# Green Chef: Healthy Meal Kits — user reviews > 246 indexed App Store user reviews of Green Chef by Green Chef Corporation, rated 4.70/5 from 24,028 ratings. - Source: https://appshunter.io/ios/app/green-chef-healthy-meal-kits/id1545961260/reviews - App overview in markdown: https://appshunter.io/ios/app/green-chef-healthy-meal-kits/id1545961260.md - Rating breakdown: 5★ 19,833 · 4★ 2,785 · 3★ 760 · 2★ 254 · 1★ 396 ## What do users think of Green Chef? Overall sentiment: neutral **Pros** - 🍔 Great food quality - 🍴 Easy to follow recipes - 🌱 Healthy and diverse meal options - 🕰️ Convenient and time-saving - 🧠 Improved cooking skills - 🏆 Delicious and flavorful meals **Cons** - 📦 Excessive packaging - 🕰️ Longer than estimated cooking times - 🥦 Limited vegetable/whole grain options - 🔍 Difficult to track past orders - 🤖 Buggy and unintuitive app - 🚚 Delivery issues and spoiled food **Commonly reported bugs** - Recipes disappearing after 24 hours - Inability to add recipes to favorites - Feedback button not working - Chat feature not functioning properly - Inconsistent meal deliveries and missing ingredients **Most requested features** - Allow single-portion orders - Provide more whole grain and less processed options - Improve app functionality to track past orders and ratings - Offer more flexibility in meal customization and substitutions - Enhance customer service and communication around delivery issues ## Newest reviews (15 of 246) ### 3/5 — Good service, but the app is poor. 👍📱 *2026-05-29* I really like the keto meals on Green Chef. 🥑🍗 However, on the iOS app it's impossible to review, change, or edit your upcoming meals because the app doesn't allow it. This has been broken for months, and it's shocking that an app can remain this broken for so long. 😤 They also need to have a GPT built into the iOS app so that when you're looking at the instructions and you have a question, there's something you can chat with about the recipe. For those of us who aren't professional chefs, we have to do this all the time — it would take the developers a minute to add. 🤖🍽️ Apart from that, I really like the service, but the app is poor. ### 4/5 — Easy to use *2026-05-21, version 26.21* The app is easy to use and everything I need to do is simple. Except finding and seeing recipes that I have liked. Can you add a filter by liked and add the icon to the meal detail view so I can see if I liked it when I’m actually choosing meals? ### 3/5 — Current weeks menu *2026-04-23, version 26.17* I HATE that I have to go to “past orders” to access my current week’s menu (even the day it is delivered). It should not be pushed to past orders until there is a new order. Makes no sense and is frustrating enough, it makes me want to cancel. ### 1/5 — Green chef keeps overcharging me *2026-02-25, version 26.8.1* Calls to customer service have not helped. Green chef keeps charging me full price even though I have verified unused credit on my account from referrals. They seem to be committing fraud or at least not doing their due diligence in correcting billing errors. ### 4/5 — Great food, mostly very tasty, but where are the GLUTEN FREE meals? *2026-02-06, version 26.6* Please can you make your meals GF friendly? ### 1/5 — South Philly Reviewer *2026-02-02, version 26.4* Don’t even try to order from these guys if you live in Philly. They can’t deliver to you. Bunch of Bums! Bums! They haven’t delivered any of my orders. The app sucks. The customer support sucks. BUMS!!! ### 1/5 — Such a waste *2026-01-24, version 26.3.1* I downloaded the app and didn’t ordered my box and it still charged me for nothing. It is just an app that takes your money. ### 1/5 — Conned by their salesman at a show! *2025-12-24, version 25.51.1* Signed up at Winter Funland as the salesman said it was 50% off for the first 8 weeks. And in actual fact it’s 30% off and a lot more expensive than Hello Fresh! Tried contacting customer service to cancel and it was absolutely shocking!!! No help at all! Shocking !!! ### 3/5 — App ok, delivery awful *2025-12-13, version 25.50* The app works fine, but GC’s box delivery system is terrible, delivering only at night after I’m asleep. ### 2/5 — Average service and terrible app *2025-11-16, version 25.46* While the food is ok and occasionally the recipes are updated, the real problem is the customer service and the app. I have given out ‘free boxes’ to friends and family and never saw any credit to my account. The app is very glitchy and hard to find what you need. Also had delivery missing the recipes so think I’ll avoid from now on… ### 1/5 — Not impressed *2025-11-13, version 25.46* Nothing wrong with choosing meals or food However difficult to contact and they ignore cancellation of account via the app . Took money from my account a week after cancellation. Luckily been able to stop them taking more .They are still sending emails to try and take money . ### 1/5 — Scammy canceling *2025-09-29, version 25.39* You have to cancel on the web. But if you’re on an iPhone and click for green chef on safari it takes you right back to the app. This is just manipulative and trying to prevent you from canceling. Not a good practice at all! ### 1/5 — Inconsistent *2025-09-23, version 25.38* There seems to be an increase in their quality and consistency. Meals often don’t show up as scheduled, produce is small and often frozen which damages it. These meals are advertised as high quality and healthy. They are decent protein wise, but the quality has become hit and miss. And the recipes are fairly stagnant unless you