# Greater Anglia Train Tickets — Train tickets & live updates

> Buy train tickets, get live updates, and access exclusive offers with no booking fees. (iPhone/iPad app by Greater Anglia.)

- Source: https://appshunter.io/ios/app/greater-anglia-train-tickets/id497948439 (this page in markdown: same URL + `.md`)
- Developer: [Greater Anglia](https://appshunter.io/developer/497948442)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.90/5 from 52 App Store ratings · 188 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 62 MB
- Languages: American English
- Released: 2012-02-05
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/greater-anglia-train-tickets/id497948439/reviews.md

## What is Greater Anglia Train Tickets?

Buy train tickets with no fees, get exclusive offers & live journey updates. 
 
The Greater Anglia app is like a ticket machine in your pocket. It’s easy to use so you can save time and avoid queues at the station. Plus, the cheapest ticket is highlighted & we don’t charge any booking or payment card fees!
 
Why use the Greater Anglia app?
- Easy to use.
- Access to exclusive sales like Hare Fares.
- No booking fees.
- Skip queues with fast booking, easy access to your ticket & live travel info.
-  Cheapest ticket is highlighted.
 
Buy train tickets
- Buy your train ticket with just a few taps, including season tickets!
- We go beyond selling East Anglia train tickets, you can purchase National Rail tickets across Great Britain.
- Save with a railcard or advance prices.
- Spending an evening or night in London? Check out our London Evening/Night Out tickets. Travelling with a friend on a weekend? You could save with our Duo ticket.
- Last minute booker? You can purchase Digital eTicket right before your train departs.
- Download and access digital tickets directly from the mobile ticket wallet. You can save eTickets to your Apple wallet too!
- Bought on the website? Yes, you can download them as well.
- Load your tickets from the app onto your Smartcard just 5 minutes after purchase.
- Reserve a cycle space on our Norwich-London intercity service (other valid Greater Anglia services are first come, first served).
- Activate your Flexi Season pass each time before you travel.
 
Journey planning & Live train updates
- Check live train times and save your favourite routes for easy access.
- Turn on push notifications for updates on delays and cancellations.
- Glance at our live seating info so you can check how busy your train is before it arrives.
- Get a snapshot of our East Anglia rail network status with our traffic light board.
- Get more info about disruption from the Greater Anglia team in the My Account message area.

## Key features

- Buy train tickets with no fees
- Exclusive sales and offers
- Live journey updates and notifications
- Digital ticket wallet
- Cheapest ticket highlighted
- Season tickets and advance fares
- Cycle space reservation

## What do users think of Greater Anglia Train Tickets?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly and intuitive interface
- 🚀 Quick and fast ticket booking process
- 💰 No booking fees unlike competitors
- 💳 Multiple payment options (card, Apple Pay, smart card)
- 🎟️ Easy ticket management and storage in wallet
- 🔍 Clear comparison of ticket prices and options
- 🚂 Works across all UK train operators
- 📱 Convenient mobile-first experience
- 💡 Shows affordable direct ticket options
- 🎯 Seamless railcard discount application
- 📊 Live train times and journey tracking
- ♿ Excellent passenger assistance integration
- 🔄 Easy refund process for delays

**Cons**

- 🐛 Frequent app crashes and freezing
- ❌ Constant error messages during booking
- 📴 Offline detection issues preventing purchases
- 🔐 Login/logout problems and session issues
- 🎫 No true e-tickets (requires printing at station)
- 💳 Removed Apple Pay and PayPal options (then re-added)
- 🔄 Smart card loading failures and sync issues
- ⏱️ Slow or laggy performance
- 🚫 Barcode scanner failures at gates
- 📵 App won't load or display tickets reliably
- 🔑 Accessibility issues for visually impaired users
- ⚠️ Misleading advertising about app functionality
- 🔄 Removed multiple live journey tracking feature

**Commonly reported bugs**

- App crashes on opening or during use
- Error messages: 'Oops Something went wrong'
- Offline detection when user is online
- Automatic logout and immediate re-logout
- Smart card scanning not working properly
- Tickets not displaying in app despite purchase
- Barcode not recognized at ticket gates
- Smart card ticket loading delays (hours to days)
- Search results not resetting between days
- Inbound/outbound tickets not showing together
- App freezing on loading symbol
- Tickets disappearing after app updates
- WiFi connection causing forced logout at stations
- CAPTCHA verification loop preventing searches
- Payment processing failures
- Delay repay system bugs preventing claims
- Larger text accessibility breaking app functionality
- iPad app display broken after updates
- Ticket purchase duplicating multiple times
- Live tracking lagging behind real-time information

