# Great Clips Online Check-in — user reviews

> 1,236 indexed App Store user reviews of Great Clips Online Check by Great Clips, rated 4.90/5 from 683,920 ratings.

- Source: https://appshunter.io/ios/app/great-clips-online-check-in/id414012602/reviews
- App overview in markdown: https://appshunter.io/ios/app/great-clips-online-check-in/id414012602.md
- Rating breakdown: 5★ 602,453 · 4★ 68,060 · 3★ 8,977 · 2★ 1,448 · 1★ 2,982

## What do users think of Great Clips Online Check?

Overall sentiment: neutral

**Pros**

- 👍 Convenient check-in process
- 🚀 Quick haircuts
- 💡 Haircut reminder feature
- 👍 Friendly and professional staff
- 💡 Ability to view stylist history

**Cons**

- 🐛 Inaccurate wait time estimates
- 🐛 Inconsistent check-in process across devices
- 🐛 App issues like crashes and bugs
- 💡 Lack of ability to select preferred stylist
- 💡 No digital coupons or rewards system

**Commonly reported bugs**

- Login/sign-up issues
- Reminder feature not working
- Inconsistent check-in process

**Most requested features**

- Ability to view stylist profiles and experience
- Option to upload photos for desired haircut
- Integrated payment and loyalty system
- Improved notification system for check-in status

## Newest reviews (18 of 1,236)

### 5/5 — Love it

*2026-08-23, version 6.87.0*

Love the fact that I can log into the app and then start to the shop when I receive an alert…instead of sitting around waiting in the shop all day.

### 5/5 — Nice

*2026-08-22, version 6.87.0*

Easy to use

### 2/5 — Stylist worst I ever had

*2026-08-22, version 6.87.0*

Stylist should not be doing men’s haircut.  Did not style as requested.

### 5/5 — Love the convenience

*2026-08-21, version 6.87.0*

Nothing better than knowing when you can get your hair cut. Tue app makes it so easy to sign in and know how long is the wait. Doctors offices should have an app like this

### 5/5 — Love it.

*2026-08-21, version 6.87.0*

I love knowing I will be served when I arrive. Th as no you.

### 5/5 — Great app!

*2026-08-21, version 6.87.0*

Super easy to check in. Love that it gives you the wait times.

### 5/5 — I don’t understand why someone would not use this app!

*2026-08-20, version 6.87.0*

App is very well designed and works flawlessly. It’s fun to sit in the lobby and watch people walk in without using the app. Makes me smile. ;-)

### 5/5 — Best service around

*2026-08-20, version 6.87.0*

Great people and great service. They always get me together looking good.

### 3/5 — Why not have coupons in the app?

*2026-08-19, version 6.87.0*

As the title suggests why not have coupons tied to this app? I mean sure I can see my place in line but having coupons attached to the app would make so much more sense otherwise well you get my drift

### 5/5 — Great Team, excellent haircuts

*2026-08-19, version 6.87.0*

Professional, customer oriented, artistic,  creative Team, providing excellent services.

### 5/5 — Love the app

*2026-08-19, version 6.87.0*

I love the app, makes it easy to see how much time before I can get my haircut, and adding my name to the list without going to the store, is priceless!!

### 4/5 — Great app

*2026-08-18, version 6.87.0*

The app has made getting a hair cut so convenient, I only wish you could put haircut discounts in the app.
Otherwise, I always have to look for a coupon

### 5/5 — Awesome

*2026-08-18, version 6.87.0*

Great haircut for reasonable price

### 5/5 — Easy to schedule

*2026-08-17, version 6.87.0*

Easy to use and schedule app

### 5/5 — Great place!

*2026-08-17, version 6.87.0*

Been getting my haircut here for 5 years now. They’re always super nice and very friendly. Wish they’d bring back the first responder discount

### 4/5 — Best

*2026-08-16, version 6.87.0*

Very friendly I love this place. It’s a great place to catch up with gossip do great haircuts and I recommend this place highly

### 5/5 — Choose your stylist

*2026-08-16, version 6.87.0*

I wish I were able to see who is available and could select which stylist I would like to cut my hair. It makes me uncomfortable to have to ask for a specific person when I’m there in the lobby. I would much rather be able to do it on my phone aside from that five stars

### 5/5 — Hair cut

*2026-08-16, version 6.87.0*

I take my kids frequently they’re always taken right in and treated great.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not a good barber

*2026-08-19, version 6.87.0*

She changed my hairline completely, and was rushing to get me off the chair right after the haircut,

### 1/5 — Doesn’t work on iPhone 8

*2026-08-17, version 6.87.0*

App no longer works on older phones. Goodbye Great Clips

### 1/5 — Wait list is BS

*2026-08-11, version 6.87.0*

On the wait list because of time and people are still being moved ahead of me while I am right there waiting!  Don’t advertise what you can’t support!!!

