# Great Work™ — user reviews > 191 indexed App Store user reviews of Great Work™ by O.C. Tanner Company, rated 4.61/5 from 3,008 ratings. - Source: https://appshunter.io/ios/app/great-work/id960833784/reviews - App overview in markdown: https://appshunter.io/ios/app/great-work/id960833784.md - Rating breakdown: 5★ 2,462 · 4★ 252 · 3★ 94 · 2★ 43 · 1★ 146 ## What do users think of Great Work™? Overall sentiment: negative **Pros** - 🚀 Easy and quick to use - 👍 Great for employee recognition - 💡 Convenient mobile app - 🚀 Helps boost morale **Cons** - 🐛 Catalog/redirection issues - 🐛 Unable to redeem points - 🐛 App crashes/freezes - 🐛 Shipping/delivery problems - 🐛 Lack of customer support - 🐛 Outdated product selection **Commonly reported bugs** - Constant need to update app - Inability to change shipping address - Notifications not clearing - Inconsistent app behavior across devices **Most requested features** - Ability to adjust point levels for approvals - Option to filter by bookmarked items - Multilingual support - Integration with other recognition programs - Order tracking and history - Advanced search and filtering ## Newest reviews (17 of 191) ### 2/5 — Catalogue doesnt work *2026-03-17, version 3.17* Says “redirecting to home page” after attempting to load. Deleted and redownloaded in an attempt to fix. Nada ### 3/5 — Catalog redirecting to home page *2025-10-06, version 3.16* Can’t look at catalog as re directing to home page. Please fix. ### 1/5 — Never works *2025-06-05, version 3.15* This app never works. It just constantly says it need an update but there is never an actual update that loads or works. ### 2/5 — Functionality decent, product pics inadequate *2025-05-29, version 3.15* The functionality of the app is decent. Not all things available when sending ecards, like the option to choose notify when ecard opened. When choosing products, do not like only having one view of a product. Need multiple pictures to show different views. No ability in the app to see just the bookmarked items. No choice in filters to just filter on gift cards. ### 4/5 — Good app, some product mislabeling *2025-05-18, version 3.15* Overall I like the app. I did recently order what was clearly labeled the VIVITAR Skyhawk Foldable GPS drone and after receiving it, it was not what it appeared to be in the photo. Not to terribly disappointed with the product itself, after doing some digging online I found it is actually the Air View Foldable Drone, it meets the expectations of that drone. It’s no Skyhawk, but a decent drone. Only recommendation to move forward, do your product research and label it correctly please. 😉 ### 2/5 — Not able to fetch catalog or redeem points *2025-05-03, version 3.14* While clicking catalog or redeem points it is not navigating correctly ### 1/5 — The catalog never works *2025-04-15, version 3.14* This app is great for recognition, but terrible for redeeming rewards. Almost every single time I try to use the catalog to redeem points it doesn’t work. Just loads on a screen that says “redirecting to home page” indefinitely ### 1/5 — Can’t redeem gift card *2025-04-11, version 3.14* I try to redeem my points and for some reason another window pops up and says that it is redirecting me to home page but never does. ### 1/5 — Instabil *2025-03-07, version 3.14* Leider läuft die App sehr instabil. Wichtige Funktionen sind plötzlich nicht verfügbar. Bei mir funktioniert zB die Auswahl von Prämien und die Punkteanzeige nicht mehr. Das macht die App relativ sinnlos ### 1/5 — No history support *2025-02-24, version 3.14* After redeeming no history aupport ### 1/5 — Missing e gift card *2025-02-18, version 3.14* They never sent me my gift card! Terrible! ### 1/5 — Terrible *2025-01-23, version 3.13* No information,no contact,sad ### 1/5 — Not useful my gift not reach. *2025-01-21, version 3.13* Bad review ### 1/5 — Tentando resgatar mas não consigo *2024-12-20, version 3.13* O app é muito ruim! Tento resgatar meus pontos, mas não consigo cadastrar meu endereço nem digitar o CPF. Mandei email para o contato do app mas não sei quando irão ler meu email. ### 3/5 — Error *2024-12-18, version 3.13* Can’t access catalog ### 1/5 — No access to store *2024-12-02, version 3.13* Link to App Store