# Greater Texas \| Aggieland CU — user reviews

> 124 indexed App Store user reviews of Greater Texas | Aggieland CU by Greater Texas Federal Credit Union, rated 4.70/5 from 4,129 ratings.

- Source: https://appshunter.io/ios/app/greater-texas-aggieland-cu/id571021575/reviews
- App overview in markdown: https://appshunter.io/ios/app/greater-texas-aggieland-cu/id571021575.md
- Rating breakdown: 5★ 3,543 · 4★ 284 · 3★ 90 · 2★ 43 · 1★ 169

## What do users think of Greater Texas | Aggieland CU?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient app
- 🔒 Robust security features
- 👍 User-friendly interface
- 💡 Innovative features
- ⭐ Excellent customer service

**Cons**

- 🐛 Frequent crashes and bugs
- 🔑 Login and authentication issues
- ⏱️ Slow performance and loading times
- 🔄 Inconsistent user experience
- 🔋 High battery consumption

**Commonly reported bugs**

- App freezes on login screen
- Biometric authentication not working
- Saved credentials not remembered
- Transactions not displaying correctly
- App crashing on mobile deposit attempt

**Most requested features**

- Integrate with Zelle for money transfers
- Improve mobile check deposit functionality
- Add option to save login credentials
- Provide more detailed transaction history
- Implement dark mode theme

## Newest reviews (20 of 124)

### 2/5 — Don't use for a loan

*2026-08-14, version 10.1.3*

They charge a $10 'convenience fee' for you to pay your bill online.

### 2/5 — Can’t use Face ID to open

*2026-05-14, version 10.0.8*

Not sure why I can’t login to my bank with face recognition anymore. I shouldn’t get errors when the app and phone are up to date. Latest update worked great for 1 maybe 2 months. Back to entering my data every time I use app.

### 2/5 — Error Bad Request

*2026-02-20, version 10.0.4*

Not sure why I can’t login to my bank with face recognition anymore. I shouldn’t get errors when the app and phone are up to date.

### 2/5 — Error Bad Request

*2025-12-22, version 10.0.4*

Not sure why I can’t login to my bank. I shouldn’t get errors when the app is up to date.

### 2/5 — Updated App NO GOOD!!

*2025-11-08, version 10.0.4*

This new updated app is no good. I liked and was use to the old one. This new one has to many glitches very annoying when you cannot log in to your bank accounts! Not a happy camper!!!

### 1/5 — Ridiculously inconvenient

*2025-08-08, version 10.0.4*

Six months ago or more this app was great. The Face ID worked flawlessly. Since multiple updates, the Face ID sporadically works, the username doesn’t save half the time and being required to use a third authentication is super time-consuming and inconvenient. Currently, I’m not even able to login at all. Each update seems to get consistently worse. Please fix this. I shouldn’t have to call during banking hours to find out my balance because your app is inadequate.

### 1/5 — Horrid update

*2025-07-23, version 10.0.3*

Ever scythe new update biometrics has NOT worked ONCE! All the phone calls & resetting PWs, etc, no help! I will be looking for a new institution!

### 1/5 — 7.19.2025

*2025-07-19, version 10.0.3*

This app used to be great until recently. Starting up the app it always clears my username, password and biometric log in access. It’s become a nuisance to log in every time knowing that the features to save your log in info doesn’t work.

### 2/5 — This app needs help

*2025-07-07, version 10.0.3*

This app has a problem with Face ID and when you use your user name and password it gives an error. I have to delete the app and start over with user ID and new password and this happens frequently.

### 1/5 — new update is terrible

*2025-07-02, version 10.0.3*

difficult to use. not letting me transfer $

apparently i already wrote a review. whoever updated this app must not use it. because it is terrible & not working. it worked perfectly fine before the update

### 1/5 — Update is Trash

*2025-07-01, version 10.0.3*

Doesn’t saves my username or password so face recognition is pointless. No matter how many times I save user name and enable face recognition I have to sign in manually then it it makes me go through a 3rd verification process with a text code. Please fix. Now after posting review, my password magically is incorrect which has been the same and I’ve been typing in manually for months because of update

### 1/5 — Frustrated with the new update!

*2025-07-01, version 10.0.3*

I’ve been using this app for years with no issues—until now. It used to be super convenient for me. I never had trouble logging in or transferring money. But ever since the latest update, I can’t even log in—it keeps saying my password is wrong, even though I know it’s right. And now they’ve made it so hard to transfer money, which I absolutely hate. I’ve been a loyal member since 2013, but if this doesn’t get fixed soon, I’ll seriously consider switching banks. Please fix this!

### 1/5 — Fix The App

*2025-06-29, version 10.0.3*

For the last 2-3 months if not more, the biometric log in feature does not work. The app asks me to log in every single time, even when I save my username and enable biometric log in. Pretty frustrating.

### 1/5 — 10.3 version

*2025-06-23, version 10.0.3*

App

### 1/5 — Can’t transfer

*2025-06-23, version 10.0.3*

I could not transfer my money from savings to checking had low amount in checking

### 1/5 — Have to keep login in

*2025-06-19, version 10.0.3*

I have to keep re-putting my credentials in each time I wanna login why is that when I set up for the face recognition?