pay to upgrade. Save your money. ### 1/5 — Can’t Review Menu *2025-09-20, version 25.38* They make you commit to the first order before ever seeing the menu. Not nearly as healthy as advertised with limited plant based options and dairy in most dishes. Doesn’t fit our diet which is fine but then cancelled 5 minutes later and still charged days later and just got a notice of a package on the way. Very disappointed. ### 1/5 — Absolute scam *2025-08-31, version 25.35* I looked at the recipes in 10 minutes and decided it wasn’t for me. I cancelled immediately. I was very surprised to find a box arriving and they tried to tell me that even though I had not ordered the box, which they confirmed verbally 3 times they wanted me to pay for it. Avoid ## Most critical reviews (10 lowest-rated) ### 1/5 — You be the judge *2026-08-28, version 26.35* Update - Just canceled. I reported them to the Better Business Bureau. I encourage you to do the same. Despite a response to this review, they never reached out via email, mobile or the portal. I suspended for four weeks before I resumed. Then this morning we woke up to a warm delivery box that had been somewhere (not with us) and dropped off overnight (I.e. after midnight) while we slept. The customer service response was minimal. Just not adequate. So we just canceled. Felt too much like an abusive relationship. Good food, reasonable app, unfortunate customer service. Not cheap as it is about $14 per serving (one shipment of a meal includes 2 servings for just under $28) for the non-premium meals. And then there is a flat delivery charge regardless of the number of meals ordered. We’ve ordered 3 meals a week (6 servings) for over a year, representing over $4k. Quality ingredients and tasty, nutritious recipes. Prep time is way off - expect typically twice as long as they say. We recently received a meal (two servings) without the salmon. Not really a meal. I reported it and we were only credited with about $9. On a $28 meal that was no longer a meal. And this was only the second time in a year we had reported an issue. Yet only $9? I submitted a complaint through the app and then ultimately was able to also reach a human on chat. After a lot of discussion, I was able to persuade them to refund the full meal ($28). I also then asked to have someone reach out (text, email, phone). I submitted another request for that via the app. It’s been over a full week. No response in the app, over email, or text or phone. No response to the concerns I raised with the customer agent. If I spend $4k in one year on a service, I expect more customer service than what I experienced. And less effort to be refunded for a clear failure to deliver what was paid for. I am surprised to say this but I believe I get more service from my wireless carrier and that is for ⅓ the annual spend. What gives? Maybe someone from Green Chef will respond to this. Maybe they can explain their (a) refund policy when the entree is not included and (b) their engagement strategy from this App and other contacts. Or perhaps this is just another example of the “service slop” that I’m experiencing more frequently. I hope not. But I’m not holding my breath. But you decide. I’ve given you plenty of information. I’ve suspended my account for the next few weeks (i.e., skipping weeks). We shall see. But I will update you here. Check back! ### 1/5 — Rude support, rancid boxes *2026-08-22, version 26.34* Been a customer of over 3 years with 169 boxes delivered. Lately they cannot deliver food on time, meat arrives late and hot in Atlanta summer and customer support is rude and gives only partial refunds for inedible food. ### 1/5 — 👎👎👎👎👎👎👎👎👎👎 *2026-07-10, version 26.28* -horrible customer service -NOT ORGANIC -very few vegan/vegetarian options -small portions -overpriced I was charged the full price TWICE even though they said I had discount codes. After getting a hold of their customer service multiple times for the same issue, I decided it wasn’t worth the hassle and closed the account. Having received the box today and realizing they are not organic I’m so glad I made the decision; they claim they’re organic but that’s false advertising, I received tortillas, a can of black beans, and neither one was labeled as organic, I shutter to think what’s in the rest of the bags. That’s very misleading and deceptive. Also I recognized a lot of the ingredients used were the same as another food delivery service that costs 30$ less than here. You’re paying organic prices for non organic ingredients. WHAT A SCAM. ### 1/5 — Classic Customer Service Failures *2026-05-15, version 26.20* Signed up for this service with high hopes, but the entire UI experience was so poor - the initial discount offer didn’t apply and they make you put down information and place an order before notifying you. I cancelled my membership immediately and was notified that I didn’t meet the deadline for the first order, despite confirming the cancellation. I called customer service and they offered absolutely nothing. I’ll be filing a chargeback on my card, as I have proof of cancellation. I don’t recommend. ### 1/5 — The app is just not working anymore *2026-05-08, version 26.19* The app has gotten completely unusable recently. It seems like they are making a lot of changes and all to the worse… ### 1/5 — You be the judge *2026-05-06, version 26.19* Good food, reasonable app, unfortunate customer service. Not cheap as it is about $14 per serving (one shipment of a meal includes 2 servings for just under $28) for the non-premium meals. And