# Green Mill — user reviews > 48 indexed App Store user reviews of Green Mill by Hightop Hospitality, rated 4.60/5 from 924 ratings. - Source: https://appshunter.io/ios/app/green-mill/id1247032586/reviews - App overview in markdown: https://appshunter.io/ios/app/green-mill/id1247032586.md - Rating breakdown: 5★ 738 · 4★ 109 · 3★ 26 · 2★ 8 · 1★ 43 ## What do users think of Green Mill? Overall sentiment: negative **Pros** - 🍕 Great food - 🚚 Convenient delivery - 👍 Easy to use app **Cons** - 🐛 Buggy and glitchy - 💳 Payment issues - 🔍 Difficult to navigate - 🔑 Login problems - 🕰️ Lack of order tracking **Commonly reported bugs** - App crashes during checkout - Unable to process payments - Rewards not updating - Incorrect order details **Most requested features** - Estimated delivery/pickup time - Saved payment and login information - Improved rewards integration - Better app performance and stability ## Newest reviews (15 of 48) ### 2/5 — Crashes when I try to pay *2022-11-15, version 1.3.1* Title says it all. I order a pizza, delivered, enter my info, and it won’t go past the payment step. I enter the data, push the “Pay” button, and nothing happens. There is no button to go further. No error message. I can scroll between the credit card number and the street address, but got no further. If I cancel the payment I must start checkout all over. If I press the pay button again, nothing happens. The card worked fine after I gave up and ordered by phone. ### 1/5 — Worst app ever *2020-03-06, version 1.2.14* Lost my account twice, errors processing credit card...latest spent 10min ordering a couple of pizzas for delivery, entered all info and then hit confirm order and then a message store not accepting delivery. Why not say then when you select delivery at the beginning of the order? Was patient, but have now selected a different place because this app is soooo bad. (Service calling for delivery is just as bad) ### 1/5 — Logging in *2020-02-25, version 1.2.9* Every time I try logging in my account the app closes. ### 1/5 — Needs work *2020-02-09, version 1.2.8* This app needs a lot of work to compete with other restaurants in this field. I was so fed up with it I just ended up calling. ### 1/5 — Garbage app *2020-02-07, version 1.2.8* I downloaded the app and tried to log in with my existing login info. I got an error message saying the email was not in the correct format. Ok.... I then tried to create a new account. Still the app said I inputted information in the wrong format. Not going to waste my time anymore. Deleted. ### 1/5 — You ruined your app! *2020-01-07, version 1.2.8* I’ve been using your app on iPhone for about a year and I liked it. It worked well. I like the “recent orders” function and the integrated rewards tracking. I just updated it and it is now complete garbage. It doesn’t load/display well on iPhone, it couldn’t find me as a registered customer, it lost my order and I had to re-enter it. ### 1/5 — App is buggy *2019-12-21, version 1.2.8* The app is glitchy...every bit of it. Deleted and uploaded twice with worse results. ### 1/5 — Doesn’t Work *2019-12-14, version 1.2.8* Blank screen on iPhone 11 Pro ### 2/5 — Difficult and slow *2019-12-09, version 1.2.8* App ordering and online ordering systems have several obstacles that cause delays and incorrect orders. The location selection process is difficult to navigate and customization is difficult so it takes too much time to order. Editing the order is not easy so the order needs to be re-done. Finally orders are often incorrect and details missed when completed. ### 1/5 — Not good *2019-11-27, version 1.2.7* This app is trash on my iphone 7. I never call to order anywhere but this app is so bad and buggy that calling is just easier. ### 1/5 — Update horrible *2019-11-21, version 1.2.7* So I updated and now I don’t see where my points are any more. Tried to sign in and says I don’t exist but when I go to their website my profile is there. App is really a mess! ### 1/5 — Horrible Update *2019-11-20, version 1.2.7* Can’t order thru the app anymore. Doesn’t recognize my login anymore. Don’t fix any bugs just made it worse. Lost a customer!! ### 2/5 — Rewards? *2019-11-19, version 1.2.7* Before this latest update I was able to see my rewards points. How do I do that now? There is no app support either. Just takes me to the website. ### 3/5 — Good food *2019-08-18, version 1.2.5* Good food just needs a tracker for the orders. ### 1/5 — Complete waste of time *2019-06-07, version 1.2.5* This app is very pretty but functionally useless. What good is an ordering app that can’t accept payments? There’s also zero option to pay with cash so since the app canNOT accept credit card payments without kicking an error no matter what kind of card is used and you can’t place an order without paying first, you can’t even order food with it. At absolute best, this is just a glorified menu and nothing else