# Great American Restaurants

> Mobile ordering and restaurant locator for Great American Restaurants. (iPhone/iPad app by Great American Restaurants, Inc.)

- Source: https://appshunter.io/ios/app/great-american-restaurants/id1485927143 (this page in markdown: same URL + `.md`)
- Developer: [Great American Restaurants, Inc](https://appshunter.io/developer/1485927142)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 3.30/5 from 63 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 50 MB
- Languages: English
- Released: 2019-11-21
- Data updated: 2026-08-19
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/great-american-restaurants/id1485927143/reviews.md

## What is Great American Restaurants?

The NEW and improved GAR app is here! Enjoy your favorites from Great American Restaurants with convenient mobile ordering for pickup, curbside or delivery.  

Our new app with improved functionality features:  

1. Mobile ordering – Place your order conveniently through your phone with the options to select your preferred pick-up or delivery method and time.  
2. Payment options – We are excited to accept GAR Gift Cards in addition to all other supported payment methods.  
3. Restaurant Locator – Find all of the Great American Restaurants in one place.   

At Great American Restaurants we emphasize quality in everything we do and our food is made fresh from scratch daily with the highest quality ingredients. We aim to provide happiness and hospitality to each and every one of our guests. We invite you to order from us at any of our 15 restaurant locations and two artisan bakeries for an outstanding and memorable meal.

## Key features

- Mobile ordering for pickup, curbside, and delivery
- Accepts GAR Gift Cards and other payment methods
- Restaurant locator for all 15 locations
- Fresh, scratch-made food with quality ingredients

## What do users think of Great American Restaurants?

Overall sentiment: negative

**Pros**

- 👍 Amazing food quality
- 👍 Wonderful staff
- 👍 Good for carry out
- 👍 Easy online ordering (when it works)
- 👍 Remembers preferences

**Cons**

- 🐛 App frequently doesn't work
- 🐛 Orders are often incomplete
- 🐛 Missing refunds
- 🐛 No credit card save option
- 🐛 Difficult restaurant selection
- 🐛 No way to specify order time
- 🐛 Glitches with tip function
- 🐛 No walk-up option
- 🐛 Favorites not saved
- 🐛 No Apple Pay support
- 🐛 No Login with Apple/Google
- 🐛 Special request character limit too short
- 🐛 Outdated UI/UX
- 🐛 Payment processing errors
- 🐛 Gift cards not recognized
- 🐛 High fees (uses DoorDash backend)
- 🐛 No guest checkout
- 🐛 Can't edit cart items
- 🐛 CC scanner not working
- 🐛 Limited salad options
- 🐛 App freezes constantly
- 🐛 Inconsistent menu availability

**Commonly reported bugs**

- App does not work over half the time
- Missing food items in orders
- Refunds not being processed
- Cannot enter credit card info
- Cannot select order time
- Tip function glitches
- Order not arriving at restaurant after payment
- App doesn't remember favorite location
- App doesn't work with VPN
- Internal error loading credit card form
- App update broke functionality
- Special instructions character limit is 20
- App shows wrong opening times
- Cannot sign in through Gmail
- Lost account info/order history
- Payment processing errors
- App shows 'Oops' message with error code
- App never able to process payment
- App is twitchy, requires force close
- Cannot pick address, auto-populates incorrectly
- Only one restaurant shows up
- Menu options frozen or incomplete
- App doesn't allow ordering for a set time
- App doesn't recognize valid payment cards
- App doesn't support Sign In with Apple
- App won't remember login credentials
- App doesn't feel like a native iOS app
- CC scanner doesn't work
- Restaurant selection is confusing (swipe right)
- App doesn't list all restaurants
- App freezes constantly

**Most requested features**

- Allow ordering ahead for a specific time
- Add side of bread as a menu option
- Enable adding a tip with Apple Pay
- Increase character limit for special instructions
- Add support for Apple Pay
- Add support for Login with Apple/Google
- Allow saving multiple credit cards
- Improve restaurant selection UI
- Add dark mode
- Allow reordering with one tap
- Add option to order as guest
- Allow editing/deleting items in cart
- Add quick link to call restaurant
- Provide more payment options (Apple Pay, PayPal)
- Allow substitution of sides
- Make salad options more customizable
- Fix gift card recognition
- Improve input form validation feedback
- Add accessible seating options (restaurant level, but mentioned in app review context)

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/great-american-restaurants/id1485927143/reviews.md

### 1/5 — Apple Pay won’t work

*2026-08-10, version 4.5*

I’m starving. It’s lunchtime. Restaurant will not accept a phone order. Got the app. Have been working on it & reloading app 3 times & it won’t work. Too many other nearby restaurants to have to deal with this nonsense. I’ll take my business elsewhere

### 2/5 — App Crashes Every Week!!

*2026-05-14, version 4.5*

Getting pretty sick and tired of this App crashing EVERY WEEK. My $80+ I drop there every week is about to start going somewhere else… FIX IT!!

