# Grand Casino: Slots Games — user reviews

> 464 indexed App Store user reviews of Grand Casino by Scopely, Inc., rated 4.40/5 from 10,303 ratings.

- Source: https://appshunter.io/ios/app/grand-casino-slots-games/id891904928/reviews
- App overview in markdown: https://appshunter.io/ios/app/grand-casino-slots-games/id891904928.md
- Rating breakdown: 5★ 7,738 · 4★ 998 · 3★ 468 · 2★ 341 · 1★ 758

## What do users think of Grand Casino?

Overall sentiment: negative

**Pros**

- 🚀 Great graphics and features
- 🎮 Enjoyable gameplay
- 💎 Variety of casino games

**Cons**

- 💰 Expensive in-app purchases
- 🎰 Low payout rates and rewards
- 🕰️ Tedious daily check-in process
- 🔒 Connectivity issues and loss of progress

**Commonly reported bugs**

- Frequent app crashes and freezes
- Inconsistent tracking of daily bonuses and progress
- Glitches causing loss of in-game currency

**Most requested features**

- More free coins and bonuses
- Improved daily rewards system
- Increased payout rates and jackpot chances
- Loyalty program for long-term players

## Newest reviews (11 of 464)

### 2/5 — Bingo

*2026-06-26, version 3.33.2*

My bingo is my favorite game. Unfortunately this game is mostly losing bingo cards and I have to wait for more points to accrue. Now the extra ads that you can get more points with is gone. Not happy.  Too hard to win.

### 5/5 — Alex

*2026-06-22, version 3.33.2*

Juanin1997

### 5/5 — Joe

*2026-06-20, version 3.33.2*

Tetó

### 2/5 — Bingo

*2026-06-10, version 3.33.2*

This Bingo is terrible, I’m losing more on this, than anything..I give up on this, otherwise I love this..

### 5/5 — Grad casino. Slots Game

*2026-05-30*

Love ❤️‍🩹 it

**Developer response:** We're thrilled to hear that you're enjoying the slots game! Thank you for the love ❤️‍🩹!

### 5/5 — FCM

*2026-05-19, version 3.33.0*

Enjoy playing.

### 5/5 — Grand Caesino

*2026-05-10, version 3.33.0*

Fun game. Fun,fun,Fun!! Great fun game!

### 5/5 — All games

*2026-05-10*

Very good games m. great selection

**Developer response:** We're thrilled to hear that you're enjoying the selection of games! Thank you for your positive feedback.

### 2/5 — Daily Spin wheel

*2026-05-04, version 3.33.0*

My daily spin wheel has reset to day 1 three times in 10 days even though I have not missed a day in months.

### 5/5 — Rating

*2026-05-02, version 3.33.0*

After my two complaints, I finally got the things I requested.  Thank you so much!!!!


sent the below note a week or so ago.  I did get a response to contact Patrick, and so I tried that, but it was so complicated….it apparently did no good.  So, I’m still very frustrated and disappointed!!!!

“I am so frustrated! I used to enjoy playing Grand Casino very much, but you took THE FUN away when you didn’t give me any adds to watch so I could add to my coins. Also, you took away the cup on the left side of the screen where I can see my ranking when I’m playing the games. I’ve been deleting the app, hoping that when I come back, all the good things I used to have, would be there.  Please update to the original Grand Casino!! I have everything on my iPhone.  Why would the iPad be different than my iPhone?? Please update so that my iPad can show the extra things.  Thank you!!”

### 5/5 — Grand Casino

*2026-04-29, version 3.33.0*

Grand Casino is a great place to play for a short time when you have a few minutes to spare or play for hours if you have the time.

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2026-07-19, version 3.33.2*

They don’t tell you it costs about $4.50 to draw out $40.00. It cheats just like all the rest. The redeem process is unreal!!!

### 1/5 — Failure

*2026-07-17, version 3.33.2*

I’ve never playing this game for ages used to enjoy it but now it claims my streak has ended again. I played daily for a few minutes at least but now I’m told my streak has ended again I could understand the first time because maybe I didn’t play but I know it’s not the reason now or a change in my device I’m done and am deleting the app too many problems with 3rd party advertising and now this over the past year. I can’t honestly recommend Scoply anymore.

