# GrandPad

> Family communication and sharing app for GrandPad service members. (iPhone/iPad app by GrandPad Inc..)

- Source: https://appshunter.io/ios/app/grandpad/id904069946 (this page in markdown: same URL + `.md`)
- Developer: [GrandPad Inc.](https://appshunter.io/developer/904069949)
- Category: Lifestyle, Social Networking
- Price: Free
- Rating: 4.90/5 from 17,802 App Store ratings · 87 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.5 · 78 MB
- Languages: American English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Bosnian, Khmer, Catalan, Czech and 40 more
- Released: 2014-08-12
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/grandpad/id904069946/reviews.md

## What is GrandPad?

IMPORTANT NOTE: Only download this app if you or a member of your family are a current member of the GrandPad service.

GrandPad allows you to communicate with your family in a simple, safe and fun way! With this app, you can send photos, video call, and share with everyone in your family.

A companion application to the GrandPad tablet. Keep grandma and grandpa in the social media and communication loop by means of video calling, emailing, and sharing photos/videos. Also, see instant updates from those in your family circle.

Feature Highlights:

- See photos & videos posted by contacts in your trusted friends & family circle.
- Share memories by posting photos & videos for those in your GrandPad contacts to see.
- Contribute to the conversation by commenting back and forth with friends and family on shared posts. Even listen to voice comments left by your loved ones.
- Call, text, email, and make video calls with those in your always up-to-date GrandPad contact list.
- Add up to 4 total participants to a video call, so that more members of your family and loved ones can join.
- Invite new contacts to the family circle using their phone number and/or email address from your device’s contact book.
- Play games at your own pace with turn-based gameplay, or challenge your opponents in real-time matches, even while in a video call! You decide how you want to play. Receive alerts when it's your turn to play, so you never miss a move.
- See what the weather’s like where your friends and family live.
- Keep your profile and contact information up-to-date & stay connected with your closed friends & family circle. Add multiple phone numbers & email addresses to your profile to ensure your loved one knows it’s you when you are trying to contact them.
- Get in touch with our member experience team for any questions you have about GrandPad.
- Get notified for new posts, comments, video calls, and updates from GrandPad.

## Key features

- Video calling
- Photo and video sharing
- Commenting on posts
- Calling and texting
- Turn-based and real-time games
- Weather updates
- Contact management

## What do users think of GrandPad?

Overall sentiment: positive

**Pros**

- 👍 Easy to use for elderly users
- 🚀 Keeps elderly users connected to family
- 💡 Helpful features like video calls, photo sharing, and games
- 👍 Excellent customer service
- 🚀 Reliable and consistent performance

**Cons**

- 🐛 Notification issues with unwanted alerts
- 🐛 Video calling feature not working consistently

**Commonly reported bugs**

- Video calling feature stops working after a period of time
- Compatibility issues with certain devices/operating systems

**Most requested features**

- Add group video call functionality
- Improve notification controls

## Recent user reviews (10 of 87)

All indexed reviews: https://appshunter.io/ios/app/grandpad/id904069946/reviews.md

### 5/5 — Game changer

*2026-04-26, version 6.616.25649*

It’s really been the best device we could imagine.  Our family has benefited immensely and can’t thank this incredible service from a great company!,

### 5/5 — Amazing

*2026-04-06, version 6.575.25648*

Great for all ages I’m 27 and love it for me and my grandparents.

### 1/5 — Unethical and exploitative billing after my father’s death

*2026-03-31, version 6.575.25648*

I purchased a GrandPad and annual plan for my father, who was struggling with advanced Parkinson’s and dementia and passed away in December 2025. I notified GrandPad in January 2026 of his death and my intent to cancel the service. Despite this, the company continued billing for two months until the account was formally closed in March, citing a policy requiring the device to be returned before prorating. At the time, we were out of state, grieving, handling funeral arrangements, and caring for three young children, so it understandably took time to locate the device.

Even though it was clear the device was no longer in use, GrandPad continued billing and refused to backdate the prorated refund to the date of notification. Saying “I’m sorry for your loss” while continuing to charge a deceased customer’s account is inconsistent, disingenuous, and adds unnecessary stress during an already devastating time. Even after they made an exception to allow the device to be returned, they still would not adjust the refund.

As a physician specializing in palliative and hospice care, I work closely with families navigating end-of-life situations and find this policy, and its rigid application, deeply disturbing. Families are already under immense stress, and a profit-first, inflexible approach like this adds unnecessary trauma.

The GrandPad device itself is functional, but the company’s handling of billing after a customer’s death is both unethical and exploitative, demonstrating a lack of humanity and empathy. I cannot recommend GrandPad and strongly caution families to carefully consider how the company treats customers during such vulnerable times. GrandPad urgently needs to rethink its approach to supporting families facing the loss of a loved one.

### 5/5 — Only way we can communicate with our Mom

*2026-02-26, version 6.575.25648*

I finally feel there is a way to communicate with our hard of hearing mum in a care home! Three times a week or so, we ensure the long term caregivers set her up to scroll through latest photos, videos and emails we share with her. She often sends us a little audio or video back. Then we know how she is doing on a more frequent basis. Because of her new long term care situation and hearing and some cognition loss, we get to stay close to her when we could. it before. I even upload videos from her great grandkids who are not in her the list of authorized users.

