# Grande2Go — user reviews > 50 indexed App Store user reviews of Grande2Go by Grande Communications Networks LLC, rated 1.61/5 from 87 ratings. - Source: https://appshunter.io/ios/app/grande2go/id1082434014/reviews - App overview in markdown: https://appshunter.io/ios/app/grande2go/id1082434014.md - Rating breakdown: 5★ 8 · 4★ 2 · 3★ 4 · 2★ 7 · 1★ 66 ## Newest reviews (14 of 50) ### 1/5 — Crashing *2020-12-16, version 1.4.5* This is a terrible app and has been all along, but I can’t access it all now. Spent time chatting with technical support and they said it’s on their end. It’s been 2 weeks and I still can’t stream. This is nuts. ### 1/5 — Need an app update *2019-12-01, version 1.4.5* You all have a great service but your app really needs updated it is awful!! I should be able to record my shows and watch my recorded shows wherever I am. Please step up your game!! ### 1/5 — Useless app *2019-10-24, version 1.4.5* I assumed that I could watch live TV or on demand via IPad when out of town. I am greatly disappointed by this app and the level of service I pay for that this is not even an option, so with that said.....great full I didn’t sign a contract. ### 1/5 — Don't Waste Your Space *2019-09-30, version 1.4.5* This app is useless. I was told by Grande rep that I could watch live TV using the app (like I could with Spectrum). This was WRONG. NO LIVE SHOWS. NO RECORDED SHOWS. SAVE YOUR SPACE (Or just wait until spectrum is available in your area- it's cheaper, faster, and the app is great) ### 1/5 — The worst *2019-09-28, version 1.4.5* I’d give this no stars if I could. I don’t know where to start describing all the problems. It’s incredibly slow and doesn’t allow the simplest things. In the guide, you appear to be able to select a time period. However, the feature doesn’t work. Unlike other cable providers (Spectrum, for example) you can’t watch show from the app when within your home WiFi. So aggravating I’m thinking of switching providers ### 1/5 — POINTLESS! TRASH! *2019-09-28, version 1.4.5* You can’t watch live shows! You can’t watch recorded shows! You can’t watch movies without having a secondary app! You can’t do anything but manage your Recorded shows. There is nothing “ON THE GO” with this APP. #grandeNOT2go #notworthastar #takingupspace ### 1/5 — Trash *2019-04-28, version 1.4.5* I’ve tried multiple times to log onto this app.. nothing works. This is the worst app EVER!!! ### 1/5 — What’s the purpose of this app? *2019-04-16, version 1.4.5* The only reason to download the app is to record shows that you forgot to program while at home…the biggest reason I downloaded this app was to watch either tv shows that have been recorded or to watch tv while not at home. All the other providers are able to give their customers the ability to perform this except for Grande. I’m here to tell you that if it weren’t for my apartment only having grande as a provider they would not retain me as a customer. Other things that make this a horrible experience as a consumer is that I pay $200 for the service monthly for internet and cable (~200 channels) without any ability to use the app effectively or the way it’s intended to use the app. Let alone you have to pay a repairman to fix the service that is a non customer issue. STAY AWAY AS FAR AS POSSIBLE FROM THIS PROVIDER IF YOU CAN. THEY WILL TAKE YOU FOR ALL THEY CAN AND GIVE YOU POOR SERVICES IN RETURN. ### 1/5 — Need to be able to watch on the go *2018-12-16, version 1.4.5* Need to be able to watch live shows on the go ### 1/5 — Not worth 1 star *2018-10-13, version 1.4.5* Hasn’t worked in months, called support said, must be a coding issue. Can you say BS!! ### 1/5 — Disappointed *2018-01-25, version 1.4.2* It's a good app when it's working. Unfortunately, it CONTINUALLY crashes. And CONTINUALLY can’t connect! ### 1/5 — What happened? *2017-12-31, version 1.4.2* I used to use this app to set and manage my recordings (on the go even), and now all of that functionality has disappeared. The only icons remaining on the bottom row of the app are “what to watch” and “guide.” What happened? Please fix... there’s hardly any use for this app now. ### 1/5 — Absolutely serves no purpose *2017-12-01, version 1.4.2* I installed, and then deleted. I downloaded one more time, and then deleted. If it worked like it’s supposed to then it would be exactly what I wanted. ### 1/5 — Worthless *2017-08-13, version 1.4.1* I cannot find any good use for this app. Very disappointing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Might be good, I wouldn’t