# Greater Cincinnati CU Mobile — user reviews

> 16 indexed App Store user reviews of Greater Cincinnati CU Mobile by Greater Cincinnati Credit Union, rated 4.70/5 from 528 ratings.

- Source: https://appshunter.io/ios/app/greater-cincinnati-cu-mobile/id1322590735/reviews
- App overview in markdown: https://appshunter.io/ios/app/greater-cincinnati-cu-mobile/id1322590735.md
- Rating breakdown: 5★ 441 · 4★ 51 · 3★ 16 · 2★ 7 · 1★ 13

## What do users think of Greater Cincinnati CU Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy process for transfers
- 👍 Great app overall
- 👍 Love the app
- 🚀 Faster and easier
- 👍 System is easy to use
- 👍 Great institution taking care of members

**Cons**

- 🐛 Constantly crashes
- 🐛 App crashes too much
- 🐛 Doesn’t always work
- 🐛 Update causes app to stop working
- 🔒 Login issues (reset password)
- 🔒 Security policy violations
- 🔒 Cannot paste passwords from manager
- 🔒 Frequent password resets required
- 🔒 Invalid password errors
- 🔒 Too many restrictions (password changes)
- 🐛 App only works sometimes

**Commonly reported bugs**

- App crashes frequently
- Login fails repeatedly
- App violates security policies
- Cannot paste passwords from a password manager
- App stops working after updates
- Password invalid errors
- App only works intermittently

**Most requested features**

- Add Zelle integration

## Most critical reviews (10 lowest-rated)

### 1/5 — Fix it

*2025-10-02*

I hate this app it constantly crashes I never know how much money I have because it won't let me log in

### 1/5 — Annoyed

*2024-04-22*

Tells me “the application or device has violated security policies”. I loved the app when I could use it. No one seems to be able to help me here

### 1/5 — Horrible

*2022-01-23*

This app is the worst when it comes to passwords. You can't paste in passwords from a password manager. This is how people end up using easy passwords, a cause for security concerns.

### 1/5 — Let down

*2019-09-19*

This app only works about once every 10 times I try to log in. I use the app to do mobile deposits since the bank itself is so far and has inconvenient hours. Super disappointing.

### 2/5 — App Log In

*2026-03-15*

Every time I try to log in I have to get / reset password, I went to the Silverton office last week and they were actually closed due to computer issues.

### 2/5 — Every time I update this app...

*2020-02-06*

I have to delete it off my phone and re install it because once it updates, it no longer works properly

### 3/5 — Crashing

*2019-07-12*

This app crashes too much and says my password is invalid. Then, I have to go to another device to view my accounts.

### 4/5 — Doesn’t always work

*2020-04-30*

Doesn’t always work Doesn’t always

### 5/5 — Transfer cash

*2024-04-24*

Easy process!!

### 5/5 — Love it

*2023-12-01*

Great app.  Now would love Zelle as the only thing missing.

## Most praised reviews (6 highest-rated)

### 5/5 — App

*2023-01-31*

Thanks. For this so I don’t have to use the phone     Love this App

### 5/5 — Great

*2021-09-11*

Faster and easier

### 5/5 — Tellie online

*2020-05-16*

Over the years Tellie online has improved and updated. With 32 character password limit security gas taken a big leap forward. Mist passwords are still at the 20 limit.

### 5/5 — Online banking

*2019-06-26*

System is easy to use when I need to transfer funds or pay bills

### 5/5 — Too many restrictions!

*2019-04-02*

It is very clunky and there are too many restrictions, including the fact that you have to update your password and change it every six months.

### 5/5 — Thank you!!

*2019-03-03*

Thank you for over 40 year service time through good and bad times!! Great institution taking care of your members!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*