### 5/5 — Excellent

*2025-11-28, version 6.575.25648*

The grandpad has been a game changer for my family. My father had zero experience with anything technical and he loves it. It has allowed him to reconnect with family he hadn’t seen in a decade. He tells me about the articles he’s read. He leaves audio messages like a pro. The grandpad has opened up his world. I cannot recommend it enough. The customer service is top notch.

### 5/5 — Grandparents life line

*2025-11-19, version 6.575.25648*

My Grandad is 95 next week, we got him this and my Granny when Covid happened to allow us to ‘ video call’ them having no internet or any type of mobile phone. It was an amazing thing and it’s so well supported, the network of people you can ring at a touch of a button the fact that if my Grandad wasn’t to be very active they’d call his grandpad, he can post pictures and videos to us all day long of what he’s having for meals. Even though he’s older he has no carers and lives alone now and is completely independent but this allows all the family to talk to him daily and see what he’s up to. He’s made his own music sound track on his grandpad and enjoys searching all sorts on there, he admitted this past weekend he’d be lost without it. I wish more elderly people knew about it, I’m always raving about how fantastic this is!

### 5/5 — Fantastic way to keep far-flung families connected

*2025-10-06, version 6.575.25648*

This has been such a treat for our family to use. Keeps us all connected from various states and helps us keep our beloved Grandma in the loop. Really a blessing to be honest!

### 4/5 — Volume Rocker Calling Issues

*2025-09-19, version 6.575.25648*

Bug Report: When the volume rocker is unmuted, a video call cannot be initiated, Device~iPhone XR

This app helps connect my Grandfather and I, without which video calls would not be possible.

Thank you for bridging the generational gap and facilitating strong communication among family. 

•An option to leave a brief video message when a call goes unanswered would be deeply appreciated.

### 5/5 — Amazing

*2025-07-18, version 6.575.25648*

Amazing gift for elderly grandparents limited ads and great interface also app is easy to use. Very safe because you need an invite to join your family on the app. Anyone without an invite can’t reach out or communicate!

### 5/5 — Love, Love, Love it

*2025-06-22, version 6.564.25643*

We purchased the GrandPad four or five years ago. Mom (93) loves the functionality, it’s easy for her to use and we can upload all are photos and videos plus she can make regular calls or FaceTime calls. This is a game changer for her and us.

## Frequently asked questions about GrandPad

### What does the GrandPad app do?

The GrandPad app allows you to communicate with your family and friends in a simple, safe, and fun way. You can send photos, make video calls, and share updates with your trusted circle. It also enables you to play games and see weather updates for your loved ones' locations.

### What are the key features of the GrandPad app?

Key features include video calling with up to four participants, sharing photos and videos, commenting on posts, sending calls and texts, playing games, and viewing weather updates for contacts. You can also manage your contact list and receive notifications for new activity.

### Is the GrandPad app free to download and use?

The GrandPad app is free to download and use, but it requires a current membership to the GrandPad service. It does not have in-app purchases or advertisements, ensuring a straightforward experience for users.

### What devices is the GrandPad app compatible with?

The GrandPad app is a companion application designed to work with the GrandPad tablet. It is intended for users who are already part of the GrandPad service ecosystem.

### Who is the GrandPad app intended for?

This app is specifically for individuals who are current members of the GrandPad service, or for family members of GrandPad users. It aims to keep seniors connected with their families through easy-to-use communication and sharing tools.

## Version history (last 5 releases)

### 6.630.25659 — 2026-07-20

We’re always working to make your experience better!
This update includes various bug fixes and improvements to boost performance and make the app even easier to use, helping you stay connected to the people who matter most.

### 6.620.25652 — 2026-05-05

We’re always working to make your experience better!
This update includes various bug fixes and improvements to boost performance and make the app even easier to use, helping you stay connected to the people who matter most.

### 6.616.25649 — 2026-04-07

We’re always working to make your experience better!
This update includes various bug fixes and improvements to boost performance and make the app even easier to use, helping you stay connected to the people who matter most.

### 6.575.25648 — 2025-06-26

We’re always working to make your experience better!
This update includes various bug fixes and improvements to boost performance and make the app even easier to use, helping you stay connected to the people who matter most.

### 6.564.25643 — 2025-04-11

We are always working to improve our app so you can stay connected with your loved ones!

New Features:
-You can now edit and delete your own comments and captions
-App users have the ability to leave voice comments in the feed
-Enhanced the first-time user experience by adding a smooth onboarding process

Improvements:
-We have revamped our upload manager to increase upload speeds and reliability
-UI Enhancements to improve the user experience and accessibility
-Improved Game Center experience

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## More apps by GrandPad Inc.

- [Grandie Games: Solitaire & Fun](https://appshunter.io/ios/app/grandie-games-solitaire-and-fun/id6642639899)

All apps by GrandPad Inc.: https://appshunter.io/developer/904069949

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*