s a timesaver, and I’ll be using this often.

### 5/5 — Best Mom Hack!

*2022-07-18, version 1.18*

You can never pass up a good mom hack & this is one of the best ones! With the Grabango App, you can skip the line & checkout instantly with your device. You don’t even have to scan individual items because the system knows what’s in the store and where everything is so it will only charge you for items you leave with! You literally just pick the items you need, skip the line, scan your barcode in app & go! It has been a life saver for me when running in and out with 2 kiddos. The app is easy to navigate and overall I have had nothing but great experiences when using it!

### 5/5 — My savior for the 4th of July!

*2022-07-07, version 1.17*

This app was such a lifesaver for the 4th of July! I forgot all my drinks at home on my way to a picnic. I popped into GetGo and picked up all the tasty beverages and snacks we would need without even getting in line! The ease and convenience really can’t be beat! I personally think all stores should have this advanced technology because I love it!

### 5/5 — It's a must have app

*2022-06-08, version 1.17*

I had to write a review after trying this app for the first time. It's mind blowing how convenient and easy it is to shop & pay with this app. You don't even have to scan each item. I hope to see more stores using it.

### 5/5 — Great app to save time!

*2022-06-08, version 1.17*

This app is very easy to use and safe. I love knowing I can run into the store to grab an item and I just pay on the app and walk out the door. Super convenient!! I’ve been using it in Tucson since last month. I save so much time not having to wait in line to check out.

### 5/5 — So easy & quick!

*2022-06-07, version 1.17*

This is the perfect app when you are busy and on the move. I was nervous at first, but it was really easy to use. After my workout, I ran In to GetGo to grab a snack. It took me literally three minutes.

### 5/5 — So easy  and convenient with kids

*2022-06-06, version 1.17*

I love this app. It’s so easy and convenient to use, especially as a mom with young kids. I can’t believe that it really keeps track of what I grab off the shelves. There have been a few lines when I’ve been in there, but not at my Grabango check out area. I also love that Circle K had bags available too. The app is super straightforward and easy to use.

### 5/5 — Best new app!

*2022-05-20, version 1.16*

I just downloaded this app and tried it for the first time and wow, so easy. To set up the app was super easy and simple. Basically just need to link your credit card for purchases. When I used the app in the circle k it walked me through the super simple process. Just grabbed my items, scanned my app and left! So easy and perfect for a mom on the go!

### 5/5 — Grateful!

*2022-03-11, version 1.14*

I’ve never been so busy in my life, so I appreciate every single minute that Grabango saves me! Not to mention I have pretty strong social anxiety so being able to run in and out of the store is INCREDIBLE for me. Very user friendly and works fast every time.

## Most critical reviews (10 lowest-rated)

### 4/5 — Pretty Decent

*2022-10-19, version 1.19*

Used Grabango for the first time at a gas station store. Check out was super easy and fast without waiting in line as usual. The receipt was accurate. It charged for the correct items. My only gripe is that there aren’t many stores using this. Hopefully soon!

### 4/5 — Very convenient and quick but…

*2022-08-28, version 1.19*

I do wish the receipts were available much sooner. I didn’t realize I had been charged twice for one of the items I purchased until the receipt was available several hours later. Getting a refund for that wasn’t available through the app which stated I had to get it from the store. The cashier told me I needed to take the problem to Grabango but I showed her what the app said. Either the stores need to be better informed about refunding mistake charges or it needs to be available in the app. Other than that, the app is actually pretty convenient and simple to use. I hate standing in line. Every time go I just hope that I don’t accidentally get charged for something I didn’t buy because the sensors didn’t recognize that I put something back on the shelf or I only got one of my items and not two.

### 5/5 — AURORA IL

*2024-08-16*

This has changed my life completely! Having 7 kids isn’t easy. I used to struggle coming into the grocery store but now I have them help me through it all. All thanks to Jackie! She approached me in a profesional manner, had patience with me since I kinda hesitated using it due to my kids being obnoxious. At the end, Jackie suggested we all weigh and scan the items that are per pound and we all had so much fun and had an amazing experience. Wish the company knew how great of an employee they have! She’s the reason I still come to this grocery store! We LOVE to Grab’an’go !! 💃🏼

