# Greenwood - Mobile Banking

> Financial services app for Black and Latino communities with savings, spending, and community support. (iPhone/iPad app by Greenwood, Incorporated.)

- Source: https://appshunter.io/ios/app/greenwood-mobile-banking/id1627062465 (this page in markdown: same URL + `.md`)
- Developer: [Greenwood, Incorporated](https://appshunter.io/developer/1627062467)
- Category: Finance
- Price: Free
- Rating: 4.84/5 from 7,342 App Store ratings · 140 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 144 MB
- Languages: English, French, Spanish
- Released: 2022-06-16
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/greenwood-mobile-banking/id1627062465/reviews.md

## What is Greenwood?

Greenwood is the new financial home for the Black and Latino communities. Become one of the 500,000+ who have joined the movement. When you open an account through Greenwood, you can save money, help the community, and get paid early. 

Greenwood is a financial technology company, not a bank. Banking services provided by Coastal Community Bank, Member FDIC. Deposits are insured up to $250,000 per depositor. FDIC insurance only covers the failure of an FDIC-insured bank. FDIC insurance is available through pass-through insurance at Coastal Community Bank, Member FDIC, if certain conditions have been met. The Greenwood Debit Mastercard® is issued by Coastal Community Bank pursuant to a license by Mastercard International.

DIGITAL SAVINGS AND SPENDING ACCOUNTS
Whether you’re putting money aside to build towards your goals or seeking a spending account that makes your money go further, Greenwood has an account to support you. Open a savings account today with no minimum or monthly fees and earn 4.15% APY. Our spending account includes a Mastercard-branded debit card with a wealth of benefits including, zero liability, identity theft protection, and global emergency services.

INVEST IN YOURSELF. NOT FEES.
No overdraft - no fees
No ATM surcharge fees at participating locations
No minimum balance fees
No peer-to-peer transfer fees

JOIN US. PAY IT FORWARD.
When you open an account through Greenwood, you save money and help the community. Recirculating wealth in our communities is at core of why we exist.
Feed 5 meals to a family through Goodr when you create an account. Give to UNCF and NAACP through spare change round-ups. 

CONTACTLESS SERVICES USING APPLE PAY AND MOBILE DIRECT DEPOSIT FOR QUICK AND SECURE PAYMENTS.
Pay at participating grocery, retail and other stores  with your mobile device
Complete purchases online without entering your card number
Get cash back with qualifying debit transactions. Maintain peace of mind with Mastercard's zero liability policy for unauthorized purchases. Deposit checks into your spending or savings account 24/7 right from your mobile device, no branch or ATM visits required.

FEE-FREE ATM WITHDRAWALS WORLDWIDE
Withdrawals at Allpoint, Moneypass, Wells Fargo and PNC ATMs are surcharge free.

GET PAID EARLY
With direct deposit, you may receive your payroll and other ACH deposits as soon as they’re available – often as much as two days before your actual pay date.

EARLY DIRECT DEPOSIT
Direct Deposit early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.

MASTERCARD ZERO LIABILITY POLICY
Mastercard's Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions or any transactions not processed by Mastercard. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.

APY
The Annual Percentage Yield (APY) for savings accounts through Greenwood is variable and is subject to change at any time. The disclosed APY is effective as of May 22, 2023. An account must have $0.01 in savings to earn interest. The national average is 0.40% APY as of May 15, 2023. Obtained from FDIC.

## Key features

- Digital savings and spending accounts
- 4.15% APY on savings
- No overdraft or monthly fees
- Fee-free ATM withdrawals worldwide
- Early direct deposit
- Community giving features
- Contactless payments with Apple Pay

## What do users think of Greenwood?

Overall sentiment: negative

**Pros**

- 💳 Smooth banking experience
- 🕰 Early direct deposit
- 🤝 Support for minority communities
- 🚀 Innovative mobile banking app

**Cons**

- 🐛 Frequent app crashes and freezes
- 🕰 Slow processing times for transfers and deposits
- 📞 Poor customer service and lack of responsiveness
- 🔒 Security issues and account lockouts
- 💳 Debit card delivery delays

**Commonly reported bugs**

- Login screen issues and inability to access accounts
- Disappearing mobile deposit feature
- Inconsistent biometric authentication

**Most requested features**

- Add Zelle integration
- Implement mobile check deposit
- Provide more transparency on account holds and restrictions
- Improve in-app transaction history and search functionality
- Introduce budgeting and savings tools

## Recent user reviews (10 of 140)

All indexed reviews: https://appshunter.io/ios/app/greenwood-mobile-banking/id1627062465/reviews.md

### 1/5 — Worst experience ever

*2026-08-08, version 4.9.3*

No one answers the phone during business hours in customer service, I can’t transfer money to an external bank, Zelle isn’t available. Greenwood is horrible and I wouldn’t recommend them to anyone. Stick to the reputable banks who have been in business many years.

