# Greenworks Shopping — user reviews > 90 indexed App Store user reviews of Greenworks Shopping by SUNRISE GLOBAL MARKETING, LLC, rated 4.64/5 from 1,559 ratings. - Source: https://appshunter.io/ios/app/greenworks-shopping/id6450275418/reviews - App overview in markdown: https://appshunter.io/ios/app/greenworks-shopping/id6450275418.md - Rating breakdown: 5★ 1,291 · 4★ 140 · 3★ 32 · 2★ 13 · 1★ 80 ## What do users think of Greenworks Shopping? Overall sentiment: negative **Pros** - 👍 Great products - 🚀 Powerful and durable tools - 💡 Innovative and progressive company - 👍 Loyal customer base **Cons** - 🐛 Buggy app and website - 🔒 Poor customer service and support - 🔒 Difficulty contacting and reaching the company - 🔒 Unresponsive to customer issues and concerns **Commonly reported bugs** - App crashes and freezes - Website issues with registration and product support - Unreliable and unresponsive customer service **Most requested features** - Improve app functionality and user experience - Enhance website usability and support - Provide better customer service and communication channels ## Newest reviews (11 of 90) ### 4/5 — Interchangeable *2025-09-25, version 6.5* Really like having all my tools on the same platform, only negative is the battery life, less tan 3 years ### 2/5 — Registration *2025-09-22, version 6.5* Spent four hours trying to register my mower still not registered. I have no clue how to get it. Register registered on this website. Search for a blade for my new mower they can’t even find a blade for it. Can’t even find the mower model. You can’t get much more useless than this. ### 4/5 — Green work tools *2025-09-14, version 6.5* I have almost all their tools 40 V I love them, but I have to complain that their edger is the worst thing is it design is terrible it has one rounded wheel to support it the motor and weight is on the left so it constantly wants to rotate to the left if you are right handed you can’t see where the blade is for a good cut it will wear you out trying to keep it straight it needs two wheels and a cut you can see. I give up on it and am pulling out my gas push edger hopefully they will make a push edger. I love the rest of my yard equipment ### 3/5 — Compatibility *2025-08-19, version 6.5* There could be more specific information regarding compatibility of parts and accessories with specific models of equipment. I’m not 100% sure that I’m buying the correct parts for my specific model of strong trimmer. I’m guessing which is a little frustrating. ### 4/5 — Free shipping? *2025-08-14, version 6.5* I used my points to make my purchase which took the price below $100 and I lost the free shipping. I think this is a crummy way of doing me. I should have been able to use my points and still had free shipping! ### 5/5 — Great Service *2025-08-06, version 6.5* Called in to ask a few questions about my Greenworks Trimmer and Leaf Blower Combo and my Rep Emily too care of every question I had and went above and beyond helping me great Customer Service and the Product is GREAT THANK YOU GREENWORKS CUSTOMER SERVICE WAS THE BEST !!!! ### 5/5 — 80 volt Blower *2025-08-04, version 6.5* I bought a 80 volt leaf blower Reconditioned and so far it has performed well . I didn’t receive a shoulder strap with my order so I contacted customer service and they very promptly shipped me one out . Thanks for excellent customer service 👍🏿👍🏿 ### 5/5 — Love them all *2025-07-28, version 6.5* I’ll never buy another brand ### 5/5 — Tools and accessories *2025-07-22, version 6.5* No stinky fuel ### 3/5 — Shipping *2025-07-21, version 6.5* Stated on first ad Free shipping but charged me $10 to get the product delivered ### 5/5 — Great products *2025-07-13, version 6.5* I absolutely love these products and will continue to add to my landscaping arsenal ## Most critical reviews (10 lowest-rated) ### 1/5 — Battery Failure *2025-09-14, version 6.5* Battery not charging in 3 months ### 1/5 — Horrible customer service *2025-09-11, version 6.5* I need a replacement