because you WILL have to call your order in if you want to get it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not great, not easy *2026-05-01, version 1.4.0* I would spend money at Green Mill if it was easier to order and pay. The app is worse than their website. Add more modern payment options. ### 1/5 — BROKEN APP *2025-12-17, version 1.4.0* TERRIBLE APP FIX IT CAN NOT EVEN ORDER ONLINE ONE OF THE WORST APPS AVAILABLE ON THE APP STORE IT IS WORTHLESS ### 1/5 — This app doesn’t work! *2025-06-19, version 1.4.0* Myself and three siblings all tried to order using the app yesterday. Not one of us could get through. We all tried to reset our password but the code they say they will e-mail you never gets e-mailed so there is no way to set your new password to log in and order. We all called in our orders separately instead. Very frustrating for all of us. ### 1/5 — Broken *2021-11-14, version 1.3.1* Please just put your trash on Uber Eats or Door Dash. It keeps changing to pick up even when I select Delivery. It then allows you to tip even when you are now forced to pick up. None of my rewards points have updated since they changed the app. Embarrassing. ### 1/5 — App not accepting card *2021-07-02, version 1.2.27* Deleted app after unable to take card kept telling me “unable to process card” I used the card that morning to buy gas with no problems. App needs to be fixed. ### 1/5 — Awful, awful app *2020-11-03, version 1.2.18* I love Green Mill. I love them so much. But this app is riddled with defects; varying errors, hung loading screens, your login will not persist, etc. The app told me to call them. It’s easier to save their phone number in your contacts. ### 1/5 — This app is trash *2020-08-13, version 1.2.18* I wish this app was half as good as their food ### 1/5 — Awful *2020-05-28, version 1.2.16* What is with this app? There’s been issues for many months. I’ve tried on many occasions place an order, and have never been successful and able to receive any food. There’s always an error and now I’ve stopped even calling the store to verbally place an order. If this app represents the quality of your franchise, I’m not interested. ### 1/5 — Closed *2020-04-19, version 1.2.16* Restaurant is actually closed. The app lets you order, then just errors out when you try to submit. It doesn’t tell you they’re closed. The website doesn’t let you order anything, also doesn’t tell you they’re closed. ### 1/5 — Awful, Awful,Awful *2020-03-28, version 1.2.14* App doesn’t allow you to save login info, so you have to enter each time. Same with credit card info. Tried using to order and it crashed each time. Hard to believe you can’t build a simple, dependable app to order pizza these days. ## Most praised reviews (10 highest-rated) ### 5/5 — Love GM! *2021-01-20, version 1.2.23* Best Green mill ever! Excellent servers and fresh food! ### 5/5 — Awesome App! *2020-02-25, version 1.2.10* This app is great. Now it's even easier to get my Green Mill deep dish pizza!!! How can life get any better than this. Thanks Green Mill! ### 5/5 — Great *2019-09-18, version 1.2.6* It’s so very nice to have our dinner delivered when don’t want to go out. ### 5/5 — Destroys the Website *2019-08-10, version 1.2.5* If you love Green Mill like I do, and love Green Mill delivered like I do, use this app. This app is the only way to get delicious Green Mill delivered to your home; stay away from the website. ### 5/5 — Always a good experience *2019-04-26, version 1.2.5* Great food, great service, and best of all app that’s easy to use! ### 5/5 — 🍕 Pizza pasta put it in a box 📦 📦 📦 *2019-02-20, version 1.2.4* I slide my grease mitts across the screen and a nice man or gal brings me hot good stuff. It’s a good arrangement all things considered. ### 5/5 — Updated app now works! *2019-01-26, version 1.2* The app has been fixed and now works! ### 5/5 — App works the same as online *2018-06-17, version 1.0.8* Editing initial review from when app failed to load anything as that seems to have been corrected. The app functions essentially the same as the online version so everything is in the same locations and is easy to place an order. ### 4/5 — Hard to add credit card *2021-02-13, version 1.2.25* The app worked fine until it was time to add a credit card. On that page, the input cursor was not defaulted to the first field, and the fields have no border. That made it a guessing game to figure out how to add the card ... touching the label (card number) did not enable its corresponding input field. It only became obvious when I chose “add card” and saw the field highlighted in an error state. This part of the app experience needs some modifications. ### 4/5 — Very easy to use, just needs a few add ons *2019-02-03, version 1.2* Need estimated delivery time or pickup time and a receipt/confirmation email when an order is submitted --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*