### 5/5 — Simple to use, with a purpose

*2026-06-29, version 4.9.3*

Review

### 2/5 — Terrible!

*2026-06-15, version 4.9.3*

I’ve had this account for a few years. The app doesn’t always try s deliver certain functions. Adding an external account is impossible! I called and the recorded message said, “No customer service representatives are available.” I called during their stated hours of operation! No chat feature available in app. My funds are stuck there! I’ve had to go through my external bank. This is unacceptable’

### 3/5 — App

*2026-06-11, version 4.9.3*

I haven’t been able to log into the app for the past three days. This isn’t the first time this has happened. Please fix the app asap!

### 3/5 — Considering finding a new bank

*2026-06-11, version 4.9.3*

I’ve had my account a few years now but lately it’s become a not so good experience. Every other month I’m being kicked out the app due to error and credentials and it’s happening more often to the point it’s frustrating. I’ll be closing my account soon

### 2/5 — Weird Log-In Issues

*2026-05-29, version 4.9.3*

Sometimes out of the month there are actually full days where they say my credentials are not allowing me to log in. Whether it is Face-ID or password, this raises a full concern because of how much I’ve invested with stocks through this app.

### 1/5 — Scam

*2026-05-19, version 4.9.3*

I can’t use my card or get my money out

### 2/5 — Had since the start!

*2026-05-10, version 4.9.3*

Never had any issues with the bank. Deposits were always done on time never had my account breached or anything of that nature. The only issue I have is recently I went to read the privacy policy and the terms and conditions.  I could not locate them anywhere on the site. I reached out to customer service and they were supposed to email both documents to me. I only received one of the two. If that gets fixed, I will update my review. Until then I had to pull all my money out of that account.

### 1/5 — Waiting on my refund

*2026-03-09, version 4.9.3*

Don’t get an account with them they blocked me from getting my refund for no reason and gave me a bs answer

### 5/5 — Good app

*2026-03-06, version 4.9.3*

Amazing app. Just wish they had like text alerts or alerts in general when you get paid or something is taken out

## Frequently asked questions about Greenwood

### What does the Greenwood app do?

The Greenwood app provides digital savings and spending accounts for the Black and Latino communities. It aims to help users save money, get paid early, and contribute to community initiatives. Banking services are provided by Coastal Community Bank, Member FDIC.

### What are the key features of the Greenwood app?

Key features include digital savings and spending accounts with no minimum or monthly fees, earning 4.15% APY on savings, fee-free ATM withdrawals worldwide, early direct deposit, and contactless payment options. The app also integrates community giving through spare change round-ups.

### Is the Greenwood app free to use?

Yes, the app is free to use. There are no overdraft fees, ATM surcharge fees at participating locations, minimum balance fees, or peer-to-peer transfer fees. The savings account has no minimum or monthly fees.

### What are the use cases for the Greenwood app?

Users can open a savings account to set aside money for goals, use a spending account for daily transactions with a Mastercard-branded debit card, and benefit from early access to their paychecks. The app also allows users to contribute to charities like Goodr, UNCF, and NAACP.

### Is my money safe with Greenwood?

Yes, deposits are insured up to $250,000 per depositor through pass-through insurance at Coastal Community Bank, Member FDIC, provided certain conditions are met. The Greenwood Debit Mastercard® is issued by Coastal Community Bank and is protected by Mastercard's Zero Liability Policy for unauthorized purchases.

## Version history (last 5 releases)

### 4.9.3 — 2025-11-07

Bug fixes

### 4.9.2 — 2025-09-11

Together We Thrive!

### 4.9.1 — 2025-07-16

Bug fixes and design updates.

### 4.8.0 — 2025-07-01

Bug fixes.

### 4.7.0 — 2025-05-30

Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*