ignition key for CRZ426 and have called several times and initiated chats but haven’t been able to speak to anyone! ### 1/5 — NEED REPLACEMENT *2025-09-11, version 6.5* 600 PSI POWER WASHER FAILURE ### 1/5 — Web site *2025-07-31, version 6.5* Impossible to navigate ### 1/5 — Website *2025-07-28, version 6.5* Horrible website. Overwhelming and not easy to use. Can’t really ask questions although it is supposed to be intuitive. Too much redundancy. ### 1/5 — 80v Chainsaw 18” *2025-07-28, version 6.5* I don’t recommend. Saw is good for 5-6 cuts through 16” logs. Battery gets very hot and is dead after 20-25 minutes run time. You have to wait 20 minutes for battery to cool before it can charge for 60 minutes for another 5-6 cuts. Battery gets so hot I am worried it may explode Saw does not come close to gas powered chainsaw. Save your money and buy a Stihl ### 1/5 — GWAPP10 *2025-07-26, version 6.5* 10% discount code did not work with first order, sale ends in 17 hours, and business hours are Monday through Friday (AM/PM) with no weekend support. ### 1/5 — Sign in *2025-07-20, version 6.5* I downloaded this hoping that I could return a tool I received broken. I logged into the site with Apple, but cannot do that with the App. My order is not there, my account is not there, it is a mess. ### 1/5 — Cant register products *2025-07-17, version 6.5* Went to website could not register product because of accepting cookies which is not anything I did wrong. Downloaded app and try to register product. Can’t find an area on app to register this is not a good start green works ### 1/5 — App doesn’t work *2025-06-29, version 6.5* I have tried repeatedly to use your app and it fails me every time ## Most praised reviews (10 highest-rated) ### 5/5 — Snow blower *2025-11-03, version 6.5* Great products ### 5/5 — GW Tools *2025-11-01, version 6.5* We’ve had great luck with our purchased items! ### 5/5 — Great shopping experience *2025-10-19, version 6.5* I gave the company 5 stars for the support ### 5/5 — MZ606-60v 60” zero turn *2025-10-11, version 6.5* The mower is fantastic especially for the price. I grew up around Gravely, John Deere, and Hustler. This mower is just missing a couple options to be at that level, but it’s also half the price with way less maintenance. I cut 2 acres with it and it still had 15% battery life left. 1 acres was cut regularly and the other was 12” tall. I think I could do 3 acres with it if it was all regularly cut. It’s cut is just as good as as the top mowers. The key is paying attention to efficiency. Don’t cut up and down a hill if you can cut it side to side. Don’t turn the blades up higher than necessary, and keep the blades sharp. It’s advertised as having a stamped deck, it’s definitely not stamped. It’s a welded 10gauge deck. Its durability is just as good as the big name brands. I’m very happy with it. ### 5/5 — Amazing product *2025-09-28, version 6.5* Will be buying more ### 5/5 — Loyal owner *2025-09-26, version 6.5* I’ve been dealing with Green works now for over four years. I’ve purchased several items one of which I had to return because of a defect. Having been in automotive retail for 35 years, I know the importance of good customer service . I have only one word. OUTSTANDING!!!! ### 5/5 — Love Greenworks Products *2025-08-22, version 6.5* Been using them for many years and I am VERY pleased with the benefit of not using gas products. ### 5/5 — Products in general *2025-08-18, version 6.5* So far so good. Love the products; Saw, hedge trimmer, blower and now pole saw. ### 5/5 — Love my Greenwork *2025-08-11, version 6.5* I had a shoulder injury and I couldn’t pull a cord anymore and I worked at Lowe’s one of your salesman was there that day and sold me in an instant. I have almost all of the 60 products looking for the pole saw next. Thanks Jon van Winkle P.s. just upgrading the 21 in lawn mower still works great. ### 5/5 — Great Products *2025-08-11, version 6.5* Website easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*