# Great Southern Mobile — user reviews > 102 indexed App Store user reviews of Great Southern Mobile by Great Southern Bank, rated 4.80/5 from 8,314 ratings. - Source: https://appshunter.io/ios/app/great-southern-mobile/id6468711653/reviews - App overview in markdown: https://appshunter.io/ios/app/great-southern-mobile/id6468711653.md - Rating breakdown: 5★ 7,480 · 4★ 505 · 3★ 136 · 2★ 45 · 1★ 148 ## What do users think of Great Southern Mobile? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Easy and efficient app - 🔒 Robust security and fraud protection - 💡 Customizable account display options - 👍 Organized and intuitive layout **Cons** - 🐛 Inconsistent account balance display - 🔒 Lack of card freeze/lock feature - 🐛 Delayed transaction notifications - 🔒 Inconvenient transfer locking times - 👎 Removal of useful features (e.g., debit card on/off, balance notifications) **Commonly reported bugs** - Frequent app errors and crashes - Inconsistent account balance display - Delayed transaction postings - Login/session timeout issues - Missing accounts in the new app **Most requested features** - Restore debit card on/off feature - Bring back morning balance notification texts - Add option to dispute/report unauthorized transactions - Improve transaction details in notifications - Allow adding payees within the app ## Newest reviews (12 of 102) ### 2/5 — Not Great *2026-06-24, version 3.35.0* GSB got rid of the feature where you can have your debit card locked at all times to where it only unlocks if you enter a password to manually unlock. This was a great safety feature that gave me peace of mind after my wallet was stolen. That is gone. And I might be as well to somewhere else who can give me more safety ### 4/5 — Update Broke App *2026-06-22, version 3.35.0* It’s OK ### 4/5 — Great App NEED MFA *2026-06-04, version 3.34.1* Smooth, easy to navigate great app, but they need MFA added to it. ### 2/5 — Can’t update app 😩 *2026-06-01, version 3.28.0* Keeps taking me to the app in the App Store then open is the only option. It takes me back to a notification of needing to update the app. It goes in circles with no where to click on to update. ### 2/5 — 1-800 nothing *2026-02-27, version 3.30.2* I’m usually really happy with this bank but im getting a notification telling me to make sure to check for fraud, recently there’s been text messages sent out not by great southern but clam to be. I’m the app they tell you to talk to an 800 number. This number I could speak to no one and only brought me to a local number that also had the exact same phone set up with no people. How am I supposed to talk to anybody online about this going on if I can’t contact anyone at all through the numbers you provide. ### 5/5 — Great app. Great Bank. *2026-02-02, version 3.30.2* Great App. Great Bank. Nice customer service people. ### 2/5 — Can’t pay bills *2025-12-26, version 3.30.0* Called numerous times and it still doesn’t work ### 5/5 — Alex *2025-12-19, version 3.30.0* Helpful reliable useful ### 3/5 — Update needed *2025-12-12, version 3.30.0* Need to get a total when paying bills ### 5/5 — Thanks for the Mobile App *2025-11-18, version 3.29.0* The app is wonderful just don’t get rid of the people at the local branches. ### 4/5 — Good, not best. *2025-11-17, version 3.29.0* The app is great. The only reason I have it 3 stars is because I do not believe there is a way to shut cards off from the app. I used to bank with Wells Fargo and recently switched over to GSB. The option on the WF app to shut cards off instantly came in handy. I wish they would add this feature to the GSB app. ### 5/5 — Great service *2025-11-15, version 3.29.0* Love the app! Been with Great Southern for years. Friendly and helpful!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Neosho is a joke *2026-09-02, version 3.37.0* Horrible customer service. Doesn't take care of my needs. ### 1/5 — Steph *2026-06-05, version 3.28.0* Well now that the update happened can’t get into online banking anymore., really only going let IOS 18 and up to get updates… seriously angry ### 1/5 — Not working anymore *2026-06-04, version 3.28.0* In app it says it needs to update, I come here then then it just says open with no update and I can’t access my account ### 1/5 — Not working *2026-06-02, version 3.34.1* App doesn’t work since updating ### 1/5 — Slow bill pay/2 separate cards for checking and saving to withdraw $ *2026-05-26, version 3.34.1* Came from a busy city in Colorado and I am disappointed this bank has such a delay in bill pay. It takes 1-2 days to transfer money to my kids or husband! Really not up to date. Then After moving all my money into this bank i found out i need 2 separate atm cards one for checking one for savings. Yikes I am going back in time! ### 1/5 — Can’t even use the app since I don’t have iOS 18 *2026-04-21, version 3.17.0* Been banking with them for years just to make it to where I can’t even check my bank account from my phone absolutely ridiculous ### 1/5 — Worthless at night! *2025-12-11, version 3.29.0* I’m ready to switch banks! If it’s after 8-9:00 PM, don’t even try to use the app! Apparently, if it’s nighttime great southern doesn’t want you to spend money! ### 1/5 — App stopped working *2025-11-06, version 3.17.0* App just randomly stops working which means I can’t check on any of my accounts unless i physically go to a location. It’s a very inconvenient way to do banking. Other banks offer apps that work. Why can’t Great Southern. ### 1/5 — App is trash mobile banking terrible *2025-07-22, version 3.23.1* Constantly buffering or loading wheel when trying to view balance . It’s been like this forever . Constantly having the maintenance updates and never fixes the buffering and loading wheel ### 1/5 — Bugs *2025-07-21, version 3.23.1* Latest update not showing current transactions. Error message saying try again later. ## Most praised reviews (10 highest-rated) ### 5/5 — EASY DEPOSIT *2026-09-03, version 3.37.0* It certainly beats going out in extreme heat! I’ll just chill at home with an icy cold beverage! ### 5/5 — Great Service *2026-08-27, version 3.37.0* I’ve found the GSB App very easy and almost mistake proof! ### 5/5 — I love Great Southern Bank *2026-08-12, version 3.36.0* The deposit feature is awesome and the people that work at Stockton Mo bank are the kindest people ever they deserve a raise for sure ( just sayin ) ### 5/5 — Customer service *2026-07-25, version 3.36.0* I enjoy friendliness and the customer service I get from present employees. I hate that you had to close local branch in my area. ### 5/5 — Great service *2026-07-13, version 3.35.0* They are always very kind and supportive. I appreciate their services! ### 5/5 — Great Southern Has Been Amazing! *2026-07-12, version 3.35.0* I’ve used Great Southern for 16 years and have fallen in love with the experience! ### 5/5 — Super fast deposits! *2026-06-29, version 3.35.0* I love the ease that you can deposit a check- in less than a minute! ### 5/5 — Easy *2026-06-25, version 3.35.0* So easy to transfer money, easy online banking. 100% recommend ### 5/5 — Great Southern Bank app *2026-06-07, version 3.34.1* This is one awesome app that I really enjoy using over and over and over. When they give it the upgrade, it’s always for the better. Everyone that banks here should try this out. ### 5/5 — Thx *2026-06-04, version 3.34.1* Yes thx For the thought And care y’all Put in on reviewing my account options. ERIC HOYT🤑 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*