### 5/5 — IN AND OUT (skip the scanning)

*2024-08-16*

No lines
No scanning 
No waiting
I shop at the Aurora Aldi and the app is simple to use when I’m on my break there no hassle of waiting in line or scanning the groceriesThere are times I can’t use app because I’m on a budget and the preauthorization of 20 dollars and top of the money I’m spending already puts me in a hard spot but it’s a good idea and the employees are nice and friendly 
The young lady Jackie was telling me about the app and how everything works she was very nice and answered all the questions I had she even helped me clean up my strawberry spill and offered to go grab me another one. A very nice experience

### 5/5 — Skip scanning 🤯

*2024-08-16*

Grabango is definitely a life saver, it’s super fast and easy. I use the Aurora, IL location it’s Super clean and organized. 
Skip the scanning of a regular self checkout. It amazing me every time I go through there. When im in a hurry it definitely help me get out of there faster. No LINES and no waiting for anybody else. The only thing that’s a little annoying is the pre-authorization of 20$ it is a little hefty especially when I’m sometimes just running in for item less than that. But other than that it’s pretty good all around. 

Also I would like to say the lovely employee JACKIE was such an amazing worker. She was very kind and polite. Jackie’s welcoming and enthusiastic attitude was what helped me take a step into using Grabango. She made sure I understood the ins and outs of how the app worked and how the system worked in general (kind of scary) every time I go in there Jackie is willing to help whether I need a box, bag or simple forgetting the item(s) I came in for. Jackie is willing to go grab it for me. Jackie is also willing to still doing those thing even when I go through the regular cashiers at Aldi. Definitely an amazing person and a dedicated employee!!!! Keep up the great work. 👍

### 5/5 — Sooooo convenient!

*2024-08-16*

I was shopping at aldi with my grandma and I wanted to try to sign her up for Grabango since she’s always wanting to be “up to date with the kids”.  An employee there by the name of Jackie was so helpful and patient with my grandma while she was trying to sign up. Jackie was even able to answer my grandma’s questions directly since she spoke Spanish! Love this app and love Jackie for helping us out!!

### 5/5 — ALDI AURORA IL

*2024-08-15*

I had an excellent experience with this app, thanks to Jaqueline! She was absolutely amazing and helped with everything I needed. I especially appreciated that she was bilingual—it made communication so much easier. Jaqueline is very knowledgeable and answered all of my questions thoroughly. I also loved the convenience of just scanning my phone and leaving—it saved me so much time. Highly recommend!

### 5/5 — Grab and Gone!!!

*2024-05-30*

The Circle K here in Tucson, Arizona at the Ina location has the best two women working the system. They’re so kind and polite. Always trying to get someone signed up. I myself love the app so much. I walk right pass the long lines grab my items, scan my phone and I’m out. The look on people’s faces is what does it for me. Thanks Grab N Go and the girls who work it. 

Your friendly neighborhood Officer.

### 5/5 — Super convenient!

*2023-05-31*

As a mom with busy kids, utilizing the Grabango app and service while we’re on the go from place to place is so convenient! When we need to grab a snack while going from one place to another we can just pop into our local store, grab what we need and skip the check out line! Big time saver!

### 5/5 — 10/10! Download now!

*2023-05-24*

Cannot recommend this enough— especially for mamas. My 2 kids now have no time to randomly pick up things at the register! I now just scan the barcode & I’m on my way. It’s truly the future of shopping! Takes 1 min to set up your account & it will save you an insane amount of time in lines.

## Most praised reviews (2 highest-rated)

### 5/5 — Amazing!!

*2023-04-10*

I am incredibly impressed with Grabango! I stopped by my local Coen around lunchtime to grab some snacks & treats, and with the Grabango app, I was in and out in just a couple minutes. The other people in the store waited in line for at least 10 mins! My husband and I were so impressed with how the app knew exactly what we grabbed without having to scan any item individually. And our receipt was there in the app just a little while later! Grabango is a huge time saver and I highly recommend!

### 5/5 — The most convenient app for those on the go!

*2023-03-30*

I was so impressed with grabango’s technology when I stopped at my local Coen for some snacks. It took me 1 minute to download the app, and just a few minutes to create my profile. Once I was at Coen, I was able to shop around for my snacks with ease. I was able to skip the line and save at least 5 minutes! That time will definitely add up and save me a ton more in the future. I was so impressed with the app knowing exactly what I shopped for and only charging me for such. I definitely recommend and will be telling all of my friends and family to download as well!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
