# GreenMobility — user reviews > 26 indexed App Store user reviews of GreenMobility by GreenMobility AS, rated 4.72/5 from 251 ratings. - Source: https://appshunter.io/ios/app/greenmobility/id1487639988/reviews - App overview in markdown: https://appshunter.io/ios/app/greenmobility/id1487639988.md - Rating breakdown: 5★ 202 · 4★ 25 · 3★ 7 · 2★ 3 · 1★ 5 ## Newest reviews (6 of 26) ### 2/5 — PKW Funktioniert nicht, kein deutschsprachiger Support *2022-11-21* Ich habe heute in Deutschland versucht zum ersten Mal einen Wagen zu buchen. Leider sprang der Wagen nicht an. Der Support war nur auf Englisch und konnte mir nicht weiterhelfen. Als ich nach einem deutschsprachigen Support nachfragte, sagte man mir: einen deutschsprachigen Support gibt es nur ab 9:00 Uhr. Es war 08:20 Uhr. Autos, die man über carsharing bucht, müssen sich selbst erklären. ### 3/5 — Wunderbar *2022-06-01* Die Fahrzeuge ansich sich sind recht gut aber man kann in Köln damit nicht von A nach B kommen weil der Radius viel zu klein ist. ### 3/5 — Bewertungen nicht einsehbar. Warum? *2022-01-15* Bitte Nutzer-Bewertungen ‚freischalten‘. Danke. ### 4/5 — Needs some post-drive features *2021-09-11* The app in general is good but limited when leaving the car. It asks you for damage seen before renting the car, but that is with the car locked so one can only see outside. Once inside one can see internal damage or malfunctions. When the driving ends, the only thing the app asks is about cleanliness and nothing more, I have had to several times send a separate email with details of what was wrong with the cars, it would be a great addition to expand the post drive evaluation. ### 2/5 — Great service, but one annoying bug in the app *2021-03-29* Overall great service, the app is stable and easy to use, but there is one very annoying issue. When starting a ride the app is supposed to ask you if you want to pay 3e extra to reduce the deductible in the insurance. This is a great option, but it is never shown on my phone. The pop up (or whatever it should look like) is simply never shown and the car is unlocked straight away when I swipe that “Unlock” slider. So every time I pick a car I have to call the support, sometimes waiting for tens of minutes in the wind or rain of our beloved Nordic spring (😅), and every time they add this 3e extra insurance fee to my booking manually (kudos to them). Would be really-really great and appreciated to finally be able to enable this option just by myself (or maybe even enable it once for all the rides in the future). ### 5/5 — The UX for unlocking the car is buggy *2020-11-14* Whenever I try to start my ride, I get prompted whether I want to purchase extra insurance. If I select No, a lot of times the car doesn't unlock, if I say yes, it usually works. This means that I end up wasting time trying to click no fast enough after swiping to unlock in the hopes that it takes effect. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mr *2024-12-08* Veramente pessima come App se nn sei di Nazionalità Danese Tedesca o altri paesi del nord non puoi accedere dopo la prima registrazione e in oltre ho perso 1 ora per inserire la carta di credito che non ha mai accettato sia Visa che Mastercard ### 1/5 — Poor maintenance and lack of responsibility *2024-06-13* Their cars are often extremely dirty inside, with trash and even liquid spills. I have in several occasions been affected by faulty equipment in their cars. In one occasion even causing me to receive a fine. The company despite having been provided evidence of the faulty equipment, refused to take responsibility for the fine. Their services are convenient, but for me they have come at the cost of great anxiety on several occasions. Use their cars at your own risk, and know that if something happens, even if its the fault of the car’s maintenance, you will most likely be on your own. ### 1/5 — Scam *2024-04-17* Advertised 0.15c/min. Used for 111 minutes. Got a bill for 204e instead of 16.65e. Scam. ### 1/5 — App & Charging *2023-04-16, version 2.120* App is not intuitive and have many glitches- had to call customer two times Charing had issues with the charging card and I had to call Eon and customer service Very bad overall experience Kim ### 1/5 — Worst Car sharing in germany! *2022-12-29* For several months I have been using different car sharing companies and