# Great Plains Bank — user reviews > 61 indexed App Store user reviews of Great Plains Bank by Great Plains National Bank, rated 4.60/5 from 843 ratings. - Source: https://appshunter.io/ios/app/great-plains-bank/id1245325626/reviews - App overview in markdown: https://appshunter.io/ios/app/great-plains-bank/id1245325626.md - Rating breakdown: 5★ 680 · 4★ 74 · 3★ 26 · 2★ 12 · 1★ 51 ## What do users think of Great Plains Bank? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 🔒 Strong security with facial recognition - ⚡ Convenient mobile banking features - 💳 Comprehensive banking actions available - 👥 Excellent customer service and staff - 📱 Mobile deposit functionality - ✅ Reliable and accurate transactions **Cons** - 🐛 Frequent forced re-authentication despite Face ID enabled - 🐛 App constantly logs users out - 🐛 Password not saved despite 'remember me' setting - 😤 Recent UI update made app less user-friendly - 😤 More steps required for simple transactions - ⚠️ Excessive security prompts and fraud warnings - 🔐 Overly complicated authentication process - ❌ Limited transaction types available - 📊 Account display order changed unfavorably **Commonly reported bugs** - Face ID login fails intermittently - App crashes on login and forces logout - Password manager input rejected despite manual entry working - App requires update notification but no update available - Frequent app crashes and error messages - Face ID settings reset after multiple logins - iPad account view layout broken after update - App unresponsive for extended periods **Most requested features** - Restore quick glance feature with code-only login - Improve Face ID persistence across sessions - Reduce authentication steps for transfers - Restore previous app UI and layout - Add Zelle functionality - Support password manager integration - Simplify login process ## Newest reviews (16 of 61) ### 2/5 — Text *2026-08-14, version 6.0.0.17721* I hate the fact I have to wait for a text to be able to check my account. Some times in a Place with bad reception and it sucks having to wait for for text ### 4/5 — Easy to use app *2026-01-09, version 6.0.0.12223* Great app and people to work with ### 4/5 — Great banking app *2026-01-06* Gives you access to all the needed actions you could use for a bank. The only problem is you have to log in all the time with the password even when you have the FaceID enabled. It seems to happen most often when your in the line at checkout but other than that it’s a good app ### 4/5 — Good app *2025-11-23* Has some issues, but I like the convenience it offers ### 3/5 — Disappointed *2025-11-23* This app only works when it wants too. There have been many times where I was out trying to pay for something but couldn’t because the app wouldn’t let me log in to transfer money!! Let’s fix the app problems or maybe i should go bank with another facility. ### 5/5 — Easy *2025-10-27, version 6.0.0.11226* Love how easy it is to use! ### 5/5 — Survey *2025-10-24, version 6.0.0.11226* Great bank ### 5/5 — What’s not to love? *2025-10-06* Really helpful app and staff. So much better than my other banking experiences. ### 5/5 — Great bank *2025-09-17* I worked in the banking industry for 45 years. I witnessed a lot of changes such as charging fees and lack of personal service. But Great Plains has great customer service . It is so refreshing to walk in and be greeted, recognized all the while feeling myself and my money are in good hands ### 5/5 — Easy to use! *2025-09-05, version 6.0.0.9653* Great app ### 5/5 — Zelle *2025-08-16, version 6.0.0.8185* Is Zelle not available anymore? ### 3/5 — New look *2025-08-15* I’m not a fan of the new look. It’s a step backwards from what we had before. There are more steps to do a simple transfer from one account to another. My savings account is above my checking which is the reverse of what I’m used to seeing first. No bugs though. ### 2/5 — Not up to parr *2025-08-14, version 6.0.0.8185* The app forgets my info constantly. Very limited on types of transactions. ### 5/5 — Awesome App & Bank *2025-08-14, version 6.0.0.8185* Could not be happier than with Great Plains Bank!! ### 3/5 — Login *2025-08-13, version 6.0.0.8185* Face login does not work at times ### 5/5 — Easy to use *2025-08-12* It is easy to use, reliable and has a professional look. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sam Jackson *2026-06-26, version 6.0.0.16924* Go back to the original app this one is terrible ### 1/5 — Worst ever! *2025-08-21, version 6.0.0.9226* The most unuser friendly app and bank! ### 1/5 — Needs work *2025-08-18, version 6.0.0.8185* I set my app up to remember me with Face ID. Seems like every week I have to set it up again. This is the only app that constantly makes me enter my information that’s already been saved. ### 1/5 — Disappointed *2025-08-01, version 6.0.0.8185* I love the bank. I do not like the app. Use to have a quick glance that only required a code but evidently they’ve done away with it. Makes the app a hassle. ### 1/5 — Last update was bad *2025-07-01* Instead of making it easier to use, the update made things worse need to go back There was no need to make changes of how you view accounts on iPad but you did😡 ### 1/5 — The new update is horrible *2025-06-02* Like the title says the newly updated app is horrible. It’s is not user friendly at all compared to the previous. For example, with transferring money we now have two extra steps. The previous app was very user friendly. ### 1/5 — Sam Jackson *2025-05-27, version 6.0.0.5686* Go back to the original app this one is terrible ### 1/5 — Bank App *2025-05-19, version 6.0.0.5686* O Not Good. Lately I have to put in my username and password every time! ### 1/5 — Annoying *2025-05-13, version 6.0.0.5686* 14 factor authentication plus so many extra and unnecessary steps required to do anything makes this app truly annoying and the bad outweigh the good. ### 1/5 — Not user friendly *2025-05-10, version 6.0.0.5686* The worst banking app I have ever used ## Most praised reviews (10 highest-rated) ### 5/5 — What’s not to love? *2026-08-05* Really helpful app and staff. So much better than my other banking experiences. ### 5/5 — Easy as pie *2026-07-08* Best improvement of a banking app ever! Much easier and more secure than before. ### 5/5 — Bank App *2026-06-29, version 6.0.0.16924* It’s great. Easy to use. ### 5/5 — Banking *2026-06-26* Always friendly no matter which bank I go to. Great Plains works to make your life better. ### 5/5 — Business owner *2026-06-25* Most amazing people! Always helpful , always kind , and very knowledgeable. ### 5/5 — Love *2026-05-12, version 6.0.0.15382* Love the people at this bank. They are so helpful and patient. ### 5/5 — Great Plains Bank, more like Great Service Bank *2026-04-27* The app is very easily accessible, easy to navigate, and I have had no problems whatsoever. Love the bank that provides such services as well. Don’t know what I would do without GPB ### 5/5 — Bank app *2026-03-04, version 6.0.0.12989* I love this app. ### 5/5 — Review *2026-01-16* Love the app but after having seen the fraud warning too many times, I don’t need it anymore please ### 5/5 — Great Banking App *2025-12-05* Very easy to use and track your checking & savings account! Very good facial recognition 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*