# Great White Cafe — user reviews > 31 indexed App Store user reviews of Great White Cafe by Lunchbox Technologies Inc., rated 4.90/5 from 2,491 ratings. - Source: https://appshunter.io/ios/app/great-white-cafe/id1530088304/reviews - App overview in markdown: https://appshunter.io/ios/app/great-white-cafe/id1530088304.md - Rating breakdown: 5★ 2,354 · 4★ 57 · 3★ 16 · 2★ 11 · 1★ 53 ## What do users think of Great White Cafe? Overall sentiment: negative **Pros** - 🍽️ Consistently great food - 👍 Friendly and helpful staff - 🤝 Supports the restaurant directly **Cons** - 🐛 Buggy and glitchy app - 🤔 Confusing or misleading UI - 🔒 Security and login issues - 📞 Lack of customer support **Commonly reported bugs** - Delivery option not working - Order button not clickable - Persistent login problems - Incorrect address detection **Most requested features** - Improve app stability and reliability - Add customer support and communication channels - Streamline the ordering and payment process ## Newest reviews (10 of 31) ### 2/5 — Food with a side of isms *2025-10-16, version 25.5.2* The salmon curry bowl is fire, but then I found out the food comes with a side of racism :( nobody ordered that. ### 3/5 — No technical support on app *2025-01-19* Needs a customer services link on app to solve annoying login issues and technical glitches. ### 5/5 — Amazing food! *2022-01-15, version 1.3.4* BEST. SALMON. PIZZA. EVER. ### 1/5 — Never got the food or refund *2021-11-10, version 1.3.3* No one picks up the phone at the restaurant or emails back ### 1/5 — Long Wait *2021-10-13, version 1.3.2* It took 3 months for my free breakfast burrito email after I signed up on the app. Let’s hope my burrito is still warm. ### 5/5 — Jen *2021-05-04, version 1.2.8* Love this place❤️ ### 5/5 — Best in Venice!!! *2021-03-07* The xoxo caesar salad is the best anywhere. Non traditional and deliciousness. The pizza is wood fired with a light and crispy sourdough crust that has a slight chew on the edges. Orange wine is delicious and service is excellent. ### 1/5 — Worst App Ever. *2021-03-06* This app was so bad I deleted it and will never go back to this restaurant. Their website screams DOWNLOAD THE NEW APP! I do. What does the app say when I open it? DOWNLOAD THE NEW APP! I try to order carry out from GW Rotisseria. I hit the order now button. It has the menu for the Rotisseria, but it is set for delivery. I click the button for pick up and the app switches me to another GW restaurant that sells pizza and wine. All I wanted was rotisserie chicken from a local small. Thanks GW, I’ll go to Costco instead. ### 5/5 — Great food and order experience *2020-12-30* Can’t say enough good things about the food and staff. Very easy to use and everything was right on time. Will def be back. ### 5/5 — Amazing app! *2020-12-02, version 1.1.6* I’m already the biggest fab of Great White and this app has made the ordering experience so much better. It’s so intuitive and feels good to support the restaurant directly! ## Most critical reviews (10 lowest-rated) ### 1/5 — App sucks *2026-08-05, version 26.0.6* The app is slow ### 1/5 — The worst app *2026-03-11* The app was very bad but now stopped even working. Since they use DoorDash delivery why not to use their platform? Great food but this app is just a nightmare. People who manage it need to be fired immediately. ### 1/5 — Barely functional *2025-10-15* The delivery option doesn’t work, you have to select Pickup Order then on the next page change it back to Delivery. If you go delivery, the order now button isn’t clickable. ### 1/5 — Sneaky sneaky *2025-10-11, version 25.5.2* App is laggy and default 20% tip can be easily missed ### 1/5 — Worst app experience *2025-10-10* I tried to order then it said I had an account, but wouldn’t let me reset password. Then asked for phone verification while Apple wallet box dialog wouldn’t close. I spent 20 minutes trying to order before giving up and going elsewhere. Lunchbox apps are infuriating. Either let me login my phone if it’s your primary key or let me greet chexkout ### 1/5 — Frustrating glitch *2025-08-19* I cannot sign in with my original account it’s very frustrating every time I enter my phone number it says there is already another account with that name and won’t let me in . ### 1/5 — Tip *2025-01-22* Well this is poorly setup for the tip payment. When you click Apple Pay it doesn’t show that down below your order they auto put in 20% for takeout! ### 1/5 — Horrible. *2024-10-08, version 1.3.7* Next question. ### 1/5 — Messaging *2024-08-09* You should be able to contact after something is ordered. Nobody answers phone and there is no way to contact ### 1/5 — Your app is buggy *2022-06-30* I’d say it works about 10% of the time. Most recently it insisted that my address was not accurate, even though you have delivered here before and my address came up via your automatic search. Logging in is also a consistent problem. I don’t understand why you believe a restaurant needs its own app. Clearly this is not a core competence of your company. ## Most praised reviews (10 highest-rated) ### 5/5 — The best!! *2025-02-05* GW is by far my favorite restaurant in LA. The food is consistently fantastic, solid quality, and the staff are always friendly and helpful. ### 5/5 — Best restaurant ever *2024-11-21* Consistent dishes on every order ### 5/5 — Great food. *2024-05-12* The food at Great white larchmont restaurant is consistently excellent. Both the food and service remain consistent. ### 5/5 — Love it *2023-12-09* Being able to use the app and get rewards is easy and amazing ### 5/5 — Amazing app! *2023-12-03* I’m already the biggest fan of Great White and this app has made the ordering experience so much better. It’s so intuitive and feels good to support the restaurant directly! ### 5/5 — Great white *2023-10-21* The freshest best - staff is top notch- incredible ambience - menu is great- shaken iced latte is a dream - the best app ever too ### 5/5 — Bevvie Director *2023-02-18, version 1.3.7* Andy is an absolute legend. ### 5/5 — Breakfast burrito *2022-10-21* When I’m hung over, and I often am.. there are only two things that will bring me back to life. Pho, and the breakfast burrito from Great White. I’ve tried many other things and sadly I never came back to life when I tried them. So to ensure I continue to live and thrive, I switch back and forth from the breakfast burrito to pho from blossom or camp. ### 5/5 — Excited about this new spot *2022-02-18* Great food, great service ### 5/5 — App payment *2022-01-18* Needs to inform you of a bad card. Just get the wheel of death. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*