# Grailzee — user reviews > 121 indexed App Store user reviews of Grailzee by Grailzee, rated 4.20/5 from 119 ratings. - Source: https://appshunter.io/ios/app/grailzee/id6498862647/reviews - App overview in markdown: https://appshunter.io/ios/app/grailzee/id6498862647.md - Rating breakdown: 5★ 88 · 4★ 3 · 3★ 6 · 2★ 3 · 1★ 19 ## What do users think of Grailzee? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Streamlined process - 🔒 Secure platform - 💯 Excellent customer service - 🤝 Professional and helpful team - 📈 Great for buying and selling watches - 🏆 Highly recommended by users **Cons** - 🐛 Occasional issues with policy enforcement **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (19 of 121) ### 3/5 — Latest version has filter bugs *2026-08-31, version 1.3.0* Overall, I like the app. I have been looking for a good deal on a couple watches; one of them needs to have a gold and steel band. The latest version of the app seems to be bugged on that sort category, annoying. It also doesn’t filter for case size and dial style. ### 5/5 — Excellent platform! *2026-08-29, version 1.3.0* I love Grailzee! As a professional watch dealer this is one of my primary platforms for sale. From both the buyer and seller side, the app and the platform couldn’t be more intuitive. Aside from that, the customer service is beyond helpful and very professional. ### 5/5 — There great *2026-08-29, version 1.3.0* There always there to help u with the sale ### 5/5 — GREAT WATCH DEALER APP *2026-08-29, version 1.3.0* As a watch dealer this app and platform are great very good service client and dealer relations and process. Highly recommend ### 5/5 — Best platform for watch dealers, hands down *2026-08-29, version 1.3.0* I’ve been selling on Grailzee for a while now and it’s genuinely the best platform out there for buying or selling. The live stream feature has been huge for me. I run live sales for my watch business and it’s completely changed how I interact with clients, way more personal than a static listing. The app itself is smooth and easy to use, but honestly what sets Grailzee apart is the company behind it. Support actually listens and the whole team feels invested in sellers doing well, not just collecting fees. If you’re serious about buying or selling watches, this is the platform to be on. ### 5/5 — Amazing platform for watches!! *2026-08-29, version 1.3.0* Grailzee is such an amazing place to buy and/or sell your timepieces. The process is simple, the staff is super professional and friendly and it has such a huge network of buyers and sellers in order to get the best outcome on your watch dealings. I recommend them wholeheartedly!! ### 5/5 — Andres *2026-08-28, version 1.3.0* Andres ### 5/5 — Best place to auction watches *2026-08-28, version 1.3.0* Sold many pieces on the platform and always have had a great experience. The team behind it is the best in the business ### 5/5 — Grailzee *2026-08-28, version 1.3.0* This company is trusted and very responsive to customers ### 5/5 — Great app *2026-08-28, version 1.3.0* Perfect place to use and put on auction ### 5/5 — First Class Platform *2026-08-28, version 1.3.0* I have had the pleasure of using the Grailzee platform to buy and sell on both the web and app version and the experience has been first class. It has been an integral component as I grow in the watch trading industry. The team is incredibly responsive and supportive. There are consistent changes and enhancements to improve the experience, it’s only going to get better over time. I would recommend Grailzee for anyone that has an interest in luxury watches! ### 5/5 — The best watch selling platform *2026-08-28, version 1.3.0* I sold over 50+ watches on Grailzee. The customer service is awesome and the transactions are super safe for buyer and sellers! ### 5/5 — Great App *2026-08-28, version 1.3.0* 5-Star Grailzee Review ⭐⭐⭐⭐⭐ I’ve been using Grailzee frequently for buying and selling watches, and I’ve had nothing but great experiences. The app is very easy to navigate, simple to use, and makes the entire process of buying or selling a timepiece feel effortless. What I really like is that Grailzee feels like a community of people who genuinely appreciate watches. I’ve bought and sold several timepieces through the platform, and it has become one of my go-to places for watches. I highly recommend Grailzee to anyone looking to buy, sell, or simply enjoy the watch hobby. I’ll definitely continue using the app! ⌚️🔥 ### 5/5 — Great Platform for Buying and Selling Watches *2026-08-28, version 1.3.0* I’ve completed multiple transactions with Grailzee and overall have had a very good experience. It’s a great platform for buying and selling luxury watches, and I especially appreciate the authentication process, which adds an important level of confidence when dealing with high-value timepieces. The platform is easy to use, there’s always an interesting selection of watches, and I’ve found some very good buying opportunities. I’ve also had situations where I needed assistance, and the Grailzee team has worked with me to get things resolved. No company or transaction is going to be perfect every time, especially when dealing with watches worth thousands or tens of thousands of dollars, but what matters to me is having people who will work through an issue when one comes up. I’ve continued to use Grailzee for both buying and selling, and I would recommend the platform to other watch enthusiasts and collectors. ### 5/5 — Great platform *2026-08-27, version 1.3.0* Very easy to transact, trustworthy! ### 5/5 — Excellent platform *2026-08-27, version 1.3.0* This platform is excellent for buying watches and jewelry and it is ALSO excellent for sellers. ### 5/5 — Great app! *2026-08-27, version 1.3.0* Great platform for buying and selling watches. Grailzee makes the process simple, secure, and