# Greater Bank

> Mobile banking app for account management, payments, and financial tools. (iPhone/iPad app by Newcastle Greater Mutual Group Ltd.)

- Source: https://appshunter.io/ios/app/greater-bank/id390844677 (this page in markdown: same URL + `.md`)
- Developer: [Newcastle Greater Mutual Group Ltd](https://appshunter.io/developer/615896598)
- Category: Finance, Navigation
- Price: Free
- Rating: 3.02/5 from 281 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 27 MB
- Languages: English
- Released: 2010-09-17
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/greater-bank/id390844677/reviews.md

## What is Greater Bank?

The Greater Bank App lets you access the most popular services from your iPhone or iPad. You can securely keep track of your finances anywhere, any time with our easy-to use Greater Bank App*.



Features:
With the Greater Bank App you can:



- Log in fast and securely using your 4-Digit Access Code or Touch ID/ Face ID (on suitable devices)
- View your available account balances without having to log in
- View current and available balances of all accounts
- Apply for new accounts
- Redraw on your loan accounts
- View and export transaction history
- Transfer between own accounts
- Pay new and existing Third-Party accounts within Australia
- Pay new and existing BPAY® billers
- Make batch payments
- Make real-time payments to a PayID or BSB and account number with Osko®
- Create and manage your PayIDs
- Initiate and authorise payments on ‘many-to-sign’ accounts
- Manage your scheduled payments
- Download your statements (with the option to share via email, SMS, etc)
- Set up transaction alerts, activate your cards, lock/unlock your cards , manage your payees and billers
- Change your card PIN
- Send and receive secure mail messages
- Sort your accounts in order of preference
- Set up sms/email alerts, and email notifications for specific secure inbox messages
- Share account details
- Protect your money with Second Factor Authentication



Also:
- Locate your nearest Branch and ATMs
- Use our Home loan repayment calculator
- Use our Borrowing Power Calculator
- Call or send a message to Greater Bank



* You need to be registered for our Online Banking to have access to our Greater Bank App.
Our Greater Bank App provides the same level of security as Online Banking. You should follow the same basic security precautions you do with a personal computer. Please read more about Online Banking Security on the Greater Bank website.
As with Online Banking, the Greater Bank App is fee free, however data charges may be applicable from your mobile/internet service provider.
By installing the Greater Bank App you acknowledge and accept the License Agreement and Terms and Conditions for iOS Devices.

© Greater Bank, part of Newcastle Greater Mutual Group Ltd 
ACN 087 651 992 
Australian Financial Services Licence/Australian credit licence 238273

## Key features

- Secure login with biometrics
- View account balances instantly
- Transfer funds between accounts
- Pay bills via BPAY and Osko
- Manage scheduled payments
- Download account statements
- Locate branches and ATMs

## What do users think of Greater Bank?

Overall sentiment: negative

**Pros**

- 👍 Easy to read and understand
- 👍 Detailed transaction itemization
- 👍 Generally useful and easy
- 👍 Good and easy to navigate
- 👍 Useful app
- 👍 All working well
- 👍 Great app
- 👍 Very happy
- 👍 Excellent App

**Cons**

- 🐛 Constantly logging out
- 🐛 App is slow
- 🐛 Outdated and clunky UI
- 🐛 App is very average
- 🐛 Login issues persist
- 🐛 App is terrible
- 🐛 UI/UX severely lacking
- 🐛 App is borderline unusable
- 🐛 Crashing frequently
- 🐛 Basic app functionality
- 🐛 App is non-functional
- 🐛 Account blocking issues
- 🐛 App is buggy
- 🐛 Forced logouts
- 🐛 App needs an update
- 🐛 App is outdated
- 🐛 App is not transparent
- 🐛 Condescending interest notifications
- 🐛 Access code denied
- 🐛 UI is broken
- 🐛 App keeps crashing
- 🐛 App is not letting me log in
- 🐛 App is terrible

**Commonly reported bugs**

- App keeps crashing
- Cannot log into account
- App keeps crashing going to login
- UI is broken since iOS 26
- Login button does nothing
- App logs out when clicking an account
- App no longer shows pending transactions
- Face ID and access code denied
- Closed accounts reappear in app
- Cannot log in even with correct details
- Quick balance no longer works
- Quick balance flickers
- Passcode is incorrect
- Cannot view quick balance
- Passcode won't display
- Balance info flickers
- Username not found
- Payments set as OSKo by default
- Cannot activate card
- Cannot get help signing into updated app
- Passcode is invalid
- Cannot adjust font size
- App keeps turning round and round
- Face ID/passcodes randomly stop accepting
- Two factor authentication issues overseas
- Cannot get out of menu options
- App doesn't have iPhone X support
- Cannot put a temporary block on card
- Access code invalid error message
- 4 digit code not recognized
- 4 pin login issues
- Password and pin incorrect
- Tap 4+ times to login or wait 30 seconds
- Quick pin incorrect
- 2FA prevents online banking via browser on iPad
- iPad app logs out and cannot access functions
- Cannot share transaction data on iPad

