# Green Mountain Power — user reviews > 444 indexed App Store user reviews of Green Mountain Power by Green Mountain Power, rated 4.90/5 from 3,784 ratings. - Source: https://appshunter.io/ios/app/green-mountain-power/id937090423/reviews - App overview in markdown: https://appshunter.io/ios/app/green-mountain-power/id937090423.md - Rating breakdown: 5★ 3,410 · 4★ 314 · 3★ 31 · 2★ 10 · 1★ 19 ## What do users think of Green Mountain Power? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Quick and convenient - 💡 Helpful features (usage tracking, outage reporting) - 🔒 Secure and reliable - 🌟 Excellent customer service **Cons** - 🐛 Occasional app crashes or freezes - 💰 High electricity rates - 🕰️ Delayed or missing estimated restoration times during outages **Commonly reported bugs** - Usage data not always updating in a timely manner - Landscape mode issues with chart/graph visibility **Most requested features** - Ability to schedule payments in advance - More detailed net metering usage breakdown - Improved chart/graph functionality for usage data ## Newest reviews (19 of 444) ### 5/5 — Excellent *2026-08-01, version 3.4.5* One of the easiest and useful apps ive ever seen for a utility service. ### 5/5 — Awesome app *2026-07-31, version 3.4.5* Best way to pay bill ever ### 5/5 — Easy to pay bills *2026-07-30, version 3.4.5* Great little app to facilitate quick access and easy to navigate. Makes paying bills easy! ### 5/5 — Easy website navigation *2026-07-30, version 3.4.5* Even a great-grandmother can use it, no problem. ### 5/5 — Excellent and Easy to use *2026-07-30, version 3.4.5* User friendly, providing easy access to account info and billing. ### 5/5 — Flawless and awesome app *2026-07-29, version 3.4.5* 5 * ### 5/5 — Great service! *2026-07-24, version 3.4.4* Easy to use. Convenient. Reliable. ### 5/5 — Easy-peasy ! *2026-07-22, version 3.4.4* This app is wonderful. It makes paying my electric bill very easy! It would be nice if I could schedule it for the future on this app. I have not figured that one out yet. ### 5/5 — Love this app! *2026-07-18, version 3.4.4* SO easy to use! I can pay my bill, compare usage over time, or report an outage very easily all from the app! Awesome work, Developers! Your app should be a model for any utility that accepts payment online. ### 5/5 — Great App *2026-07-17, version 3.4.4* Love it, always been user friendly!! Customer service has always been great! Thank you! ### 5/5 — Quick Response to our outage! *2026-07-16, version 3.4.4* We had a power outage at our house. I reported it using the GMP app and a crew showed up very promptly and replaced the transformer on our pole and we were back online in no time! Very impressive and professional service!!! Thank you!!! ### 5/5 — GMP *2026-07-15, version 3.4.4* This app is awesome ! Makes paying my bill and reporting any issues so easy. I can see where there is an outage and so much more ! ### 5/5 — Review of GMP app *2026-07-14, version 3.4.4* Excellent app, easy to use. ### 5/5 — Easy and convenient *2026-07-14, version 3.4.4* Makes paying easy ### 5/5 — Easy to Use *2026-07-13, version 3.4.4* Love paying online via the App. All the info is at my fingertips. ### 5/5 — Easy to use *2026-07-11, version 3.4.4* Quick updates to usage, outages and payments ### 5/5 — Easy breezy access *2026-07-10, version 3.4.4* No fuss easy access and quick! Thank you GMP ### 5/5 — Paperless *2026-07-09, version 3.4.3* Love that it’s paperless don’t have to wait for bill just go on app and check it out& I can also pay ahead and have money on on acct. ### 5/5 — Easy and Fast *2026-07-08, version 3.4.3* Paying and seeing my bill couldn’t be easier. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app I’ve seen *2021-01-11* This has to be by far the worst app I’ve ever seen or used, it very rarely functions as it should and when it does work the only working feature is the ability to see and pay your bill. The report outage function the view outage map function payment history none of it ever works properly and now the app isn’t even opening, why publish an app of its not going to function as it should or better yet not function at all? I’d switch power companies if they weren’t the only electricity provider in my area, can’t wait to buy a house you can bet it’ll be solar or a different company all together. **Developer response:** From App Team at GMP: We apologize that you have had a less than favorable experience with the GMP app. We have recently released some fixes that addressed many of the bugs reported by some customers. We encourage you to load the newest version and leave further feedback or contact us directly at appfeedback@greenmountainpower.com to work directly with the App team. Please contact us we would like to help make the app work for you. ### 2/5 — App works well congratulations *2025-09-23, version 