straightforward. I’ve had a great experience with the app and would definitely recommend it to other watch collectors and dealers. ### 5/5 — First purchase *2026-08-27, version 1.3.0* Bought my first watch on the app the Grailzee team is awesome. ### 5/5 — Excellent Platform *2026-08-27, version 1.3.0* Ensures that both buyers & sellers can complete a transaction safely! ## Most critical reviews (10 lowest-rated) ### 1/5 — Spam machine! *2026-08-31, version 1.3.0* If you want to be drowned in spam, use this app. ### 1/5 — App doesn’t allow bids *2026-07-29, version 1.2.1* App currently doesn’t allow bids! Please fix this issue! I feel bad for owners w/listings!! ### 1/5 — Scam *2026-07-15, version 1.2.1* It’s an auction site for watch where the seller sets a reserve amount that even if you win the auction but does not meet the reserve amount it nullifies the winning bid. Basically a dummy bidding site. ### 1/5 — Useless *2026-05-12, version 1.0.25* Just people who all set the reserve at whatever other watches are listed for at chrono24 there’s literally no benefit to this. ### 1/5 — Flawed *2026-05-11* The design of this app is so flawed it is not funny, you can not really win anything, the seller sets reserve on the watch and when you bid any amount below it the auction ends but you do not win the watch even if you are the highest bidder and the seller start taking offers, such waste of time and the worst part they do not tell you what the reserve is so you know whether to bid or not, I mean just do buy it now option, also if you bid within 5 whole minutes before the time ends it adds another 5 minutes, I am definitely deleting it and never using it again, waste of time ### 1/5 — Sellers can balk if they don’t like the bid *2026-02-23, version 1.0.18* Sellers can choose not to sell if they don’t like the price. Bid process means nothing. ### 1/5 — Reserve *2026-02-05, version 1.0.17* People should have to submit reserves for review, everyone on the app selling put there reserve ridiculously high over market value and then just try’s to rip you off ### 1/5 — Dumb app *2026-01-03, version 1.0.16* Authorization and authentication is a solved problem, apparently not for this app. I changed my password on the website but now I cannot login with this app. Boggles the mind how in this day and age the basics are still broken. ### 1/5 — Get ready to be frustrated *2025-12-03* Concept is great, but if you’re looking to buy, be ready to win auctions only to find that there’s no deal bc the sellers have ridiculously high reserves and unrealistic expectations. Just about ready to give up on this as a failed experiment. ### 1/5 — App error *2025-11-13, version 1.0.13* Can’t log into app ## Most praised reviews (10 highest-rated) ### 5/5 — User Friendly & Convenient *2026-09-05, version 1.3.0* This app makes obtaining the watches you want to buy very convenient and sometimes you can get a pretty good price. Far better prices than Certified Pre-Owned and The authentication you pay for adds confidence at-or-above other options. ### 5/5 — Great app and platform to buy and sell watches + other luxury goods! *2026-09-02, version 1.3.0* App works flawlessly and I strongly suggest it if you are on an iPhone. In addition they have customer support who work well with both sellers and buyers. Always a pleasure to deal with ### 5/5 — Very easy process! *2026-08-31, version 1.3.0* I have been using Grailzee as a seller for several watches now and use their auction listings. Very easy to navigate the app, website and the process is easy to understand! ### 5/5 — Great for watch addicts *2026-08-31, version 1.3.0* I’ve sold and bought here. The process was smooth and I really appreciate folks at Grailzee who worked extra hard to secure me a deal on my vintage watch. ### 5/5 — Great Experience with Grailzee *2026-08-31, version 1.3.0* Great platform for buying and selling watches. The process was smooth, and the team was extremely helpful and responsive. Special shoutout to Jesse — truly a dealmaker! Highly recommend Grailzee. ### 5/5 — Best Platform to Trade Watches *2026-08-29, version 1.3.0* Grailzee is truly the best platform for watch enthusiasts to explore a range of watches and buy at the best rates on the market. From auctions to marketplace listings, there’s a 99% chance that you’ll find whatever timepiece you are looking for. Give it a try! ### 5/5 — Love It *2026-08-29, version 1.3.0* Great app! I’ve been using it to buy and sell watches for a long time now. Easy to use and the team at Grailzee is very responsive. ### 5/5 — Efficient Platform w Great Customer Support *2026-08-29, version 1.3.0* As a part-time trader of luxury timepieces, I have found Grailzee (and the Grailzee app) to be very easy to use, quick to list, and one that provides access to a large community of watch enthusiasts and traders. What’s more, their customer service and after auction team have helped close deals that may have otherwise slipped away. Great team to deal with and a platform that is integral to growing my business. ### 5/5 — using Grailzee app on my phone so easy! *2026-08-29, version 1.3.0* i’m on my phone all the time. I’m in construction or at the gym. I actually enjoy the app way better than the desktop. Once you figure out how to navigate ( not hard) and all the tricks and techniques, it makes this so easy whether I’m buying negotiating making an offer or occasionally a cell. It’s just so easy. I find there is no reason to go on my laptop anymore for this. It’s important that you get the notification on your phone, especially if you’re busy if you’ve been outbid. Being late to respond can cost you a great deal and this helps reduce that risk ### 5/5 — Great Site *2026-08-29, version 1.3.0* Great auction site! Get premium for your luxury watch. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*