# Greene Turtle — user reviews > 43 indexed App Store user reviews of Greene Turtle by Paytronix Systems Inc, rated 3.00/5 from 47 ratings. - Source: https://appshunter.io/ios/app/greene-turtle/id849930663/reviews - App overview in markdown: https://appshunter.io/ios/app/greene-turtle/id849930663.md - Rating breakdown: 5★ 16 · 4★ 5 · 3★ 3 · 2★ 7 · 1★ 16 ## Newest reviews (11 of 43) ### 2/5 — Not for loyalty members *2024-08-10, version 23.10.2023052901* My Greene Turtle loyalty credentials log me in just fine at their website. Repeatedly, however, those credentials, went entered via this app, produces a “we don’t know who you are“ reaction. So this app is worthless for anything having to do with your loyalty membership. not sure this is even worth the two star rating that I gave it. ### 2/5 — Not Great *2024-07-28, version 23.10.2023052901* App does not reflect Canton - Baltimore location as a valid location. Cannot reset password within app. Lots of fighting with the tech to perform basic functionality that I have never seen in another food based app or digital experience whatsoever. ### 2/5 — Stopped Working *2023-04-27, version 22.17.2023012401* After the most recent iOS update, this app stopped working! ### 2/5 — Terrible app *2023-03-30, version 22.17.2023012401* Worst app of any restaurant online ordering app I’ve ever used. It requires you to be connected to WiFi in order to use, is horribly glitchy, forces you to put in a tip even for curbside pick up. Just hate using it ever single time! You can do better! Love the food, though! ### 2/5 — No curbside pick up *2020-12-13, version 20.56.2020112402* My order in the app clearly says Curb side pick up. The store Associatte never brought it out. I called and still no one would bring it out. When I went in they said my receipt says “To Go” and I have to come in. My receipt has my vehicle make-color. Why? I guess the Turtle doesn’t really offer Curb Side. No need to tip in the future if I have to walk in. 995757487 ### 2/5 — Reward program for take out *2020-10-17, version 20.24.2020040601* I have made orders for take out and haven’t received my reward points for them. How do I get my points. ### 2/5 — Fix the problems!!! *2020-09-14, version 20.24.2020040601* I went to order meals for my family on the app. When I went to order a signature burger it kept asking me to pick a meat temperature but there was nowhere to pick it. (I wrote medium well in the special instructions). Because I live in a huge OLD home I do not get mobile reception inside so I had to stand outside (in my pajamas) and call the order in. ### 3/5 — When’s the last time the developer tried this app? *2020-07-24, version 20.24.2020040601* Ever time I use this app I hope it’s improved but that’s not the case. 1) choose a burger > you have to unclick the box to choose how it’s prepared. If you don’t, you get to the end and it asks for your preference and you can’t advance 2) Want to change your phone number? Well you can, but then you can’t get off that screen. 3) Ditto #2 if you’d like to leave a tip. Can’t get off the screen. Obnoxious. But the service and food are both terrific at the North Brunswick, NJ location. ### 1/5 — Worst App *2020-07-15, version 20.24.2020040601* Not sure why it doesn’t work well if at all with IPhone. Horrible! ### 1/5 — Worst app ever *2020-04-07, version 20.24.2020040601* Can’t use it to order because when You enter a cc# you lose the continue button. Waste of time. East somewhere else. ### 1/5 — Keeps closing every time I open it. *2019-10-03, version 19.19.2019060301* Ever since the app was changed, it has been nothing but problematic. I even emailed them and they still could not resolve the issue. Very annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can not register *2025-11-03, version 25.12.2025082801* App will not allow registration ### 1/5 — Can’t even reset password *2024-11-16, version 24.10.2024072501* Top 10 of worst apps that cannot do the simplest things. ### 1/5 — Rewards *2023-07-09, version 23.10.2023052901* Can’t apply $10 coupon reward. ### 1/5 — Does Greene turtle even care????? *2023-07-06, version 23.10.2023052901* Can’t place order with a $10 reward. “Error validating basket” ### 1/5 — Can’t use rewards *2023-06-16* Can’t use rewards in app because when you check out you get “error validating order” ### 1/5 — 😩 *2023-06-11, version 23.10.2023052901* I downloaded the app but I could not get it to work. Frustrating! ### 1/5 — The app doesn’t open *2023-05-18, version 22.17.2023012401* Everytime i click on the app it just glitches out and doesn’t get past the loading screen. i’ve deleted and reinstalled the app 3 times and it still doesn’t work. I have coupons that i can’t use because the website doesn’t give me the option to add them to my order. please update the app! ### 1/5 — Green Turtle *2023-05-11, version 22.17.2023012401* App no longer works. Please fix! ### 1/5 — Ugggh *2023-05-07, version 22.17.2023012401* Just downloaded the app yesterday at the suggestion of my server. Everytime I've attempted to login into the app since I keep getting some kind of error message. ### 1/5 — iOS15 -this app is broken *2021-09-24, version 21.39.2021062201* Crashes upon launch in iOS15 ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome but one issue *2021-09-22, version 21.39.2021062201* Love the app but having an issue not being able to launch the app since upgrading to ios 15. Please update. ### 5/5 — 🔥🔥🔥🔥 *2021-02-19, version 20.56.2020112402* Great App!! ### 5/5 — absolutely amazing *2021-01-08, version 20.56.2020112402* very user friendly and simple to order food!!! ### 5/5 — Great app *2020-06-06, version 20.24.2020040601* My order went through with no problems and processed with no problems! Got my points with no problems. App ok for me! Food was great to ### 5/5 — Review *2014-07-19, version 14.0.2014022701* Amazing App love the place an food as well ### 4/5 — Good food *2025-04-30, version 24.10.2024072501* App is decent. Special instructions could be placed elsewhere. Great food. Not sure if feedback portion works as I had an issue with an order and hard received no response ### 4/5 — Refuses to launch *2021-09-27, version 21.39.2021062201* App will not open. Therefore not able to accrue rewards 😡 ### 4/5 — Burger temperature is hidden *2021-01-14, version 20.56.2020112402* When you select a burger off the menu, the temperature is hidden because the “burger” checkbox is already checked. You have to recheck the box to see the temperature. ### 3/5 — Error message *2024-04-21, version 23.10.2023052901* App has been giving an error message for a month now..I was at Green Turtle and the app wouldnt open after attempting to log in...error is stating issue with server...ease advise on troubleshooting options ### 3/5 — Love to hate! *2023-02-20, version 22.17.2023012401* The app is an awesome app to use in place orders, but it’s such a shame that the restaurant cannot complete its orders correctly. I use this app twice now to order food and have it delivered but each time the order is completely was missing items. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*