**Most requested features**

- Direct trains only filter option
- E-tickets with working QR codes (no printing needed)
- Online ticket modification without calling support
- Split ticket functionality
- Delay repay and split save features
- Carriage information showing nearest platform exit
- Platform number on lock screen notification
- Quick access QR code from lock screen
- Location-based platform alerts
- Ability to manually archive used tickets
- Cycle space reservation system
- Flexi season ticket purchasing via app
- Multiple live journey tracking (restore feature)
- Confirmation dialog for correct station selection
- Better smart card management interface

## Recent user reviews (10 of 188)

All indexed reviews: https://appshunter.io/ios/app/greater-anglia-train-tickets/id497948439/reviews.md

### 3/5 — Some issues

*2026-08-15, version 4.4.17*

Generally ok but slow at fetching data and also often tells me I’m offline when I’m not. Doesn’t always give the best ticket options either. I double check with the trainline which often shows cheaper tickets. For example recently the trainline offered me a London Night Out for £27. Putting same time trains in GA app I was offered a £55.30 off peak return. Double the price for same journey and London Night out is a GA ticket type!

### 5/5 — Best train App by a long way

*2026-08-11, version 4.4.16*

Tried each TOC App and most fail at some stage. This one doesn’t so naturally, I stick with it.

### 5/5 — Better than Trainline

*2026-08-11, version 4.4.16*

A genuinely useful app and unlike Trainline, no booking fee.

### 1/5 — Stopped working

*2026-08-10, version 4.4.15*

The app has stopped working with the latest update. Cannot check times, see status across lines or buy tickets. Seemingly no response to this anywhere on the website or otherwise so am left with it being unusable

### 1/5 — Stopped working

*2026-08-06, version 4.4.15*

Stopped working over last week, won’t fetch data.

### 5/5 — Easy Booking

*2026-08-02, version 4.4.15*

Glad to see the useless smart card appears to have been dispensed with. Just make sure your phone is charged.

### 5/5 — Great Apo!

*2026-07-28, version 4.4.15*

I’m on holiday in North Norfolk and needed to book tickets for some rail trips. The app is very intuitive to use making booking a breeze. Thank you!

### 3/5 — Can’t make an account

*2026-07-27, version 4.4.15*

I’ve tried many times and it doesn’t let me make a account

### 5/5 — Great app, does what you need

*2026-07-27, version 4.4.15*

Great app to buy tickets and watch for train schedules.

### 1/5 — Latest update issues

*2026-07-22, version 4.4.15*

Normally love this app, but with the latest update, it’s completely unusable. I can’t make any selections and it freezes. I have to now use the desktop - and can’t report this on the app as it won’t let me select the option. I look forward to the next update fixing this.

## Frequently asked questions about Greater Anglia Train Tickets

### What can I do with the Greater Anglia Train Tickets app?

You can buy train tickets for journeys across Great Britain, including season tickets, without any booking or payment card fees. The app also provides live journey updates, highlights the cheapest ticket options, and allows you to access digital tickets directly on your phone.

### Are there any fees for buying tickets through the app?

No, the app explicitly states that it does not charge any booking or payment card fees. This means you pay the ticket price directly, potentially saving money compared to other booking platforms.

### Can I buy tickets for trains outside of the Greater Anglia network?

Yes, the app goes beyond selling East Anglia train tickets. You can purchase National Rail tickets for travel across Great Britain, making it a versatile tool for various rail journeys.

### How do I access my tickets after purchasing them?

Purchased digital eTickets can be accessed directly from the app's mobile ticket wallet. You can also save these eTickets to your Apple wallet for easy access. Tickets bought on the website can also be downloaded into the app.

### What kind of live updates does the app provide?

The app offers live train times, push notifications for delays and cancellations, live seating information to check how busy your train is, and a traffic light board for the East Anglia rail network status. You can also get disruption information in the My Account message area.

## Version history (last 5 releases)

### 4.4.18 — 2026-08-26

In this release, we have made essential bug fixes and performance improvements.

### 4.4.17 — 2026-08-14

In this release, we have made essential bug fixes and performance improvements.

### 4.4.16 — 2026-08-10

In this release, we have made essential bug fixes and performance improvements.

### 4.4.15 — 2026-07-06

In this release, we have made essential bug fixes and performance improvements.

### 4.4.13 — 2026-06-15

In this release, we have made essential bug fixes and performance improvements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*