### 1/5 — Bug in Dynamic Island notifications

*2026-08-10, version 6.87.0*

Dynamic Island notification stays on. No option to close it

### 1/5 — Political company

*2026-08-07, version 6.87.0*

I’ll be taking my haircut business elsewhere after finding out that this company donates heavily to right wing politicians.

### 1/5 — Some good some not

*2026-07-22, version 6.87.0*

I keep getting stuck with the same long ponytail gray haired stylist and I spend more time fixing it at home afterwards than he does cutting my hair. He’s always in a hurry and has no passion for quality of work. If it was a cheap haircut like they used to be, probably wouldn’t mind. But their prices now are just as high as everyone else. Time to find a real shop now.

### 1/5 — Place in line

*2026-07-15, version 6.86.0*

Why would my name fall off the list if there are still 2 people ahead of me in line? Sorry I don’t sit in the salon for 30min waiting for my spot when people ahead of me can show up in those 30min… also would be nice to know who is working. I only let 1 person cut my hair.

### 1/5 — Why

*2026-06-20, version 6.81.0*

I’ve been using this app for years. It was simple and easy. My one complaint was that I wished they would put coupon codes in the app. With this newest version, I can no longer use the app. It tells me it must have a newer version of iOS to run, but my old phone is running the highest version it can. So I just can’t use the app anymore I guess. To be clear, this is an app whose sole function is to show the locations of Great Clips, and let you check in to get a haircut. And they need the latest version of iOS. Please make that make sense. Whoever thought it was good to ask people to spend hundreds of dollars for a newer phone just so they could check in for a haircut is insane. I wonder if their competitors’ apps still work on my phone.

### 1/5 — What a waste of time

*2026-06-17, version 6.84.0*

The store tells me they don’t care about online check in. If you walk in they will add you in front of anyone in the waitlist. DO NOT USE IT. GO ELSEWHERE.

### 1/5 — Why in the world was this offered to iPadOS 17 device?

*2026-06-13, version 6.75.0*

iPad Pro stuck on iPadOS 17 and updated this app that won’t run. Utterly idiotic and unprofessional to offer an an app version upgrade on a device that can’t run it. That should have been a filter setting and not offered.

## Most praised reviews (10 highest-rated)

### 5/5 — Title

*2026-08-29, version 6.87.0*

Booking haircuts is fine but can you also make dinner, feed pets, etc? That would get you a gold star

### 5/5 — Useful

*2026-08-28, version 6.87.0*

Useful app easy to use. Do wish there was a way to choose stylists because I do have favorites.

### 5/5 — Awesome service

*2026-08-27, version 6.87.0*

These ladies actually listen to how I want my haircut as opposed to just going about their own way.

### 5/5 — Hair cut.

*2026-08-27, version 6.87.0*

So far so good. Haircuts have been great.

### 5/5 — Very good for people on the run

*2026-08-26, version 6.87.0*

This app is great for when you need a haircut on the way to somewhere on the way home from work or even on the way to work

### 5/5 — Stylist worst I ever had

*2026-08-26, version 6.87.0*

Stylist should not be doing men’s haircut.  Did not style as requested.

The Stylist reviewed the sheet that details previous visits.  We discussed it and a talked about length of hair on sides, top etc.  I told her what I requested as far as hair length’s.  After she finished she did not block the back, sides were shortened pretty well but I requested it be off the ears tapered some.  When I got home, the hair was not trimmed around the ears, I have a surgical scar on top of head I asked that the hair remain a little longer there, this did not happen.  

I have used this Salon for years and always had good results, but this stylist just did not seem to know her job on my cut.  Just cut as she seemed ok with but this missed the mark.

I am not asking for anything just letting you know this stylist just was in a hurry and perhaps not as well trained as the others I have had.

### 5/5 — Easy to Check in

*2026-08-26, version 6.87.0*

The App is very easy to check yourself in with.

### 5/5 — GREAT CLIPS with CHI CHI Stylist!

*2026-08-25, version 6.87.0*

Chi Chi did my hair today. I showed her a pic of my hair when I was younger & she did a great short cut on my hair today! 
satisfied Customer!

### 5/5 — Neighbor hair cutting

*2026-08-24, version 6.87.0*

Best service plenty parking available Staff is very nice and accommodating Thanks

### 5/5 — Great app

*2026-08-23, version 6.87.0*

It’s wonderful to make an appointment on line.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
