# GrabrFi: US Account — user reviews > 123 indexed App Store user reviews of GrabrFi by Grabr Inc., rated 4.70/5 from 319 ratings. - Source: https://appshunter.io/ios/app/grabrfi-us-account/id1576687725/reviews - App overview in markdown: https://appshunter.io/ios/app/grabrfi-us-account/id1576687725.md - Rating breakdown: 5★ 278 · 4★ 15 · 3★ 9 · 2★ 3 · 1★ 14 ## What do users think of GrabrFi? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast transactions - 💰 Low fees - 💳 Virtual card works well - 🇺🇸 US account access - 💸 Good for international payments - ✅ Reliable service - ✨ Simple interface - 💡 Good for receiving payments - 📈 Competitive exchange rates - 💳 Physical card works - ⚡ Quick account opening - 🌐 Useful for remote workers - 💯 Highly recommended - 🤝 Good customer support (sometimes) - ✅ FDIC insured funds - 💸 Transparent costs **Cons** - ❌ Money held/frozen - 😠 Unresponsive customer service - 📉 High exchange rate spread - 🚫 Account restrictions/closures - ⏳ Slow verification - 💳 Physical card delays/non-arrival - ⚠️ Low daily transfer limits - 💸 High fees/spread - 🚫 Reversals on withdrawals - ❌ Failed transactions - 🚫 Error 403 Forbidden - 🚫 Application rejected without reason - 💳 Card not working in many places - 📉 Poor exchange rates for some regions - 🚫 Issues with verification - ❌ Inconsistent support responses - 🚫 Issues with phone confirmation codes - ❌ Data collection concerns - 🚫 SWIFT transfer issues - 🚫 Account migration issues - ❌ Unclear reasons for account closure - 🚫 TIN requirement for Nigerians - ❌ Transfer to local bank reversals - 🚫 Issues with international transfers - ❌ Difficulties in contacting support - 🚫 App not loading for verification - ❌ Issues with US phone number requirement - 🚫 Problems with Remitly integration for Colombia - ❌ Issues with international card usage outside US - 🚫 Problems with bank partner transition - ❌ High fees for international transfers - 🚫 Issues with manual adjustment reversals - ❌ Security checking delays - 🚫 Problems with account migration - ❌ Unclear reasons for account rejection - 🚫 Issues with receiving phone confirmation codes - ❌ Problems with international payments **Commonly reported bugs** - Money held for years - Account frozen without explanation - Customer service unresponsive - Withdrawal reversals - Failed transactions with no clear reason - Error 403 Forbidden - Account closure without notice - Verification errors - Physical card not arriving - Low daily transfer limits - Money blocked for months - Inability to open account - Application rejected without reason - Card not working in many places - Issues with TIN requirement for Nigerians - Transfer to local bank reversals - Problems with international transfers - Difficulty contacting support - App not loading for verification - Issues with US phone number requirement - Problems with Remitly integration - Issues with international card usage - Problems with account migration - Unclear reasons for account rejection - Problems receiving phone confirmation codes - SWIFT transfer issues - Manual adjustment reversals - Security checking delays - Issues with account opening for specific regions - Inability to type numbers on iPhone - High fees for international transfers - App not working for verification in Nigeria - Problems with international payments **Most requested features** - Integrate Zelle transfers - Offer credit card options - Improve international card usage outside US - Add more crypto options - Fund account through local currency - Allow peso to USD conversion via transfer - Improve support for specific regions (e.g., Colombia, Nigeria) ## Newest reviews (11 of 123) ### 4/5 — New in GrabrFi *2026-07-04* I make my account, works great, I use my debit card with all my subscriptions. For new features they have to integrate Zelle transfers. I can’t add this account to Zelle. ### 3/5 — . *2026-04-04* They charge 0,3% on ach transactions **Developer response:** Hello Felipe! ACH incoming transfers are free, while outgoing ACH transfers have a 0.3% fee of the amount sent (min $1, max $5 USD) as part of our pricing structure. You can find the full schedule of fees here: https://help.grabrfi.com/en/content/full-schedule-of-fees We appreciate you sharing your experience with us. ### 2/5 — Low caps on daily transfers *2026-02-09, version 2.31* The daily cap on transfers is too low. Had to take my paycheck to a different app and that transfer is still being processed after five hours. ### 2/5 — Es muy alto el % de cobro *2026-01-11, version 2.31* El costo de spread es muy alto, me cobraron un 9% aprox por transacción, creo que hay