# Grattan - Fashion & Home — user reviews

> 9 indexed App Store user reviews of Grattan by FGH UK, rated 2.71/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/grattan-fashion-and-home/id1151431442/reviews
- App overview in markdown: https://appshunter.io/ios/app/grattan-fashion-and-home/id1151431442.md

## Most critical reviews (9 lowest-rated)

### 1/5 — Old customer

*2026-04-26*

I have been a grattan customer for aboit 25 years now, always been very satisfied with customer relations, but for the past  year I haven’t been able to get into my account, i have phoned the help line several times, but nobody does anything about this, what has gone wrong with the customer  help line.i dont get any feedback,
Its a disgrace,

### 1/5 — Not a helpful Grattan !

*2025-10-09*

I cannot get into my account ,on numerous occasions I need to change password .I go through the motions to change but you never email back with instructions to change please close my account ,and my email is correct ,

### 1/5 — Rubbish

*2024-08-01*

Garbage, can never get in to my account, have to keep logging in through the website so a pointless app

### 1/5 — App not working at all

*2022-09-18*

For the past few months I’ve not been able to access the Grattan App on iPad at all. I note from other people that they are having the same problem yet none of the messages have received a reply or an explanation as to what the cause may be or when it will be resolved (how very Grattan) I emailed the developer and received no reply whatsoever. I’m disabled and housebound and found the app to be a useful tool when it did work and which is now just as useless as Grattan customer services and the FGH UK the developer. What a shameful disregard of your customers…

### 1/5 — No help

*2019-07-11*

Can’t get on to this website at all

### 1/5 — Help

*2018-02-07*

I do like this app but the one problem I have is I can’t seem to delete all my saved items as I no longer want them.

### 2/5 — Touch id

*2018-10-24*

Since my app has been updated it doesnt use the touch id and doesnt even mention it in settings

### 3/5 — Can’t log in to account

*2022-09-05*

This is the 3rd or 4th  month I’m having trouble either with face recognition and /or logging into my account.  I’ve changed my password a few times. So when I get an email to view new statement I can’t.  It just buffers & says doesn’t recognise information.  I’ve had to resort to using website to access my own account. Cannot access from email. Cannot access from app . Complete waste of time and extremely annoying.

### 3/5 — Dawn Barrall

*2018-04-20*

Can get on the app since update thanks

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*