# Gravity Coffee App — Order, Pay, Pickup

> Mobile ordering, payment, and rewards for coffee shop customers. (iPhone/iPad app by Gravity Brands LLC.)

- Source: https://appshunter.io/ios/app/gravity-coffee-app/id1613706074 (this page in markdown: same URL + `.md`)
- Developer: [Gravity Brands LLC](https://appshunter.io/developer/1696166088)
- Category: Food & Drink
- Price: Free
- Rating: 3.90/5 from 807 App Store ratings · 117 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 90 MB
- Languages: English
- Released: 2022-12-29
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gravity-coffee-app/id1613706074/reviews.md

## What is Gravity Coffee App?

The Gravity App is the most convenient and exciting way to order ahead for pickup.  Rewards are built right into the App, so you earn points as you go towards free drinks.  Explore features such as:

Sharing a drink with a friend!  Have a favourite drink?  Quickly tell someone about it!
Order & Pay ahead.
Tip your Gravista!
Earn points.
Manage gift cards right in the app.
Check your balance on gift & loyalty.
Find a store and hours.
 

Join the Galaxy Club!  Galaxy Club members receive:

Special discounts.
Access to a NEW secret menu.
Special promotions.
Two FREE drinks each month (see app for details).
 

Come join us in our Gravity Takeover!

*At participating stores. Restrictions apply. See Gravity Coffee for details.




*Copyright info: 2022 Gravity Brands LLC

## Key features

- Order and pay ahead
- Earn rewards points
- Share favorite drinks
- Tip your barista
- Manage gift cards
- Find store locations and hours
- Access secret menu (Galaxy Club)

## What do users think of Gravity Coffee App?

Overall sentiment: negative

**Pros**

- 🚀 Quick service
- 👍 User-friendly app
- 💡 Convenient mobile ordering
- 💡 Loyalty program with free drinks and discounts
- 💡 Detailed drink menu with customization options

**Cons**

- 🐛 App crashes or is unavailable for extended periods
- 🐛 Login/verification issues
- 🐛 Inability to redeem rewards or use gift cards
- 🐛 Inconsistent order pickup experience
- 🐛 Lack of communication from developers

**Commonly reported bugs**

- Login screen freezes or fails to send verification codes
- Gift card balance not recognized or unable to be used
- Rewards points not tracking correctly or disappearing
- Order status not updating or orders not being prepared on time

**Most requested features**

- Improved app stability and reliability
- Better customer support and communication channels
- Ability to cancel subscriptions and manage accounts outside of the app
- More transparent information about app issues and planned improvements

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/gravity-coffee-app/id1613706074/reviews.md

### 1/5 — Never works

*2026-02-14, version 1.0.2*

Consistently unable to order ahead in the app, and if you loaded your gift card on there, you will never be able to use it because they can’t access it. Why are they still promoting this app?

### 1/5 — Terrible app

*2025-11-11, version 1.0.2*

This is probably one of the worst apps that I have used, it is so temperamental and rarely works. When the app first came out it was very nice, however, it no longer holds that same title now - fix the dang app!

### 1/5 — App is not user friendly

*2025-10-30, version 1.0.2*

I've had this app for about a year and it just keeps getting less and less user friendly.  A few months ago I lost my ability to redeem my free drinks through the app and when I asked an employee about it I was told that it's a common problem, and that to redeem the free drinks I have to order in person and tell them I have enough points for a free drink.  If I had the time to sit there and order and wait for them to fix my drink, I wouldn't be using the app.  I need the app so that I can order ahead of time and just pick it up.  Now, the app no longer allows me to order food through it, unless I want a rice krispee treat or a bag of sun chips.  I have a very busy schedule as I work full time and go to school part time, and being able to grab a coffee or an energy drink and a bagel sandwich on the go was really convenient and now I don't know what the point is.  If the free service is this bad, why would I sign up to pay $10 a month for two free drinks I can't redeem and items I can't order?

### 2/5 — Parkland, WA

*2025-10-23, version 1.0.2*

The barista’s at the Parkland Washington stand are absolutely the best customer service barista I have ever come across. They are always friendly. They remember your order. It’s a wonderful experience.

### 3/5 — The app is hit or miss

*2025-09-15, version 1.0.2*

It sometimes works and sometimes is down. It doesn't have any updates when there's seasonal drinks. Also it would be nice if it let us know when items are out of stock.

### 1/5 — Unable to use my rewards

*2025-08-16, version 1.0.2*

App keeps crashing or will not allow me to log in even after deleting and re-downloading. App will give me notification informing me to contact app support team for support. No resolution.

### 1/5 — Barely functional

*2025-06-13, version 1.0.2*

This app has numerous bugs. I always get a weird flurry of sign in failure. It is also very easy to select options that seem clear to you but do not communicate properly to the barista. For instance if you select a combo of espresso and white coffee shots on the order, the drink will always come with only white coffee. At least half my drinks come wrong.

### 2/5 — Can’t redeem monthly paid drink

*2025-05-13, version 1.0.2*

Or free drinks earned. I’ve already tried to contact app support with no response

### 4/5 — App doesn't really work most of the time, crashes

*2025-03-31, version 1.0.2*

My rewards number has been stuck at 11/12 drinks for months despite me ordering and inputting my phone number each time I pay :( Can't do much on the app either but it's alright for looking at the drink menu or ordering

### 1/5 — Terminal not found

*2025-03-11, version 1.0.2*

Can’t use the app. Go through the whole process of order in just for it to tell me at the end “Terminal Not Found” and not let me place my order. What’s the point of the app. Fix it

## Frequently asked questions about Gravity Coffee App

### What does the Gravity Coffee App do?

The app allows you to conveniently order and pay for your coffee and drinks ahead of time for pickup. It also integrates a rewards program where you earn points with each purchase towards free drinks. You can also find store locations and manage gift cards within the app.

### What are the key features of the Gravity Coffee App?

Key features include ordering and paying ahead, earning loyalty points for free drinks, the ability to share your favorite drink with friends, tipping your barista, managing gift cards, checking balances, and finding store information. Galaxy Club members also get access to special discounts and a secret menu.

### Is the Gravity Coffee App free to use?

Yes, the app is free to download and use. While there are no direct costs to use the app itself, purchases made through the app for coffee and drinks will incur charges. The Galaxy Club membership benefits are also detailed within the app.

### Who is the Gravity Coffee App for?

This app is designed for regular customers of Gravity Coffee who want a streamlined and rewarding experience. It's ideal for those who appreciate the convenience of ordering ahead, earning loyalty points, and accessing exclusive offers.

### How do I earn rewards with the app?

Rewards are built directly into the app. You automatically earn points as you make purchases through the Gravity Coffee App. These accumulated points can then be redeemed towards free drinks, making your coffee habit more rewarding.

## Version history (last 3 releases)

### 1.0.2 — 2025-03-05

Bugs fixes and Improvements.

### 1.0.1 — 2023-01-11

Improvements and bug fixes.

### 1.0 — 2022-12-29

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