### 1/5 — Great food & staff! Horrible app!

*2026-03-27, version 4.5*

The food is absolutely amazing and the team is always wonderful. The app does not work over half of the time. I end up eating there less because I am not able to order ahead online. Sure wish it worked every time!

### 2/5 — My food order missing.

*2024-09-24, version 4.4*

Oder food to go . Second time that this has happen . Food always missing my order never complete And I call they said will be refunded never got my refund back . Please check your order before you go order wise money /time lose .

### 1/5 — Amateur app

*2024-09-15, version 4.4*

No way to enter credit card info for future use, not for immediate order.

No way to specify which restaurant, must specify location near the one intended. Seriously? There's no pull-down list of choices?

Didn't the app developer ever USE a restaurant app, so know what features are needed, what makes a good user interface?

### 4/5 — Great Food, but...

*2024-02-19*

No Accessible Seating in any of the dozen or so GARs. Ambiance A+ plus award-caliber chefs, so asking that Corporate modify half a dozen tables each restaurant and mark ♿️. Also make all doors wider because Mom in her wheelchair couldn't enter for Family event. Favorite menu Coastal Flats. By all means come to enjoy "the Hemingway" Mojito, Yucatan Shrimp, Chop Salad, Filtered Water and Key Lime Pie. Best tromp l'oile art wall mural Patsy's!

### 1/5 — Pain to use

*2023-09-11, version 4.3*

Will not allow you to select time. Therefore useless.

### 2/5 — Glitch with Tips

*2022-12-31, version 4.2*

When placing an order, there is two ways the tip function glitches:
1st - When checking out it shows total and then the tip selection window flashes up but it’s grayed out and shows for half a second. 
2nd - if a user forgets to enter the vehicle make/model/color, there is an error and it flips back to the checkout page but TIP is already included in total and there is no way to remove or modify tip total. Very annoying to give a $20 tip to walk my food 15 feet to my car. Even more annoying when I do curbside and have to go inside and pick up because nobody comes out.

Love the food though

### 1/5 — Awful App

*2022-12-31, version 4.2*

1 Doesn’t have option to walk up. ???
2 Doesn’t keep my “favorite” location.  I have to select every time.  
Those are the top two.  The app before this was more user friendly.

### 3/5 — Only ASAP?

*2022-12-06, version 4.2*

This app mostly works well. I wish there were actually options for ordering ahead of when you need food. ASAP is currently the only option and that is quite frustrating.

## Frequently asked questions about Great American Restaurants

### What can I do with the Great American Restaurants app?

The app allows you to conveniently order your favorite meals for pickup, curbside, or delivery. You can also find all Great American Restaurants locations and manage payments, including using GAR Gift Cards.

### How do I pay for my order?

The app supports various payment methods, including all standard payment options. Additionally, you can use your Great American Restaurants Gift Cards directly through the app for a seamless payment experience.

### Can I find a restaurant near me?

Yes, the app features a restaurant locator that allows you to find all Great American Restaurants locations. This makes it easy to discover where to enjoy their fresh, scratch-made food.

### Is the app free to download?

Yes, the app is free to download and use. While the app itself is free, you will be making purchases for food and drinks when you order through it.

## Version history (last 5 releases)

### 4.5 — 2025-04-16

Updates to improve user experience

### 4.4 — 2024-06-21

Updates and improvements for app performance.

### 4.3 — 2023-02-28

Update to address minor bug and improve user experience

### 4.2 — 2022-05-17

Enabled a new payment system

### 4.1 — 2022-02-04

Updated privacy policy.

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## More apps by Great American Restaurants, Inc

- [Best Buns](https://appshunter.io/ios/app/best-buns/id6475881220)
- [Stupid Good BBQ](https://appshunter.io/ios/app/stupid-good-bbq/id6720763833)

All apps by Great American Restaurants, Inc: https://appshunter.io/developer/1485927142

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*