# Grand Hotel Salem > Virtual hotel concierge for reservations, amenities, and local discovery. (iPhone/iPad app by S&B Associates, Inc..) - Source: https://appshunter.io/ios/app/grand-hotel-salem/id1189705420 (this page in markdown: same URL + `.md`) - Developer: [S&B Associates, Inc.](https://appshunter.io/developer/452086532) - Category: Travel, Entertainment - Price: Free - Rating: 5.00/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 217 MB - Languages: American English - Released: 2017-01-04 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/grand-hotel-salem/id1189705420/reviews.md ## What is Grand Hotel Salem? Welcome to The Grand Hotel Salem, located in historic Downtown Salem! Meet Your HotelPal™ Izzy. She can come to life in AR in your room or anywhere you go to chat. She can link to reservations at Bentleys Restaurant. Use our concierge app, complete with a new Help Desk to explore hotel amenities, get food delivered, meet our Front Desk Manager, check out restaurant menus, message the front desk, book your next room or meeting/wedding space, check meeting times, connect with us on Facebook and TripAdvisor, discover local restaurants, shops and attractions. Use our app to share a beautiful, send/share a free vintage postcard from our hotel instantly. Fill out your Guest Services Comment Card on our App so we can continue improving our guest experience. Izzy Speaks! Our Voice Assisted Hotel Pal Chatbot IZZY is here 24/7 to help you. You can use her with a voice or without. She can help you book your next stay or tell you a joke to cheer you up. HospitalityVision enables hotels to offer their guests a full-time, 'personalized' virtual concierge with all their Guest Service Directory hotel information in one place. ## Key features - Virtual concierge chatbot (Izzy) - AR integration with virtual assistant - Restaurant reservations and menus - Hotel amenities exploration - Front desk messaging - Local attraction discovery - Digital vintage postcard sharing ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/grand-hotel-salem/id1189705420/reviews.md ### 5/5 — travelgal *2017-02-10* Beautiful presentation! Easy to make dinner reservations and get pool hours. Love... ## Frequently asked questions about Grand Hotel Salem ### What can Izzy do in the Grand Hotel Salem app? Izzy, the virtual concierge, can assist with reservations, provide information on hotel amenities, help with dining options, and even tell jokes. She is available 24/7 via voice or text to enhance your guest experience. ### Does the Grand Hotel Salem app have ads? No, the Grand Hotel Salem app is ad-free, allowing for an uninterrupted user experience focused on hotel services and guest assistance. ### Is the Grand Hotel Salem app available on Android? The Grand Hotel Salem app is currently supported on iPhone and iPad devices. Compatibility with Android devices is not specified in the provided data. ### How often is the Grand Hotel Salem app updated? The Grand Hotel Salem app was last updated on January 4, 2026, indicating recent maintenance and potential feature additions or improvements. ### What is the age rating for the Grand Hotel Salem app? The Grand Hotel Salem app has an age rating of 4+, making it suitable for a wide range of users, including families. ### Can I book rooms or meetings through the Grand Hotel Salem app? Yes, the app allows you to book your next room stay, as well as meeting or wedding spaces. You can also check meeting times directly within the application. ### What is the user sentiment for the Grand Hotel Salem app? Based on the available data, the app has a perfect 5.0-star rating from 2 reviews, suggesting a highly positive user sentiment among its current users. ### Does the Grand Hotel Salem app offer AR features? Yes, the app features HotelPal™ Izzy, who can come to life in Augmented Reality (AR) in your room or anywhere you go, offering an interactive way to engage with the virtual concierge. ## Version history (last 5 releases) ### 94.2 — 2026-01-04 +Spring video intro ### 94.1 — 2025-12-18 +Izzy can help you make Bentleys reservations or book a room. ### 94.0 — 2025-11-18 +Holiday Video Intro ### 93.9 — 2025-06-27 +new welcome pop up from Izzy ### 93.8 — 2025-05-09 +Chat with AR Izzy ## Apps similar to Grand Hotel Salem | App | Rating | Price | Category | | --- | --- | --- | --- | | [Paramount Seattle](https://appshunter.io/ios/app/paramount-seattle/id1632235059) | — | Free | Travel | | [Flykiosk Agents](https://appshunter.io/ios/app/flykiosk-agents/id6477521302) | — | Free | Travel | | [noQPay - Flights & Hotels](https://appshunter.io/ios/app/noqpay-flights-and-hotels/id6450458529) | — | Free | Travel | | [Hotel Donkey](https://appshunter.io/ios/app/hotel-donkey/id6444068208) | — | Free | Travel | | [Kottayam Tourism Official](https://appshunter.io/ios/app/kottayam-tourism-official/id6444506549) | — | Free | Travel | | [The Largo Porto](https://appshunter.io/ios/app/the-largo-porto/id1578440549) | 5.0 (1) | Free | Travel | ## More apps by S&B Associates, Inc. - [Concierge To Go](https://appshunter.io/ios/app/concierge-to-go/id573467456) - [BnB ToGo](https://appshunter.io/ios/app/bnb-togo/id890462878) - [Adobe Resort](https://appshunter.io/ios/app/adobe-resort/id1068326726) - [Grand Hotel Bridgeport](https://appshunter.io/ios/app/grand-hotel-bridgeport/id1254479778) - [Phoenix Inn Suites](https://appshunter.io/ios/app/phoenix-inn-suites/id1368312640) All apps by S&B Associates, Inc.: https://appshunter.io/developer/452086532 ## Related topics [grand hotel salem](https://appshunter.io/ios/topics/grand-hotel-salem) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*