costos más competitivos y app más sencillas que hacen lo mismo !!! ### 5/5 — Gracias *2026-01-07, version 2.31* Uso GrabrFi principalmente para manejar pagos y compras internacionales, sobre todo en USD. La app es simple, clara y funciona como tiene que funcionar, sin vueltas raras. Las transacciones son rápidas y confiables. Cada vez que moví plata, la acreditación fue ágil y siempre tuve visibilidad de lo que estaba pasando. Eso da mucha tranquilidad. La tarjeta de débito funciona muy bien. Ya la probé para compras en Amazon y pasó sin ningún problema, algo que no siempre es tan obvio cuando usás tarjetas fuera de EE.UU. También para pagos online en general responde perfecto. Cargar y retirar dinero es sencillo y ordenado. Todo el proceso está bien pensado, no hay pasos innecesarios ni confusión. Como mejora, estaría buenísimo que en el futuro ofrezcan una tarjeta de crédito. Poder tener consumos recurrentes y empezar a construir historial crediticio en EE.UU. sería un gol enorme para quienes usamos la plataforma de forma regular. En general, muy buena app, sólida y confiable. La sigo usando sin dudar. ### 5/5 — Muy buena app *2026-01-06, version 2.31* La app siempre funciona bien, tiene buena UX y las pocas veces que abrí un ticket para preguntar algo específico me respondieron super rápido. ### 5/5 — Nivel de respuesta 10/10 *2025-12-31, version 2.31* Me pasé a GrabrFi después de que otra plataforma simplemente me defraudara de un día para el otro con su pésimo servicio. Aquí encontré respuestas claras, rápidas, soluciones reales y transparencia en la comunicación. El retiro de dinero es rápido y fácil. Nunca tuve problemas con el ingreso de dinero ni con la tarjeta de débito. La recomiendo ### 5/5 — Súper recomendable *2025-12-22, version 2.31* Muy simple al utilizar la app, y sobre todo sin ningún coste adicional ni oculto ### 5/5 — Excelente app *2025-12-21, version 2.31* Excelente servicio y uso, hasta el momento cumple con lo que requiero para mis compras en mis vacaciones en usa. Espero siga con el mismo uso y sin cobros ocultos. Excelente y súper recomendado ### 4/5 — Well *2025-12-21* So far so good. It’s a good app I think it’s still developing but it should look more like revolut and even better than it. But these days you should look into adopting into more crypto **Developer response:** Thank you for the feedback and for the 4-star rating! We’re glad to hear you’re having a good experience so far. You’re right, our app is still evolving, and we’re continuously improving both the design and functionality. At the moment, users can send and receive stablecoin transfers. We truly appreciate your suggestion about expanding our crypto features and will be sure to share it with our product team. Thanks for helping us make the app better! ### 5/5 — Ach y cripto *2025-12-18, version 2.31* Excelente para recibir pagos por servicios y ahora se puede operar cripto también ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-07-10* My money has been held for about 3yrs now during the bank last transition. **Developer response:** Hello, Thank you for reaching out, we understand how this has affected you. We have been pushing the banks to release the money since the beginning and have some recent, important developments to share. Can you email us at support@grabrfi.com so we can review your specific case and address everything in more detail? ### 1/5 — Scammers *2026-07-09* They’re scammers they’ll take your money and restrict your account and their costumer service won’t respond to your messages, scammers scammers scammers scammers I got 4800$ stock there and they restricted my account and logged me off no response **Developer response:** Hello! We're sorry to hear this. For regulatory compliance and security reasons, we occasionally have to close accounts that don't comply with our policies or current regulations, but we guarantee that funds can be withdrawn safely and transparently before any closure. You can contact us at support@grabrfi.com ### 1/5 — Scam *2026-03-03* Withdrawal to local bank keeps reversing back to GrabrFi . Customer care is unresponsive, I think they have trapped my money I their app **Developer response:** We’re sorry to hear about your experience Roger. Our team is here to help — could you please reach out via support@grabrfi.com? We want to make things right and ensure you enjoy the full GrabrFi experience. ### 1/5 — Por ahora mal *2026-03-02, version 2.32* No hay soporte en vivo, mi transacción falló y no puedo tener una idea de porque. No lo recomiendo. ### 1/5 — Decepcionante *2026-02-12, version 2.31* Pésima experiencia con GrabrFi. El