then there is a flat delivery charge regardless of the number of meals ordered. We’ve ordered 3 meals a week (6 servings) for over a year, representing over $4k. Quality ingredients and tasty, nutritious recipes. Prep time is way off - expect typically twice as long as they say. We recently received a meal (two servings) without the salmon. Not really a meal. I reported it and we were only credited with about $9. On a $28 meal that was no longer a meal. And this was only the second time in a year we had reported an issue. Yet only $9? I submitted a complaint through the app and then ultimately was able to also reach a human on chat. After a lot of discussion, I was able to persuade them to refund the full meal ($28). I also then asked to have someone reach out (text, email, phone). I submitted another request for that via the app. It’s been over a full week. No response in the app, over email, or text or phone. No response to the concerns I raised with the customer agent. If I spend $4k in one year on a service, I expect more customer service than what I experienced. And less effort to be refunded for a clear failure to deliver what was paid for. I am surprised to say this but I believe I get more service from my wireless carrier and that is for ⅓ the annual spend. What gives? Maybe someone from Green Chef will respond to this. Maybe they can explain their (a) refund policy when the entree is not included and (b) their engagement strategy from this App and other contacts. Or perhaps this is just another example of the “service slop” that I’m experiencing more frequently. I hope not. But I’m not holding my breath. But you decide. I’ve given you plenty of information. I’ve suspended my account for the next few weeks (i.e., skipping weeks). We shall see. But I will update you here. Check back! ### 1/5 — New app won’t let me log in *2026-04-27, version 26.17.1* Just taken the app update and now I can’t log into my account. Whats happened??? Please fix asap. ### 1/5 — App is broken *2026-04-23, version 26.17* Broke your app with your latest update! Also, you seriously tried to default me to three vegan meals? Shady! ### 1/5 — Unethical *2026-04-06, version 26.14.1* I’ve tried to cancel this service and received confirmation. Except that a few days later I’m getting a text message that my package is on its way. When speaking with customer service they mentioned canceling the subscription doesn’t mean canceling the box. Whatever that means. It’s unethical and precisely for that reason I do not recommend. They also won’t refund you for tricking you in having to cancel multiple times in various ways despite email confirmation of such. ### 1/5 — Awful *2026-03-31, version 26.13* I signed up for this service and canceled my account within 8 minutes — both actions occurred on the 24th. The product was delivered on the 30th. Their own policy clearly states cancellations must be made at least 5 days before delivery to avoid being charged. I canceled 6 days prior, yet they still charged me and are now refusing a refund. Customer service continues to repeat inaccurate information instead of acknowledging their own policy and timeline. Charging a customer under these circumstances — after minutes of use and a timely cancellation — is unacceptable and misleading. Proceed with caution. ## Most praised reviews (10 highest-rated) ### 5/5 — Me encanta *2026-06-03, version 26.23* Me gusta lo fresca que está la comida me gusta los ingredientes y las recetas son fáciles de hacer y rápidas, yo que trabajo me parece súper práctico y como saludable ### 5/5 — Ethical *2026-05-04, version 26.18* I’ve been using Green Chef off and on for 5 years. I have never had a problem with canceling, however, if you don’t cancel soon enough, it may be too late for the next box shipment. After that, the cancellation is honored. They also make it super simple to start back up. Very reliable company with quality food! ### 5/5 — Updating my rating w/latest release *2026-05-02, version 26.18* App is much improved following some technical issues in your prior release. ### 5/5 — Excellent food *2026-03-27, version 26.13* It is food that makes you feel good. I’ve learned some new recipes and ideas that have been added to my repertoire of recipes. Excellent quality too. ### 5/5 — 大家开心就好！拜拜🙏谢谢🙏 *2025-09-11, version 25.37* 为什么不让发送？！ ### 5/5 — Sweet Potato Tacos *2025-08-06, version 25.29* These are the best! Always look forward to this delectable dinner! ### 5/5 — Best Choice *2025-08-01, version 25.29* Green Chef is the choice for a busy lifestyle. The ingredients are healthy, clean, and delicious, while the recipes are easy to follow. With these portion controlled meals ready to cook, there is no reason to make unhealthy take out delivery choices and no food waste. And I’ve lost weight naturally. ### 5/5 — Healthy Economical *2025-07-27, version 25.29* With no time, night shift hours and cost of grabbing unhealthy food out, Green Chef has helped me get meal stability. The recipes are tasty, there’s no food waste and I eat more vegetables. Works for my work schedule and I save money not grabbing meals out. If you record the cost of meals out, in a week you will see the savings. ### 5/5 — Amazing choices and tasty food *2025-07-23, version 25.29* We really enjoy the green chef menu, it takes the stress out of planning and supermarket shopping and we don’t feel the need to eat out as we are enjoying restaurant standard food in our home. ### 5/5 — Red *2025-06-27, version 25.26* I'm sure --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*