# GrandStay — user reviews

> 5 indexed App Store user reviews of GrandStay by Nexus Digital Marketing LLC, rated 1.67/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/grandstay/id1120532033/reviews
- App overview in markdown: https://appshunter.io/ios/app/grandstay/id1120532033.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — App is a failure!

*2025-03-02*

I tried to find my points… can not find points!

### 1/5 — Worst hotel app…EVER!

*2024-11-15*

I will never get back the past hour I spent trying to book a room through this app. I put my information in several times, the paste function is non-existent. I will call the hotel to confirm the reservations as I have no faith that it actually worked. I have also signed up for the rewards, have stayed at this chain several times and have never received any points, so be aware.

### 1/5 — Not user friendly!

*2023-05-31*

I travel for a living so I book hotels all the time through several different apps. I had to use the website to finish my booking. So the app is useless.

### 1/5 — Awful

*2022-07-20*

I had an awful experience just signing up! Some fields, like the state & county would not accept the selection, & I had to type info manually. I had to enter all info to sign up & then all info to book the room. Finally, I booked the room, got a reservation number, & I somehow got two rooms. I tried canceling one room, & the entire reservation disappeared! I tried booking again, made the reservation, got a confirmation number, tried to save the reservation to my calendar, and then the reservation just disappeared again! Just awful!!! I had to call the hotel to make certain that I wasn’t double booked, & I made a new reservation when I found that they didn’t have one at all for me. The phone conversation wasn’t great either, but my advice: if you have to stay at this chain, don’t use the app, just call!!

### 1/5 — Uggg

*2017-06-13*

Junk. This app crashes right after launch.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*