know! *2021-10-11, version 4.4.4* Tried and failed to get this app to load, over and over again. Very disappointed. Grande, find some technology that’s compatible in this century! You exhaust me. ### 1/5 — Completely worthless *2021-05-31, version 4.4.4* After I log in it spends a while doing its initial setup then fails with an error message. No amount of reinstalling or resetting fixes it. Just completely broken. ### 1/5 — Worthless *2021-01-17, version 1.4.5* This thing won’t even open anymore on my phone. It just sticks indefinitely on a black loading page. Grande, please bring yourselves into the 2020s and get this app up and running for your customers. ### 1/5 — Will not connect! *2021-01-11, version 1.4.5* I’ve use this app for years, but now all of a sudden, it will not connect. This app is totally non-functional at this point. ### 1/5 — TERRIBLE *2021-01-10, version 1.4.5* Terrible, terrible, terrible. That’s all I need to say. They should be ashamed at how bad this app is. If there was a ZERO rating it would get it. ### 1/5 — Terrible app *2021-01-10, version 1.4.5* This app is horrible. So is the company. ### 1/5 — Not loading *2021-01-07, version 1.4.5* I’ve used this app many times for awhile now with little kinks here and there. But now I can’t get it to load. I have deleted it twice and even restarted my phone but still not working! ### 1/5 — Grandetogo app *2020-12-24, version 1.4.5* Where is the grandetogo app???? Not opening!! ### 1/5 — App Doesn’t Work *2020-12-24, version 1.4.5* This App simply does not work. ### 1/5 — Does not work anymore *2020-12-23, version 1.4.5* Does not work at all on my new iphone 12. ## Most praised reviews (7 highest-rated) ### 5/5 — Hallelujah! *2021-01-30, version 4.4.4* Thanks for finally fixing it after more than a month. It’s back now & working great! ### 5/5 — Works perfectly if you have 1gb speed. *2018-11-02, version 1.4.5* You get what you pay for. Current technology has its limits. The more devices you connect, the more it splits the WiFi signal. ### 5/5 — Amazing App *2016-12-07, version 1.3* This app is perfect for people who are constantly on the go. I can always schedule a show when I'm away from home and can also watch live content when traveling. ### 3/5 — It’s ok *2020-11-09, version 1.4.5* It’s a ok app, but when I try to watch shows on my iPad the app will crash ### 2/5 — Get with the program *2019-06-28, version 1.4.5* Why make this app so cumbersome and slow? It’s 2019, times of 5G, small ball in the NBA, a world craving instantaneous gratification and .... you get it it’s 2019! There’s so many confusing terms to do simple things. Get Show, what’s that? Record show? Then say record show. Please re-do this app/system and keep it simple! I don’t care if you copy Spectrums version or anyone else’s. Why 2 stars then?.... because it’s marginally better than nothing. ### 2/5 — Terrible *2018-09-30, version 1.4.5* I have one word terrible! Both Grande app are worthless. The whole Grande experience has been bad. Switching back to Spectrum ### 2/5 — UPDATE 20Jul17: WHEN are they going to FIX this? ZERO stars! *2017-07-20, version 1.4.1* Update: 20Jul17 ok FINALLY. After talking to a great Csr @ Grande about other issues, he recommended I delete and reinstalle the app on both iPhone 7+ and IPad Pro and by golly, it works! I haven't had a chance to actually use it but wanted to share try -DELETE AND REINSTALL- and resign in. At least I got past the constant closing of the app after signing in. Wahooo! Adding a star from my initial 1star Update 15Jul17: Do the customers of Grande need to file a class action lawsuit & file FEC complaints citing BAIT & SWITCH advertising via TV ads to get Grande to PROGRAM this app? They must be the ONLY cable company without an app for "on the go" yet claim it's one of our benefits of monthly premiums. I've physically gone to Grande N Dallas/Castle Hills office and told the manager this app not only doesn't work BUT about the reviews here. NO ONE is able to get it to work. She said "they are working on it--it's a minor tweak". No it's not. One SPECIFIC reason I went with Grande is so I could use the app to watch TV on my patio or backyard. They keep advertising it on tv about how great it is. I can't get it to work on any of my Apple products (various versions) including my 7+ iPhone w most updated iOS. No excuse! There hasn't been an "update" documented in the app here in over a year (without looking). FIX IT or I'm going to drop Grande and go elsewhere! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*