# Graeter’s Ice Cream > Order ice cream treats, track rewards, and find offers. (iPhone/iPad app by GRAETER'S INC..) - Source: https://appshunter.io/ios/app/graeters-ice-cream/id1435774227 (this page in markdown: same URL + `.md`) - Developer: [GRAETER'S INC.](https://appshunter.io/developer/1435774226) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 4.85/5 from 2,912 App Store ratings · 94 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 66 MB - Languages: English - Released: 2018-11-13 - Data updated: 2026-08-24 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/graeters-ice-cream/id1435774227/reviews.md ## What is Graeter’s Ice Cream? Indulge right from the palm of your hand! The Graeter’s app makes it easy to order pints, ice cream pies and other treats. Track your Sweet Rewards points and get the latest scoop on offers and promotions! ## Key features - Order pints and ice cream pies - Order other frozen treats - Track Sweet Rewards points - Get offers and promotions - Easy mobile ordering ## What do users think of Graeter’s Ice Cream? Overall sentiment: negative **Pros** - 🚀 Convenient delivery - 👍 User-friendly app - 🍦 Great ice cream **Cons** - 🐛 Frequent sign-outs and login issues - 🔑 Password reset problems - 🤯 Confusing app updates - 🤔 Inconsistent functionality - 🤷‍♀️ Rewards tracking issues **Commonly reported bugs** - App crashes on launch - Location services issues - Inability to create account **Most requested features** - Apple Pay integration - Saved payment methods - Favorite orders - Improved rewards program ## Recent user reviews (10 of 94) All indexed reviews: https://appshunter.io/ios/app/graeters-ice-cream/id1435774227/reviews.md ### 1/5 — Terrible app *2026-08-11, version 2.23.4* Love graters but the app is constantly signing you out and needing to reset your password. Literally every time I go to use the app I am signed out. This has been going on for years. Just super frustrating. ### 4/5 — Great Product!!! TREASURE vs. treasure (Diminishing Value)😳 *2026-06-25, version 2.23.4* Graeter’s is a TREASURE for those who live and visit the Cincinnati region. It is a fantastic maker of some of the finest ice cream in the region and as good or better than some of the ice creams and gelato that I have had around the world. I highly recommend it to anyone and especially believe that they excel a chip flavors. However, we have now started only going on special occasions this past year (I.e., Birthdays, Visitors, Business, etc.) due to the cost and diminishing value when we go as a couple or treat the family. Despite being able to afford the price, the amount of treasure has now shifted our behavior. Birthday reward has been trimmed on a rewards program that feels stingy compared to DQ that regularly rewards and values us as a customer. As a Product Manager myself, I would recommend you make sure that you are considering the NBA. What is your customers Next Best Alternative. I don’t want my company or Graeters to go the way of Cincinnati Milicron (see the great YouTube documentary). Happy to discuss, over some vanilla chocolate chip or cookie dough!!! ### 2/5 — Great and oops *2026-06-21, version 2.23.4* Absolutely LOVE your ice cream. App is not working correctly. I went to order for pickup later today and it came back to tell me, “this location is not accepting orders at this time” ### 5/5 — Payment card *2026-06-03, version 2.23.4* Ice cream is great, app sucks. Won’t honor AMEX. ### 5/5 — Extra options *2026-04-08, version 2.23.4* Wish there was an option to send a message with product ### 2/5 — Needs to be VPN-compatible *2026-03-11, version 2.23.4* The app works fine…if you don’t use a VPN. As someone who values privacy I am frustrated when companies like Graeter’s develop their technology in ways that preclude the use of what is becoming a standard privacy tool. They already know when I’m purchasing their products, and they don’t need to track my location or any other behavior that would be protected by a VPN. Graeter’s, please make future versions VPN-compatible! ### 5/5 — Very Polite *2026-03-03, version 2.23.4* Very nice, friendly customer service ### 5/5 — Delicious Ice Cream & Friendly Staff *2026-02-11, version 2.23.4* Our family loves Graeter’s, especially our local store in Gahanna, Ohio! The staff remembers us and talks with our chatty kid, which of course they adore! The flavors are amazing and we each have different favorites