3.0.7* Easy to use. Good job by the developer! Too bad Green Mountain Powers rates are ridiculously high! Stop paying your executives so much money & concentrate on helping consumers afford to live in today’s economy. Obviously that won’t happen because the higher-ups and people who make more than 100 K a year rule the world financially.! True Story ### 2/5 — Used to be a great app *2023-05-02, version 2.5.5* Not sure why, but the “select date” portion for making a payment is no longer an option. There are 4 steps to paying the bill—it even says which step at the top of the screen, but it now jumps from step 2 to 4, skipping the select a date option in step 3. Before this ‘glitch’ started happening this app was 5 Stars—very straight forward and user friendly! Please fix this problem ### 2/5 — Beyond frustrating *2021-01-25* This is a great app when it works, and has a ton of useful information for monitoring your energy use. And as far as utilities go, GMP is the best in terms of service that I’ve ever had to deal with, and it is also both extremely socially conscious and environmentally forward looking, a rarity in this industry. Unfortunately their app almost always stops working after I have checked the “summary” function a few times. I can’t even say how many times I have reinstalled it, but the information is valuable and I can’t seem to find it on their website, so I continue to go through the hassle of reinstalling over and over again. Hopefully a phone upgrade from my old 6s will fix this—not that I haven’t kept up to date with all the latest OiS versions. **Developer response:** From App Team at GMP: We apologize that you have had a less than favorable experience with the GMP app. We have recently released some fixes that addressed many of the bugs reported by some customers. We encourage you to load the newest version and leave further feedback or contact us directly at appfeedback@greenmountainpower.com to work directly with the App team. ### 3/5 — It’s ok *2026-07-07, version 3.4.3* Trying to make multiple payments in a month doesn’t work ### 3/5 — Love the App *2026-04-08, version 3.1.1* Very easy to use! ### 3/5 — Love the App *2025-09-03, version 3.0.1* Very easy to use! ### 3/5 — Needs two improvements *2025-07-03, version 2.5.5* Two things could make this app better. First, in the usage tab the bottom of the chart is cut off in landscape mode, and one needs to rotate the device into portrait mode to see the bottom of the graph. Second, also in the usage tab, it would be useful to see how much power was used from the grid, or better yet, what the net difference between power drawn from the grid versus power returned to the grid - which is really the most important statistic. Thanks! ### 3/5 — App works well congratulations *2024-06-13* Easy to use. Good job by the developer! Too bad Green Mountain Powers rates are ridiculously high! Stop paying your executives so much money & concentrate on helping consumers afford to live in today’s economy. Obviously that won’t happen because the higher-ups and people who make more than 100 K a year rule the world financially.! True Story **Developer response:** From GMP: Thanks for leaving such a positive rating. We appreciate all feedback and questions. To contact email us at appfeedback@greenmountainpower.com . ### 3/5 — Review on Green Mountain Power app *2024-06-03, version 2.5.5* Green Mountain Power App is pretty good, but it should come automatically with a quick link to be able to find it in your homepage automatically instead of having to make one on your own after you download the app. You have to find it and then make a quick link, but other than that, it’s a pretty good app. ## Most praised reviews (10 highest-rated) ### 5/5 — Rating five stars. *2026-08-14, version 3.4.7* Love GMP and the app!!! ### 5/5 — Customer *2026-08-13, version 3.4.7* Easy access and very convenient to all my information and payments. ### 5/5 — Easy to Use *2026-08-12, version 3.4.7* Love paying through the app and seeing our usage as well. Easy & convenient! ### 5/5 — Peter Feldman *2026-08-11, version 3.4.7* Easy to use and informative ### 5/5 — User Friendly *2026-08-10, version 3.4.7* The GMP app is very easy to use and offers great account and usage information, outage updates and payment options. Very happy with it. ### 5/5 — Easy peasy! *2026-08-10, version 3.4.7* Very simple to use ### 5/5 — GMP App *2026-08-07, version 3.4.7* It’s great So much easier and convient to pay my bill or make payments ### 5/5 — A+ *2026-08-06, version 3.4.7* A+++ ### 5/5 — Great App *2026-08-03, version 3.4.5* Easy to use when making payments, sending alerts for power outages and receiving notification when power is restored ### 5/5 — Love it *2026-08-02, version 3.4.5* This app is extremely user friendly and efficient --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*