# Great Lakes Mobile

> Mobile application for managing student loans, payments, and account details. (iPhone/iPad app by Great Lakes Educational Loan Services.)

- Source: https://appshunter.io/ios/app/great-lakes-mobile/id435133002 (this page in markdown: same URL + `.md`)
- Developer: [Great Lakes Educational Loan Services](https://appshunter.io/developer/435133005)
- Category: Finance, Education
- Price: Free
- Rating: 2.66/5 from 177 App Store ratings · 50 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 12 MB
- Languages: English
- Released: 2011-06-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/great-lakes-mobile/id435133002/reviews.md

## What is Great Lakes Mobile?

*** Manage Your Loans Your Way ***

Manage your loans no matter where you are. Your information is secure with our identity confirmation process and robust encryption technology.

- Make or schedule student loan payments of any amount
- View account details like your balance, interest, lender, status, and payment history
- Receive payment reminders and confirmations
- Use an existing payment account or create and store a new one
- Allocate any excess payment amounts to a specific loan or loans in an account
- Send your proof of income documents for income-driven repayment plan requests

You can sign up for Great Lakes account access in app if you need to; no need to visit our website to get started managing your loans with us.

*** Tell Us What You Think ***

How can we improve your mobile experience? Rate our app, or send feedback to mobile@glhec.org.

## Key features

- Make or schedule loan payments
- View account balance and history
- Receive payment reminders
- Store payment accounts
- Allocate excess payments
- Submit proof of income

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/great-lakes-mobile/id435133002/reviews.md

### 1/5 — Idiots

*2022-12-31, version 4.22*

This review is of the employees and not the app. The employees of this company do not adhere to their own policies, they repeat their policies over and over and over yet refuse to listen to a customer. In one word unprofessional, in one word idiot, in one word hostile, in one word discrimination, in one word failures, they discriminate and instigate trouble and abuse of the customer. And after this bad review they will quote their policies that they don’t follow. It’s not surprising to discover discrimination by the employees. They can’t stop bullying, they can’t stop harassment, they can’t stop being a pejorative person.

### 2/5 — Not very functional

*2022-12-13, version 4.22*

This app is only good at making single payments. You cannot change your autopay you cannot change the access forms you cannot speak to anyone with questions. Not very helpful.

### 2/5 — Bare Minimum

*2022-11-23, version 4.22*

The app is functional in that they can collect your payments for student loans and upload documents.  However, it acts as more of a quick portal for payments, but doesn’t expand into many other options.  Even payments, if paying more than is owed, the user is unable to delineate what principals should be addressed with the additional payment.  It is clear through the limited interface, lack of additional information, and overall scarce options that as a service borrower their ultimate priority is money, not the student.

### 5/5 — Very functional

*2022-11-08, version 4.22*

This is a solid app. Very functional and everything is really organized and easy to use. My only suggestion would be modernizing the design or the look of the icons and color scheme. But other than that it’s much better than nelnets app.

### 2/5 — Something’s Missing

*2022-09-30, version 4.22*

App is simple and easy to use but lacks convenient features such as updating name or address changes.

### 1/5 — Doesn’t work

*2022-08-24, version 4.21*

Boy, y’all really want this money, don’t ya?  How about you come get it if you’re not gonna spend a few hundred to get your [cr]app working.  I know you can afford it.

### 1/5 — Useless.

*2022-07-23, version 4.21*

This horrible app has not remembered any of my credentials over the past 7 years. I have hated this app mostly because it’s a reminder of the money I waste on “repaying” my loans but not once can I just log in. I hate it.

### 1/5 — Would give more stars but

*2022-07-09, version 4.21*

Drop my student loans for 5 stars

### 1/5 — Server issues

*2022-04-04, version 4.21*

For the past year it will not allow me to sign in. It always says it is unable to connect to server.

### 1/5 — Server issues

*2022-03-21, version 4.21*

The app can never connect to the server. I only use it to make payments and it works maybe 20% of the time.

## Frequently asked questions about Great Lakes Mobile

### What can I do with this app?

This app allows you to manage your student loans from your mobile device. You can make or schedule payments of any amount, view detailed account information such as your balance, interest, lender, and payment history. It also provides payment reminders and confirmations.

### Is my financial information secure?

Yes, your information is secured through an identity confirmation process and robust encryption technology. The app is designed to protect your sensitive financial data while you manage your loans.

### How do I sign up?

You can sign up for account access directly within the app, eliminating the need to visit the website. This allows you to start managing your loans immediately upon downloading the application.

### Can I use this app for income-driven repayment plans?

Yes, the app supports income-driven repayment plans. You can send your proof of income documents through the app to facilitate requests for these plans.

### Is there a cost to use this app?

The provided information indicates that the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

## Version history (last 1 release)

### 4.23 — 2023-01-19

Updated to now show up to 4 years of payment history.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*