but definitely try other flavors because there are so many options!!! Highly recommend & recommend getting their rewards program, too! ### 1/5 — App stopped working *2026-01-18, version 2.23.3* In a loop of unknown errors. Deleted reinstalled, did all the things. Still doesn’t work ### 1/5 — App updates are the worst *2025-11-20, version 2.23.2* Every time app updates it doesn’t retain user name or password. Usually can reset but last update try to reset and no email ever. All your points will be lost. Been tolerating it for years and this is first app review. ## Frequently asked questions about Graeter’s Ice Cream ### What can I order through the app? You can order a variety of delicious items, including pints of ice cream, ice cream pies, and other special treats. The app provides a convenient way to browse and select your favorite frozen desserts. ### How do I earn rewards? The app allows you to track your Sweet Rewards points. By using the app for your orders, you can accumulate points that can be redeemed for special benefits and discounts on future purchases. ### Is the app free to download? Yes, the app is free to download and use. While the app itself is free, you will be purchasing the ice cream and treats you order through it. ### What kind of offers can I expect? You can get the latest scoop on special offers and promotions directly through the app. This includes updates on new flavors, seasonal specials, and exclusive deals for app users. ## Version history (last 5 releases) ### 2.23.4 — 2026-02-09 This update includes bug fixes and color corrections throughout the app. ### 2.23.3 — 2026-01-13 • Complete UI revamp with a stunning new look • Fresh, modern color palette throughout the app • Refined typography • Updated icons and visual elements for a more polished feel • Overall a cleaner and more delightful experience ### 2.23.2 — 2025-10-28 This update includes performance enhancements to make your experience even better! ### 2.23.1 — 2025-08-04 This update includes performance enhancements to make your experience even better! ### 2.19.0 — 2023-11-09 Bug Fixes, Future Ordering Enhancements ## Apps similar to Graeter’s Ice Cream | App | Rating | Price | Category | | --- | --- | --- | --- | | [Swensen’s Ice Cream](https://appshunter.io/ios/app/swensens-ice-cream/id1553427962) | 4.7 (95) | Free | Food & Drink | | [Dara's Ice Cream](https://appshunter.io/ios/app/daras-ice-cream/id1620250838) | 3.6 (14) | Free | Food & Drink | | [Green Brothers Juice](https://appshunter.io/ios/app/green-brothers-juice/id1603910387) | 4.9 (1,059) | Free | Food & Drink | | [Tiff's Treats](https://appshunter.io/ios/app/tiffs-treats/id1268473051) | 3.4 (315) | Free | Food & Drink | | [Chip Cookies](https://appshunter.io/ios/app/chip-cookies/id1658230631) | 4.6 (232) | Free | Food & Drink | | [Baskin-Robbins](https://appshunter.io/ios/app/baskin-robbins/id1133765058) | 4.3 (7,038) | Free | Food & Drink | ## Related topics [greaters](https://appshunter.io/ios/topics/greaters) · [graeters](https://appshunter.io/ios/topics/graeters) · [graeter’s ice cream](https://appshunter.io/ios/topics/graeter-s-ice-cream) · [greater](https://appshunter.io/ios/topics/greater) · [alsies ice cream](https://appshunter.io/ios/topics/alsies-ice-cream) · [sundays ice cream parlour](https://appshunter.io/ios/topics/sundays-ice-cream-parlour) · [jenis ice cream](https://appshunter.io/ios/topics/jenis-ice-cream) · [andys ice cream](https://appshunter.io/ios/topics/andys-ice-cream) · [busters ice cream](https://appshunter.io/ios/topics/busters-ice-cream) · [jennys ice cream](https://appshunter.io/ios/topics/jennys-ice-cream) · [ice cream store](https://appshunter.io/ios/topics/ice-cream-store) · [brewsters ice cream](https://appshunter.io/ios/topics/brewsters-ice-cream) · [mister frosty](https://appshunter.io/ios/topics/mister-frosty) · [kantime ice](https://appshunter.io/ios/topics/kantime-ice) · [creamy ice](https://appshunter.io/ios/topics/creamy-ice) · [summer ice cream delivery van](https://appshunter.io/ios/topics/summer-ice-cream-delivery-van) · [almost heaven ice cream](https://appshunter.io/ios/topics/almost-heaven-ice-cream) · [cold stone ice cream](https://appshunter.io/ios/topics/cold-stone-ice-cream) · [oberweis ice cream](https://appshunter.io/ios/topics/oberweis-ice-cream) · [mrsofteenorcal](https://appshunter.io/ios/topics/mrsofteenorcal) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*