# Greystar Resident App

> Apartment resident app for rent payment, maintenance, and community communication. (iPhone/iPad app by Greystar Real Estate Partners LLC.)

- Source: https://appshunter.io/ios/app/greystar-resident-app/id1500611474 (this page in markdown: same URL + `.md`)
- Developer: [Greystar Real Estate Partners LLC](https://appshunter.io/developer/1367539857)
- Category: Lifestyle, Business
- Price: Free
- Rating: 4.90/5 from 5,985 App Store ratings · 44 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 170 MB
- Languages: British English, French (France), Brazilian Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2020-03-01
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/greystar-resident-app/id1500611474/reviews.md

## What is Greystar Resident App?

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).
 
 If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

Greystar Resident App Features:

•  Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. 
•  Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
•  One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
•  RentNotify - Sends push notifications to your device, reminding you to pay rent.
•  Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
•  Submit Maintenance Requests - Submit a maintenance request right from the app. 
•  Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
•  Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
•  Touch ID Login - After initial setup, securely log in to the app by scanning your finger print
•  Face ID Login - Authenticate with your face with iPhone X+
•  3D Touch Support -  Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.  

Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.

## Key features

- One-time rent payments
- Recurring rent payments
- One-tap rent payment
- Rent reminder notifications
- Submit maintenance requests with photos
- Complete inspections
- Secure fingerprint and facial login

## What do users think of Greystar Resident App?

Overall sentiment: neutral

**Pros**

- 🌟 Stunning location and amenities
- 👍 User-friendly residential portal
- 💯 Excellent maintenance team
- 🤝 Caring and professional staff

**Cons**

- 🐛 Login and account issues
- 🤔 Lack of communication from staff
- 💰 Concerns about rent increases
- 😕 Unprofessional staff behavior

**Commonly reported bugs**

- Login problems and inability to create new accounts
- Maintenance request system not working properly

**Most requested features**

- Improved maintenance request tracking
- Better communication about building operations

## Recent user reviews (10 of 44)

All indexed reviews: https://appshunter.io/ios/app/greystar-resident-app/id1500611474/reviews.md

### 5/5 — Great app

*2026-07-30, version 5.68.0*

The app is easy to access and easy to use.

### 1/5 — Really poor

*2026-07-05, version 5.67.1*

The app user interface is poor, the app function really badly.

### 5/5 — Maintenance

*2026-02-19*

Thanks for your promptness.  Shawn took time to explain my problem in a way I could understand.  He is courteous  and always helpful.  We are lucky to have such a knowledgeable team.

### 5/5 — Not Working

*2025-10-09*

App worked fine until IOS 26.  App will not open on IOS 26.

### 1/5 — Crashes

*2025-10-02, version 5.59.1*

This app does not work, I can’t even open it.

### 5/5 — After IOS 26 Update

*2025-10-02*

App doesn’t open after IOS 26 update.  Please fix.

### 1/5 — App is currently useless

*2025-09-30, version 5.59.1*

Recently I have had a major issue with the app. It will not load. It starts to open, then just disappears. Someone needs to address this issue now!

### 1/5 — Doesn’t work

*2025-09-29, version 5.59.1*

App crashes every time I try to open it.

### 1/5 — App won’t open

*2025-09-26, version 5.59.1*

App just crashes all the time

### 1/5 — app crashing does not open

*2025-09-26, version 5.59.1*

had to download app to pay rent but unable to even open it?!!

## Frequently asked questions about Greystar Resident App

### What can I do with the Greystar Resident App?

The app allows you to conveniently pay rent, submit maintenance orders with photos, and communicate with your apartment community. You can manage one-time or recurring rent payments, receive rent reminder notifications, and even complete inspections directly from your mobile device.

### How do I pay rent using the app?

You can pay rent with a single tap using the 'One-Tap Pay' feature, which remembers your last used payment method and displays your exact balance due. The app also supports adding and deleting recurring payments to ensure your rent is never late.

### Can I submit maintenance requests through the app?

Yes, you can easily submit maintenance requests directly from the app. The app allows you to take a picture of the problem using your smartphone's camera, providing clear visual information to the maintenance team without leaving the application.

### Is the app free to use?

Yes, the Greystar Resident App is available for free to residents of eligible Greystar properties. There are no in-app purchases or advertisements mentioned in the app's description.

### Who is this app intended for?

This app is specifically designed for residents of properties that utilize Entrata's ResidentPortal and ResidentPay products at Greystar locations. It is not intended for general use or residents of other property management companies.

## Version history (last 5 releases)

### 5.69.0 — 2026-08-24

• Plaid ACH for renters insurance payments.
• Improved business bank account setup.
• Enhanced payment and maintenance experiences.
• Improved overall performance

### 5.68.0 — 2026-07-23

• Flex Payments Integration: Added Flex as a payment option, allowing residents to submit rent payments with a seamless payment experience.
• General & Security Improvements: Implemented behind-the-scenes fixes, security enhancements, and performance improvements to deliver a more secure and smoother app experience.

### 5.67.1 — 2026-06-23

• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience.

### 5.67.0 — 2026-06-22

• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience.

### 5.66.2 — 2026-05-25

• Cash App Pay Integration: Cash App Pay Integration: Added Cash App as a payment option allowing residents to submit payments for rent, events, and amenities. This feature is being released in phases and currently available for only selected residents/users.
• Refund Account Visibility Update: The Refund Account tab will only be visible to primary residents based on property settings. If the tab is unavailable, please contact your property staff or manager for assistance.
• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a better app experience.

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## More apps by Greystar Real Estate Partners LLC

- [Main St Cupertino](https://appshunter.io/ios/app/main-st-cupertino/id1453220224)
- [Solana Apartments](https://appshunter.io/ios/app/solana-apartments/id1456000952)
- [The Muse Apartments](https://appshunter.io/ios/app/the-muse-apartments/id1456007169)
- [Greystar Conferences](https://appshunter.io/ios/app/greystar-conferences/id1478447742)
- [Circa LA](https://appshunter.io/ios/app/circa-la/id1480011753)
- [Neptune Marina](https://appshunter.io/ios/app/neptune-marina/id1481483662)

All apps by Greystar Real Estate Partners LLC: https://appshunter.io/developer/1367539857

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