tipo de cambio que usan para fondear desde Argentina esta muy por encima del mercado. Para empeorar todo, te pueden cerrar la cuenta sin explicaciones y prácticamente sin aviso, dejando al usuario en una situación de total incertidumbre. No la recomiendo en absoluto. Hay fintech mucho más serias y transparentes — mejor buscar otra opción. ### 1/5 — Painfully slow customer support *2026-02-10* Their customer support is super slow, responds once a day maybe, or will just leave you hanging for days. I do not recommend this bank if you are going to to serious business **Developer response:** Thank you for your feedback Elias, and we sincerely apologize for the delays you’ve experienced. We understand how frustrating it can be, especially when you're waiting for timely responses. Due to a higher-than-usual volume of inquiries, our response times have been slower than usual. Please know that we are committed to resolving every issue, and we always aim to provide clear, helpful responses to all inquiries. No case is ever left unresolved. We appreciate your patience during this time and assure you that we are working hard to improve our support. If you have any open issues or need further assistance, please feel free to reach out again, and we’ll prioritize your case. ### 1/5 — Money held *2026-01-02, version 2.31* You will not be able to open an account in minutes and it might take much longer than the 72h announced. It has been almost two weeks and nobody is capable of telling me how long it is going to take until approval MEANWHILE I have spent my own money to buy and deliver products and the customer paid Grabr. They are holding on to the money while giving ZERO information on when it will be accessible. Customer service answers fast. To say absolutely nothing useful but still fast. ### 1/5 — error forbiden *2025-12-29, version 2.31* vengo usando la app sin problema pero de un dia al otro dejo de permitirme loguear con un error 403 forbiden sin mas posibilidad de entender a que se debe el error ### 1/5 — TE ROBAN TODO *2025-12-18, version 2.31* Hace más de un año me congelaron más de 9mil dólares y no me dan NI UNA SOLA RESPUESTA Y SIGUEN HACIENDO PROPAGANDA DE LA APLICACIÓN CUANDO TIENEN QUE DEVOLVER LOS MILES QUE LE DEBEN A LA GENTE, te responden que te comuniques con soporte y lo hice miles de veces y siguen sin responder. LADRONES eso son. ### 1/5 — Error en la verificación *2025-12-09, version 2.30* He intentado verificar mi cuenta y me dicen que ya e hecho muchos intentos, no es cierto porque hice dos verificar y me dio error ## Most praised reviews (10 highest-rated) ### 5/5 — Really good!! *2026-07-15* GrabrFi has been very useful for receiving and withdrawing my payments. The process is simple, reliable, and convenient. Highly recommended! **Developer response:** Thank you so much for the 5 stars! Your support means the world to us — welcome to the GrabrFi community 💙 ### 5/5 — Excellent *2026-04-17* I used it here in Brazil without any problems, I left other platforms and now I only use this one. Muito bom, usei aqui no Brasil. **Developer response:** Muito obrigado pelas 5 estrelas Copacabanense! Seu apoio é muito importante pra gente. Bem-vindo à comunidade GrabrFi 💙 ### 5/5 — Excelente app *2026-02-23, version 2.32* Me permite pagar gastos en dólares sin complicarme de más. ### 5/5 — Excelente App *2026-02-15, version 2.31* Buena app para poder tener movimientos en efectivo en usa y hacer transferencias a otros países y lo mejor súper económicas las transacciones súper recomendado . ### 5/5 — Excelente *2026-02-13, version 2.31* Excelente app para recibir pagos en USA. Simple y transparente en los costos de las transacciones. ### 5/5 — Transferencias *2026-02-07, version 2.31* Enviar y recibir dinero a USA Facilísimo desde México ### 5/5 — Gran App *2026-02-06, version 2.31* Trabajo para afuera y he utilizado la app para recibir pagos desde hace +2 año. Ningún problema, incluso durante la transición de su bank partner. La recomiendo! ### 5/5 — Excelente *2026-02-05, version 2.31* Hace más de tres años que comencé con esta empresa, siempre claros y eficientes, usó su tarjeta virtual en todos los países visitados, en los europeos en los de América del Norte caribe y sobretodo en Brasil. Nunca nada raro todo bueno bonito y eficiente. ### 5/5 — La mejor nexo banca *2026-01-26, version 2.31* Amigable, fácil de usar ### 5/5 — Excelente *2026-01-12, version 2.31* Gran App, pocas comisiones, funciona siempre. Aun sigo esperando la tarjeta de Débito física después de 2 meses pero la virtual funciona perfecto --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*