hasn’t worked for months ### 1/5 — Disappointed *2024-11-28, version 3.13* Ordered my coupon but haven’t received any updates ,its been more than 1 week .Dissatisfied ## Most critical reviews (10 lowest-rated) ### 1/5 — Very flawed *2026-07-27, version 3.18* There is no way to contact this company I used my points to make a purchase and still have not received a confirmation of order or any type of confirmation that it has been sent they took the points it is very frustrating ### 1/5 — No response *2026-07-05, version 3.18* Been waiting on my previous order Are order and I wanted to know if I will receive my order anytime soon after 4 requests of status I still haven’t received any reply ### 1/5 — Replaced *2026-06-29, version 3.18* This was a better app and had a better name than the new one. It doesn't work anymore, but it's still in the store for some reason ### 1/5 — Catalogue *2026-06-19, version 3.18* Cant access catalogue from this app. ### 1/5 — Catalog doesn’t work *2026-05-23, version 3.18* Can’t access catalog to redeem points. It’s so annoying!! ### 1/5 — Doesn’t work *2026-01-19, version 3.17* No catalogue. It’s now completely useless. Deleted. ### 1/5 — Catalog doesn’t work anymore *2025-09-14, version 3.16* Worked great for a year, now the catalog goes to a browser thing and then just doesn’t show anything; now nothing can be done on this app and it’s pointless. I’ve reinstalled over and over and updated the OS. It’s on their end to fix this ### 1/5 — Fab fin non existence *2025-07-13, version 3.15* If I could give it less I would ### 1/5 — Não funciona *2025-06-15, version 3.15* Impossível resgatar - app lixo ### 1/5 — Not able to redeem points *2025-06-08, version 3.15* Up until about 2 months ago I was able to redeem my points through the app on my personal device at home until they did a update now I am no longer able to do so when I try it sends me to a page saying it’s redirecting me to the home page and stays there. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy and quick *2025-09-17, version 3.16* I really enjoy sending staff recognitions for a job well done. This app makes it so easy now. If I see someone going out of their way I can simply pull out my phone and send a recognition in real time instead of having to wait till I go back to my desk, by that time I get busy and forget to send it. Thank you for this wonderful app! ### 5/5 — NonStops *2025-01-13, version 3.13* Best way to show an AA agent that you appreciate them! So don’t forget to send one out!! ### 5/5 — FE Civil Superior *2024-12-08, version 3.13* Excellent app that helps to work out of desk. ### 5/5 — Celebrate as one is fantastic! *2024-10-29, version 3.12* I love reading the appreciation between co-workers. It’s an uplifting app and the catalogue is wonderful! All of the items I have received have been top notch and my coworkers pitched in to get me the item. I also love the way Axonofiy is integrated so we can purchase extra points to give co-workers. Excellent!! ### 5/5 — Great products *2023-10-30, version 3.3* My company rolled out this reward system for the employees every one really didn’t know how really to use it. O boy once they did learn every one was helping each and the best part was how clean employees were leaving their work stations. The best was when you would get rewarded from your friends . Very good quality product and delivery was very fast. Great customer support too. Thank you . ### 5/5 — App won’t open and won’t download update version *2023-10-27, version 3.3* Improvement needed ### 5/5 — Junk *2023-05-19, version 2.99* After tapping download it just kicks you back to the original page and it’s not only me a bunch of coworkers are having the same problem! ### 5/5 — Recognition made EASY! *2023-02-11, version 2.94* I use this app for my company and previous apps I have used are extremely frustrating and hard to use. As a manager I love how quick this app makes giving recognition. I would give 6 stars if I could! ### 5/5 — Great App *2022-06-18, version 2.82* It’s a great App to appreciate our associate with their hard work. ### 5/5 — Csl plasma supervisor *2022-02-09, version 2.76* Always great to reward the e employees ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*