# Grande Cosmetics — user reviews > 17 indexed App Store user reviews of Grande Cosmetics by Grande Cosmetics, LLC, rated 4.77/5 from 229 ratings. - Source: https://appshunter.io/ios/app/grande-cosmetics/id1517099638/reviews - App overview in markdown: https://appshunter.io/ios/app/grande-cosmetics/id1517099638.md - Rating breakdown: 5★ 207 · 4★ 9 · 3★ 4 · 2★ 1 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — can't checkout *2024-04-19* I cannot check out on this app, I am literally trying to give you my money, my card info is entered, address, etc but then I click Pay Now and nothing happens. this is the 3rd time I have tried to purchase something, even apple pay didn't work but I didn't want to use that anyways cause with apple pay I can't use the discount code that you guys emailed to me. also there are multiple screens with no exit, if you click "product information" on any product, there's no way to close out that screen I have to completely exit the app and start all over again. seriously, for such a big company this should be a user friendly app, and as an esthetician I want to recommend your products to customers but at this point I might try a new serum just because purchasing from you is a headache. ### 1/5 — Nothing is working on this app *2023-06-27* I have tried to use this app now multiple times and it’s not working. The 20% off is not working and the check out is not working. I’ve tried numerous times and numerous days. I keep getting the message that says, “there was en error creating your checkout” This is VERY frustrating as I’m just trying to make a purchase. I will update my review once something is fixed. ### 1/5 — Nothing is working *2023-06-25* I have tried to use this app now multiple times and it’s not working. The 20% off is not working and the check out is not working. I’ve tried numerous times and numerous days. I keep getting the message that says, “there was en error creating your checkout” This is VERY frustrating as I’m just trying to make a purchase. ### 1/5 — Took my money *2021-06-06, version 1.4* I had to delete this app because once I put my card information in it took my money twice and says I cannot get my order ### 1/5 — 20% discount *2020-08-15, version 1* I got an email to download the app and receive 20% off. The coupon appeared in my cart, and then I opened the app again within an hour later to do the purchase, my items were still in the care but the coupon was gone?! **Developer response:** Hi, so sorry to hear about the experience you had. You can use the discount code APP20 towards your app purchase. After you signed up for notifications, it is available for use after you close and open the app again. Unfortunately this is how the app functions. If you save items in your cart, and come back a few days later, you will also need to apply your discount code again. Let us know if we can be of further help! ### 1/5 — No 20% discount *2020-07-24, version 1* Followed exact directions to get the 20% discount. Still didn't get it. **Developer response:** Hi, so sorry to hear about the experience you had. You can use the discount code APP20 towards your app purchase. After you signed up for notifications, it is available for use after you close and open the app again. Unfortunately this is how the app functions. Let us know if we can be of further help! ### 1/5 — No 20% discount code *2020-07-23, version 1* Was promised 20% discount code when downloading the app but it didn’t work when it said to close app and reopen again to receive a code. **Developer response:** Hi, so sorry to hear about the experience you had. You can use the discount code APP20 towards your app purchase. After you signed up for notifications, it is available for use after you close and open the app again. Unfortunately this is how the app functions. Let us know if we can be of further help! ### 5/5 — Best products I ever tried *2024-04-06* I’m in shock !! My lashes and brows feel so strong and grown in my first week ! Love you guys ! Sponsor me !! ### 5/5 — Enhancing eye lash serum *2023-12-28* It really truthfully works! I’m an older girl and my eyelashes were short and sparse. Within a month of using this serum my lashes became long and thick long enough to touch my eyebrows! I did apply twice a day for in the very beginning which goes against the rules .. but I was inpatient! If you are on the fence about the price? Don’t be just buy it and enjoy beautiful feminine thick luxurious flirty lashes! ### 5/5 — Love It *2023-11-28* I am concentrating on my brows. Due to Thyroid issues I only had half a brow. I am now growing full brows for the first time in years. ## Most praised reviews (7 highest-rated) ### 5/5 — Used lash and brow enhancer for at least 4 or 5 years!! *2023-11-24* I will never stop using Grande lash! Their lip plumper works without stinging redness! It works great and tastes like Cotton Candy!!! Its tye best I’ve used too!!! ### 5/5 — Love your products *2023-10-27* I have been using your products for years and they are the best of the best! ### 5/5 — Grande-MD *2023-08-28* I love Grande MD, they take great care of my natural lashes, they have grown so much. I use the brow and lash serums, and the conditioners for keeping them moist and long lasting. It took about 4 months of daily use to grow my lashes and brows. They look beautiful, and they were long, and the real surprise was that I no longer need to do any tattooing of my eyebrows. Thanks, Grande, I love you!! Pam Karch Atlanta ### 5/5 — Love this app! *2023-03-01* Love shopping on here. They always give exclusive offers and early access to sitewide sales. ### 5/5 — Easy experience *2023-03-01* Really like shopping on this app. Super clear and easy to use. Love Grande 🫶 ### 5/5 — Love the new app experience! *2020-08-12, version 1* So clean, so easy to shop, so dangerous for my bank account!💰 **Developer response:** Thanks so much for your review! ### 5/5 — 20% discount not working *2020-07-26, version 1* Received an email to download app to receive 20% off. Disappointed it did not work. -Long time customer **Developer response:** Hi, so sorry to hear about the experience you had. You can use the discount code APP20 towards your app purchase. After you signed up for notifications, it is available for use after you close and open the app again. Unfortunately this is how the app functions. Let us know if we can be of further help! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*