**Most requested features**

- Notifications on phone for money in/out
- Recurring bills tracker
- Interest indicators
- Spending habits and tracker
- Dark mode
- Apple Pay integration
- Watch app
- Ability to change PIN on app
- Increase character limit for descriptions
- Categorizing payments
- Report an issue button

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/greater-bank/id390844677/reviews.md

### 1/5 — They will block your accounts

*2026-06-20, version 6.3.1*

Don’t risk being with this bank

### 1/5 — bug

*2026-03-17, version 6.3.1*

why isnt it letting me log into my account wtf

### 5/5 — Apple Pay

*2026-02-16, version 6.3.1*

Love Greater Bank been with them for years! Only thing is app could be updated a little bit 

1. Notifications on your phone when money comes in or out of your account. 

2. Maybe a recurring bills tracker, that displays what day it comes out etc 

3. Interest indicators, like how much more you need to get your interest for the month. (If your on track for interest) 

4. Spending habits and like a spending tracker 

These would definitely change the game.

### 1/5 — Crashing

*2025-12-30, version 6.2.0*

App keep crashing going to to login same happens to online banking. Need an update.

### 2/5 — Very basic app

*2025-12-24, version 6.2.0*

Very basic app - does what it needs to but significantly behind other apps. Simple things such as push notifications when money leaves the account isn’t possible

### 2/5 — Overdue for an update

*2025-11-13, version 6.2.0*

8 months since the last update but NPBS app has been updated numerous times. UI is broken since iOS 26

### 1/5 — Non-functional.

*2025-11-06, version 6.2.0*

I thought this app was fine a year ago, but recently - actually for a while - I haven’t been able to log into the app. I press the ‘log in’ button and it doesn’t do anything. I have to use the website anytime I want to access my account. This is extremely frustrating and I thought at first it was just my phone being silly and was a one-off… But no. This has persisted for months.

### 1/5 — Update required

*2025-06-23, version 6.2.0*

I’m getting increasingly frustrated with the app logging me out when I click on an account I wish to access. This can recur several times in the space of minutes , log in, auto log out, log in, auto log out. I am considering moving my business banking accounts due to this. App needs work.

### 1/5 — Changing banks

*2025-04-21, version 6.2.0*

App is no longer transparent. It used to show account balance and pending so you could check your balance at any time. No longer shows pending. Probably changing banks for a better in in the next couple of months

### 5/5 — So good

*2025-04-09, version 6.2.0*

So good

## Frequently asked questions about Greater Bank

### What can I do with the Greater Bank App?

The Greater Bank App allows you to securely track your finances, view account balances, transfer funds between your accounts, pay bills via BPAY and Osko, manage scheduled payments, and download your statements. You can also locate branches and ATMs, use financial calculators, and set up transaction alerts.

### Is the Greater Bank App free to use?

Yes, the Greater Bank App is fee-free. However, data charges may be applicable from your mobile or internet service provider. You will need to be registered for Greater Bank's Online Banking to access the app.

### How secure is the Greater Bank App?

The Greater Bank App provides the same level of security as Online Banking. It features secure login options like a 4-Digit Access Code or Touch ID/Face ID, and utilizes Second Factor Authentication to protect your money. Users are advised to follow the same security precautions as they would with a personal computer.

### What devices is the Greater Bank App compatible with?

The app is available for iPhone and iPad devices. You need to be registered for Greater Bank's Online Banking to use the app. Specific device compatibility for features like Touch ID/Face ID will depend on your device's capabilities.

### Can I apply for new accounts or loans through the app?

Yes, the app allows you to apply for new accounts and redraw on your loan accounts. You can also use the Home loan repayment calculator and Borrowing Power Calculator to assist with financial planning.

## Version history (last 5 releases)

### 6.3.1 — 2026-02-08

Bug fix and minor improvements.

### 6.1.0 — 2024-05-14

Minor improvements.

### 6.0.4 — 2024-04-02

Minor fixes.

### 6.0.3 — 2024-01-31

Minor fixes.

### 6.0.2 — 2023-12-11

Bug fixes.

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## More apps by Newcastle Greater Mutual Group Ltd

- [NPBS Banking](https://appshunter.io/ios/app/npbs-banking/id615896595)

All apps by Newcastle Greater Mutual Group Ltd: https://appshunter.io/developer/615896598

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
