# GreyStone Power — user reviews > 33 indexed App Store user reviews of GreyStone Power by GreyStone Power Corporation,an electric membership corporation, rated 2.40/5 from 59 ratings. - Source: https://appshunter.io/ios/app/greystone-power/id983961601/reviews - App overview in markdown: https://appshunter.io/ios/app/greystone-power/id983961601.md - Rating breakdown: 5★ 15 · 4★ 4 · 3★ 2 · 2★ 8 · 1★ 30 ## Newest reviews (11 of 33) ### 1/5 — Force update is not working *2022-11-03, version 1.624.0039* When going to the app I’m prompted to update the app, but when I go to the App Store, there is no new update. Therefore, I’m unable to sign in. ### 1/5 — iPhone 14 users *2022-11-02, version 1.624.0039* This app is incompatible with the new iPhones. Please update your app so I can pay my bill like a normal human. Thanks ! :) ### 1/5 — GreyStone App *2022-11-02, version 1.624.0039* This app is terrible! Ever since the new app update is states it’s incompatible but it won’t let you update. Then it shows the account number and it’s not right and won’t let you change it. I never can sign in and even on the Web site!! Fix it please!! ### 1/5 — Not compatible *2022-10-31, version 1.624.0039* It keeps telling me the version is not compatible but will not let me update anything. ### 1/5 — Used to be a better app. *2019-05-28, version 1.292.0037* Used to be a better app. Now one can’t check usage graph with breakdown details. I went from 20kwh a day to 60kwh with ac on. Wanted to know why... couldn’t check anything other than usage. ### 1/5 — Couldn’t pay with credit card. *2018-10-18, version 1.261.0037* This is a basic function. Paying you bill. Fix it. ### 1/5 — Horrible app *2017-06-08, version 1.227.0036* The app needs some serious overhauling and in general so does the service provided. Constant connectivity errors and issues along with no way to check daily usage rates. Also needs a section to be able to turn on or off warning for payment due. ### 1/5 — Communication Error *2017-02-20, version 1.227.0036* Where is the poop emoji💩 so I can rate the app. Every time I open the app it give me a "communication error" message. It would be nice if Greystone would fix the app so customers could conveniently pay their bills🙄 ### 1/5 — Fairburn pats *2017-02-09, version 1.227.0036* This is one of the worse services I ever have,when it gets to used this application won't work to do a payment,plus they send you bill after pass do so they charge you for late fee or the make you go to there kiosk to pay bad service I'm leaving my apt so I don't have to deal this company anymore ### 1/5 — Cannot pay bill *2016-08-02, version 1.227.0036* I could not use the app to pay on my account. The section where you fill in the amount you want to pay would not allow me to select it. I could fill out my credit card info though. If I can't use this app to pay my bill then it's useless to me. ### 1/5 — Report an Outage *2016-07-20, version 1.227.0036* Where do you report a power outage? Only have billing information and payment options!!!😏🙄😡 ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-03-07, version 1.697.0039* I love having Greystone but this app doesn’t work. It gives a “communication error” every time I try to pay for the past 2 months now. I’m tired of having to call and pay through the long automated phone menus every time. ### 1/5 — App non functional *2026-01-30, version 1.697.0039* App just spins on a loading screen after most recent update ### 1/5 — The app use to work fine but not now *2025-11-25, version 1.697.0039* The app used to work completely fine until this last update and when they changed the picture on the app….. now the app only spins it never opens!! You can’t make a payment. You can’t check your account, you have to go online to the physical website in order to access your information. So what is the purpose of having the app now? ### 1/5 — Horrible App *2025-11-22, version 1.697.0039* By far one of the worst apps I’ve ever used. ### 1/5 — Trifling fees upon fees *2023-05-19, version 1.633.0039* For as big of a company as GreyStone is, they SHOULD NOT be charging customers a convenience fee to use a credit card! Y’all could easily absorb that extra cost! Stop nickel and diming us to death! ### 1/5 — Fix your app *2023-04-28, version 1.625.0039* Fix it. I can’t even create a new account. ### 1/5 — App *2022-11-15, version 1.624.0039* This app hasn’t been working properly for a month. ### 1/5 — Unable to use *2022-11-13, version 1.624.0039* Update not complete/no option to update , unable to open app, app shuts down. Please fix! ### 1/5 — TERRIBLE! *2022-11-10, version 1.624.0039* Since the update this app is impossible to even open! Old version worked great but with this update we can’t even get into our account now. It keeps closing when logging in, just kicks us right out , before even opening. Ugh! Super frustrated!!! PLEASE fix this!! ### 1/5 — App will not open *2022-11-06, version 1.624.0039* Message pops up that says I have the incorrect version but closes out once you press ok. My app is up to date in App Store. No updates available ## Most praised reviews (10 highest-rated) ### 5/5 — Does what I need *2023-12-09, version 1.641.0039* This app is pretty far from being in any way pretty, but it works every time! ### 5/5 — So easy to use ... *2018-07-25, version 1.261.0037* Thanks for making it easier to check on and pay my bill. ### 5/5 — Great App!!! *2016-07-15, version 1.227.0036* The App is great and easy to use!!! ### 5/5 — Solid app *2016-04-12, version 1.207.0036* Great app to view and pay bills! ### 3/5 — Mag Edwards *2021-12-30, version 1.462.0038* I have not been able to ascertain if there is a phone number where customer service can help the customer! I have never called company only to learn that there is no customer service! ### 2/5 — Graph *2026-04-01, version 1.697.0039* The graph on the app doesn’t show up any more. I depended on that graph to show my daily usage. ### 2/5 — Basic in 2024 *2024-09-11, version 1.650.0039* The app is still too basic for the technology era in 2024. As someone else stated you can only pay your bill. ### 2/5 — App doesn’t work with current iOS updates *2022-11-11, version 1.624.0039* Technical issues with app especially once iOS update to current update 16.1.1 ### 2/5 — App does not show side bar like the pictures in the app store. *2018-08-23, version 1.261.0037* You can’t do anything but see your payment and pay your bill. There is no side bar for options or graphs for apple devices. ### 2/5 — Daily usage *2016-10-05, version 1.227.0036* Can't view daily usage in a dollar amount :-( only able to see balance on what you have left the only usage you can view is a graph chart showing you power used last 30 days but doesn't show how much it costs on a daily average --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*