# grcity 311

> Mobile app for reporting and tracking City of Grand Rapids service requests. (iPhone/iPad app by The City of Grand Rapids.)

- Source: https://appshunter.io/ios/app/grcity-311/id1252759264 (this page in markdown: same URL + `.md`)
- Developer: [The City of Grand Rapids](https://appshunter.io/developer/1535985157)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.90/5 from 20 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 19 MB
- Languages: American English, Arabic, French (France), German (Germany), Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2017-07-07
- Data updated: 2026-06-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/grcity-311/id1252759264/reviews.md

## What is grcity 311?

Need to request City of Grand Rapids services? Download the GRCity 311 app today! You can request services through the application, view other requests near you, or call 311 to request other services.

Track your requests and review their status easily from within GRCity 311. Download the app today and experience 311 at your fingertips.

## Key features

- Submit service requests
- View nearby requests
- Track request status
- Access 311 services
- Manage service tickets

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/grcity-311/id1252759264/reviews.md

### 1/5 — Worst app/ service

*2025-01-27*

Worst app/service

### 1/5 — Doesn’t Work

*2024-05-02*

I go through the trouble to fill in all the data needed, and then it won’t allow me to submit it. Would be nice if it worked, but for now I’m stuck calling 311 instead.

### 5/5 — User interface

*2024-04-18*

User interface needs updating also pot holes by address sometimes doesn’t work if you mark the general area where the pothole is to be filled.  I’ve had to resubmit current requests for the reason the pothole was not filled in.  

Hard to take photos of most of these potholes because they are in high traffic areas. So if could update the map to view street level it would make it more accurate .

### 1/5 — Website deletes your information to force you into the app

*2024-04-12*

The website makes you fill out all the information needed, and then when you click submit, it forces you to download the app and makes you register and restart the process. I’m trying to input something to improve the city and they’re forcing me to jump through these hoops and double or triple input information for any simple request. Absolute beginner UI engineering, just let us use the website to help the city, don’t force an extra app on us for a one time issue.

### 1/5 — Oops you have no connection error doesn’t work

*2022-01-18*

Doesn’t work half the time waste of city tax money

### 2/5 — Needs Updates

*2020-10-19*

Great when it works, but it gives errors and crashes.  I finally gave up using it.

### 1/5 — Doesn't appear to be updated for iOS 14?

*2020-10-16*

I just installed it but it closes on launch. I'm guessing it hasn't been set up for the new iOS (the same thing happened with other apps I've used before they were updated).

### 1/5 — App not working!

*2020-10-07*

App keeps kicking me out!

## Frequently asked questions about grcity 311

### What is GRCity 311 used for?

GRCity 311 is used to request and track city services for the City of Grand Rapids. You can submit new requests, view requests made by others in your area, and monitor the status of your own submissions.

### Is GRCity 311 free to use?

Yes, GRCity 311 is available for free download and use. It is supported by advertisements.

### Does GRCity 311 have ads?

Yes, GRCity 311 contains advertisements.

### What devices support GRCity 311?

GRCity 311 is available on iPhone and iPod devices.

### How often is GRCity 311 updated?

The latest version, 4.3.0, was released on January 26, 2022. Updates ensure the app functions correctly and includes any necessary improvements.

### What is the age rating for GRCity 311?

GRCity 311 has an age rating of 4+, making it suitable for a wide range of users.

### What do users think of GRCity 311?

User feedback for GRCity 311 is mixed, with an average rating of 1.9 stars from 20 ratings.

### Can I integrate GRCity 311 with other services?

The description does not mention integration capabilities with other services. It focuses on its direct functionality for reporting and tracking city requests.

## Version history (last 4 releases)

### 4.3.0 — 2022-01-26

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.1.4 — 2021-03-17

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-10-20

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-07-07

No release notes.

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## More apps by The City of Grand Rapids

- [Recycle Grand Rapids](https://appshunter.io/ios/app/recycle-grand-rapids/id6469059779)

All apps by The City of Grand Rapids: https://appshunter.io/developer/1535985157

## Related topics

[grcity 311](https://appshunter.io/ios/topics/grcity-311) · [gr311](https://appshunter.io/ios/topics/gr311) · [city of griffin](https://appshunter.io/ios/topics/city-of-griffin)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*