### 2/5 — Face biometric

*2025-06-17, version 10.0.3*

The face biometric will work for a couple of logins if you are lucky.. but generally end up needing to manually log in within 24 hours. It’s kind of frustrating when just wanting to check your account

### 1/5 — The app crashes.

*2025-06-14, version 10.0.3*

Every time I open the app it freezes on the first page and I have to reopen it but then it deletes my username and password so the Face ID is useless.

### 1/5 — Can’t Sign In- The App Update No one Asked For

*2025-06-08, version 10.0.2*

UPDATE: this terrible app update has made it so I can hardly log in to my account. It tries to ask for a second form of verification everytime, and it either will tell me that my login information is incorrect (when it absolutely isn’t) or it will say it’s sending a code to email or text, but only like 10% of the time does it actually send the code. I’m so fed up with this. I need to access my bank accounts but this stupid app change makes that near impossible. This needs to be fixed immediately!

The app used to be simplistic, easy to use, super clean and user friendly. I loved it and never had any issues with it. The new app update changed all of this for no reason at all. The UI is all over the place, not streamlined and just plain ugly. 

Why do I need three different icons/ways to view my accounts on one page? And three different places to make a deposit? Creating several different paths to get to the same destination does not make things easier - it just creates confusion and makes the app clunky and disorganized. Not well thought out at all.

No one wanted a new look, everything was working just fine and looked great. Now I feel like I’m using an app made for the elderly…except even the elderly wouldn’t find these changes easy to use. No one asked for this. Please go back to the old app design, and my rating will go back to 5 stars where it always had been.

### 1/5 — Recent update

*2025-06-07, version 10.0.2*

Recent update changed front end software for login so BIO login is now useless as it doesnt remember to keep it on so I constantly have to actually sign in

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs work

*2026-05-18, version 10.0.8*

I have been banking with GTFCU for 5 years and I use the app. Always and I mean ALWAYS it’s down then I need to use it the most.

### 1/5 — Fix the login!

*2026-04-24, version 10.0.8*

Why even ask if I want to enable biometric login when it never works anyway.

### 1/5 — Face ID

*2026-03-22, version 10.0.8*

Every since I’ve updated this app the face recognition doesn’t work. I have to login every time. That’s annoying.3/2026 same problem.

### 1/5 — Still can’t log in with saved credentials

*2026-03-01, version 10.0.4*

Still can’t log in with saved credentials. Expect to type in your username and password every time you open the app or switch back. Update: Still not fixed! They don’t care. Update several months later: Guess what? Still not fixed.

### 1/5 — The app is simply bad

*2026-02-23, version 10.0.4*

UPDATE 2/23/26 -the app just hasn’t been updated in 6 months even with a known issue. 

_______________________

Doesn’t matter if you save login info or set face scan id to login. You will have to enter your login information every login. Latest update is terrible

### 1/5 — Still can’t log in with saved credentials

*2026-01-17, version 10.0.4*

Still can’t log in with saved credentials. Expect to type in your username and password every time you open the app or switch back.

Update: Still not fixed! They don’t care.

### 1/5 — The app is simply bad

*2026-01-09, version 10.0.4*

Doesn’t matter if you save login info or set face scan id to login. You will have to enter your login information every login. Latest update is terrible

### 1/5 — Face ID

*2025-10-29, version 10.0.4*

Every since I’ve updated this app the face recognition doesn’t work. I have to login every time. That’s annoying.

### 1/5 — Still can’t log in with saved credentials

*2025-10-09, version 10.0.4*

Still can’t log in with saved credentials. Expect to type in your username and password every time you open the app or switch back.

### 1/5 — New update is terrible

*2025-08-10, version 10.0.4*

The app never remembers my user name, or that I’ve allowed bio-metrics for sign on. Every time I use it it’s like it’s the first time I opened it. Please patch this issue ASAP!

## Most praised reviews (10 highest-rated)

### 5/5 — New app is awful

*2025-05-03, version 10.0.0*

I have to delete the app and reload it every time I use it!! VERY FRUSTRATING!!!

### 5/5 — Years of excellent service

*2025-04-07, version 9.13.0*

Been with this CU since 1984. They have always come through for me.

### 5/5 — Service

*2025-01-16, version 9.13.0*

Great

### 5/5 — LOVE GTFCU

*2024-06-29, version 9.13.0*

Really easy app to use. Love GTFCU overall ❤️

### 5/5 — Awesome

*2024-02-08, version 9.12.1*

I love mobile banking it helps me to keep my money in order

### 5/5 — Transfer

*2023-12-26*

The online transfer of money from one account to another is so easy and quick with the new system.

### 5/5 — A great place to bank

*2023-09-27, version 9.6.3*

I have been a member here since the 1990s. Always a wonderful place with great employees. Thank you all for the great service.

### 5/5 — Great

*2023-06-22, version 9.6.3*

So easy to use.  Transfer between accounts.  Paid a day early!  Love this Bank!

### 5/5 — Awesome customer service

*2023-03-10*

The app is great and the people in the San Marcos location are Amazing people. So helpful friendly. Joseph and Hernandez are so Awesome to work with they make my transactions so easy and answer every question I always have.

### 5/5 — I love GTFCU

*2023-02-02, version 9.6.3*

Especially the online banking app. The convenience of it is a game changer. Makes life so much easier. Thank you GTFCU

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