### 1/5 — Disgrace

*2026-07-13, version 3.33.2*

What is a treble bingo .you cannot win on this scam game.

### 1/5 — Bingo

*2026-06-11, version 3.33.2*

I love playing bingo but I cannot seem to win—I believe I am always off one number so as to my purchasing extra dabs to win. I am disgusted with this game🤪🍾

### 1/5 — GSN Grand Casino

*2026-06-10, version 3.33.2*

It will not download. I want to play as guest but it will not allow that choice——- only sign in as Apple or Facebook. The loading keeps spinning and won’t download.

### 1/5 — I played poker over 600 times

*2026-06-04, version 3.33.0*

Why have I not seen my  20 medallion’s  it’s been since
5-30-26 ?

### 1/5 — Grand casino

*2026-05-23, version 3.33.0*

I didn’t get my 25 million chips which I participated and won , players be ware of the games, I think it’s a SCAM, no support from representives, when playing the millionaire machine my medillion fell in he bucket and wasn’t credited the chips which was 42,098,398 on the jackpot

### 1/5 — Grand casino

*2026-05-11, version 3.33.0*

I didn’t get my 25 million chips which I participated and won , players be ware of the games, I think it’s a SCAM, no support from representives

### 1/5 — Lose coins when paying

*2026-05-07, version 3.33.0*

Good games that seldom win and poor support.  Also sent me 20,000 medallions as a special gift and it disappeared three days later

### 1/5 — Rating

*2026-04-17, version 3.33.0*

I am so frustrated! I used to enjoy playing Grand Casino very much, but you took THE FUN away when you didn’t give me any adds to watch so I could add to my coins. Also, you took away the cup on the left side of the screen where I can see my ranking when I’m playing the games. I’ve been deleting the app, hoping that when I come back, all the good things I used to have, would be there.  Please update to the original Grand Casino!! I have everything on my iPhone.  Why would the iPad be different than my iPhone?? Please update so that my iPad can show the extra things.  Thank you!!

## Most praised reviews (10 highest-rated)

### 5/5 — Fun

*2026-08-29, version 3.34.1*

Great fun and enjoy the game

### 5/5 — Joe

*2026-08-29, version 3.34.1*

Tetó

### 5/5 — Gracias

*2026-08-08, version 3.34.1*

Gracias El mejor

### 5/5 — Rating

*2026-08-08*

After my two complaints, I finally got the things I requested.  Thank you so much!!!!


sent the below note a week or so ago.  I did get a response to contact Patrick, and so I tried that, but it was so complicated….it apparently did no good.  So, I’m still very frustrated and disappointed!!!!

“I am so frustrated! I used to enjoy playing Grand Casino very much, but you took THE FUN away when you didn’t give me any adds to watch so I could add to my coins. Also, you took away the cup on the left side of the screen where I can see my ranking when I’m playing the games. I’ve been deleting the app, hoping that when I come back, all the good things I used to have, would be there.  Please update to the original Grand Casino!! I have everything on my iPhone.  Why would the iPad be different than my iPhone?? Please update so that my iPad can show the extra things.  Thank you!!”

**Developer response:** We are glad to hear that your issues were resolved after your complaints. We always strive to provide the best service for our users. Thank you for your feedback, we will pass it on to the relevant team.

### 5/5 — Enjoying grand camiso

*2026-08-03*

Love playing most of the games . Great pastime.

**Developer response:** We're thrilled to hear you're enjoying the games in grand camiso! Thanks for sharing your positive experience with us.

### 5/5 — Gracias

*2026-07-19, version 3.33.2*

Gracias El mejor

### 5/5 — Gracias

*2026-07-12, version 3.33.2*

Gracias 
El mejor

### 5/5 — Great

*2026-07-10, version 3.33.2*

Love this game!

### 5/5 — Fun fun fun

*2026-07-04, version 3.33.2*

Spend hours enjoying casino type gaming .

### 5/5 — Sayerrrr

*2026-06-26*

Most ase

**Developer response:** We're glad to hear that you're mostly satisfied with the app! If you have any suggestions for improvement, please feel free to share them with us. We appreciate your feedback!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