never been charges any extra fees! Yet GM charged me twice for the same incidence! Plus the too expensive prices lately. NEVER AGAIN. ### 1/5 — Scam *2022-11-07, version 2.120* Stay away, they bait and switch you with prepaid packages and then charge you extra on top 🤬 ### 1/5 — Not useable *2022-05-25* Unfortunately, the app is not useable and cars cannot be rented. I was able to rent once, since then then the app is asking to accept terms and conditions to the city I live in (and sometimes another) and then hangs. No way to rent a car. Recommended workaround from hotline is not working. Customer service through email could also not help (according to them my profile is activated - but it is not - and they cannot prevent it from happing again). Actually it is a nice concept, but looks like no control on the app/backend and nobody can help which makes it useless and not reliable at all! ### 1/5 — Horrible service *2022-03-04* There are hardly any parking spots, which defeats the whole value of the service, having me waste 30 minutes finding a place to drop off the car. I then got fined for parking at the Greenmobility Hotspot (!) and the customer service was unhelpful throughout the whole thing. Been using carsharing for years, but never had such a bad experience. ### 1/5 — Disastrous ‘up’grade *2019-11-26, version 1.1* The new app doesn’t work. Reserved cars won’t unlock, you can’t see the map, and although in theory you can have 20 mins free reservation time you can only select 15 or 30 minutes. A shame that they are killing the service with this and a general hike in charges and loss of the monthly subscription. ### 2/5 — Expensive *2023-02-15* Crazy expensive and hidden costs on top. Parking at the airport cost more then 1h of driving there. ## Most praised reviews (10 highest-rated) ### 5/5 — Great alternative to car ownership *2024-10-11* I do not own a car and I bike most of the time, but I love to use GreenMobility cars when it rains, to visit friends in the outskirts of Copenhagen or for a week-end trip. It is also great option for saving money as parking is included in the price (great for CPH city center and for driving to the airport). Overall the cars are clean and enough charged. Sign-up process is quick and easy. Most of the time I use the Zoe as it is more convenient to park in the city center, but I have also used the vans to move-in and the Polestar when I am more into an exclusive treat ! Highly recommended :) ### 5/5 — Superb! *2023-09-07* Very quick to register; new vehicles; quick and easy to find, reserve, unlock. Fair price. Very useful! ### 5/5 — Amazing *2023-08-13, version 2.216* 11/10 for convenience and ease. And it’s great value. ### 5/5 — First time rider *2023-05-16* So easy, fun and worry-free. What a nice way to travel! ### 5/5 — Superbe service *2022-12-29* Ce service m'aide énormément dans certaines situations, elle est simple à utiliser et les voitures en elle même sont vraiment sympas comme le service client. Seul bémol peut-être le UI (mais en vrai ça va), et la carte implémentant Plans (l'application d'Apple) qui nest pas mis à jour avec les bâtiments en 3d et ni la possibilité de lancer un trajet vers le parking en partenariat avec GreenMobility le plus proche de la destination. ### 5/5 — Great cars, nice app! *2022-05-23* Super smooth experience, cars are fun to drive, very clear app - great way to move around CPH ### 5/5 — Mangler sprinkler væske *2022-03-12, version 2.115.0* Mangler sprinklervæske på vinduesviskerne … ### 5/5 — Excellent système *2021-11-15* Le système fonctionne très bien, l’application est simple, et l’assistance téléphonique est efficace. Un moyen unique de circuler avec un véhicule 0 émissions. ### 5/5 — Rudina *2021-08-31, version 1.3.3* More expensive than I initially thought but still very useful if you’re traveling within the zones where you can return the car. I would wish for the map of stations to have a function where for example if you write a destination it tells you where the closest station to that destination is; just makes things smoother; but other than that all was brilliant and had to call help center a few times and they quickly answered and were very helpful; so all in all great experience and will use them again! ### 5/5 — Great and good *2021-08-16* Fast service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*