# Grid Money — user reviews > 959 indexed App Store user reviews of Grid Money by Hatfield, Inc., rated 4.60/5 from 29,195 ratings. - Source: https://appshunter.io/ios/app/grid-money/id1473180914/reviews - App overview in markdown: https://appshunter.io/ios/app/grid-money/id1473180914.md - Rating breakdown: 5★ 25,161 · 4★ 1,181 · 3★ 400 · 2★ 270 · 1★ 2,183 ## What do users think of Grid Money? Overall sentiment: negative **Pros** - 🚀 Instant cash advances - 💳 Helpful credit-building tools - 👍 User-friendly app - 🤝 Reliable customer service - 💰 Flexible repayment options **Cons** - 🐛 Technical issues with account connectivity - 🕰️ Slow response from customer support - 💰 Subscription fees and hidden costs - 🔒 Concerns about account security - 📆 Delays in receiving cash advances **Commonly reported bugs** - Recurring subscription charges even after cancellation - Inability to access funds due to 'network issues' - Inconsistent advance amounts and payout timelines - Difficulty in closing accounts and removing bank information **Most requested features** - Expand support for non-W2 workers - Improve direct deposit and early paycheck access - Provide more transparency on credit-building features - Enhance communication and update users on service disruptions ## Newest reviews (10 of 959) ### 4/5 — Scam action *2026-08-30, version 3.59.0* I have tried to use my bank and guess what we ran into a snag, do I log into my payroll and we ran into another snag yup I guessing this app is like Grant, Albert, Dave and the Brady bunch useless ### 1/5 — 0/5 *2026-08-21, version 3.58.0* Predatory lending ### 5/5 — Easy to use *2026-08-21, version 3.58.0* Awesome app!! Came through in the clutch for me!! ### 5/5 — Great Customer Service *2026-08-19, version 3.57.0* They are so fast and always ready to help ### 1/5 — They steal money *2026-08-19, version 3.58.0* So they will lie about past payments and your advances and if u pay your subscription and they cancel it u will have to pay again plus reactivation fee no other app is like this don’t use them use grand or Brigit or Cleo ### 1/5 — Tricky as Heck *2026-08-19, version 3.58.0* So I used to like this app but recently it has not been worth it. I have been “tricked” or led astray. The last 3 times that I have tried to request a new advance, I pushed “continue” and it sent me to a page to confirm bank account. After I did that, I got pushed back to another week. The directions are not clear and it does not give you an option to retry without losing request. I feel like I have been paying the subscription without benefiting. Very disappointed. ### 4/5 — Good *2026-08-19, version 3.58.0* Processing takes a few days, but other than that, grid has been great! Thank you ### 1/5 — DISAPPOINTED!!! *2026-08-18, version 3.58.0* I’VE HAD GRID SINCE 2023. WELL THE LAST 2 WEEKS I’VE BEEN UNABLE TO GET AN ADVANCE!! TODAY THEY SAID I COULD!! NOPE!! THEY TOOK OUT MY SUBSCRIPTION FEE!! THEN WROTE NOT TODAY!! ANOTHER WEEK!! I WANT MY SUBSCRIPTION FEE BACK!!! I’M NOT PAYING FOR SOMETHING I CAN’T GET!!!! ### 1/5 — No chime?? *2026-08-18, version 3.58.0* You guys gotta get more banks supported it’s ridiculous for real ### 1/5 — They still charge you even after you cancel your membership *2026-08-16, version 3.57.0* You have to use their AI chat bot to cancel your membership, I talked to it to cancel and IT CONFIRMED to me it was cancelled then 2 weeks later I was still charged.. they steal your money!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Just wanted my Debit Card, SS and Addy. No Offer *2026-08-31, version 3.59.0* Said there was a Hiccup with my account which has $1500 in it. Asked for a 2nd bank acct or my payroll info. Felt like a big data mine. ### 1/5 — Unsatisfied Customer *2026-08-30, version 3.59.0* Terrible service, they want to charge you 10.00 a month to just be turned down again and again, when you do happen by a miracle to receive an advance they make you wait another week to see if you qualify. They receive their money immediately, which is completely ridiculous. The fees that these apps charge monthly, and in addition to lightning speed is absolutely insane. ### 1/5 — Grid is Trash *2026-08-27, version 3.58.0* Don’t waste your time with Grid. You’ll see your advance “processing” for weeks. Also, if you contact support, get comfortable waiting for a response. Their solution to a failed bank connection is “Just get a new bank.” I give Grid the grade of F-. ### 1/5 — Don’t waiste your time *2026-08-25, version 3.58.0* Never works ### 1/5 — Does not work *2026-08-24, version 3.58.0* I signed up and everything went fine at first but then it keeps saying the debit card I provided is not connected to my bank account and it very much is. I tried re-entering it several times and finally just gave up. ### 1/5 — they take your money *2026-08-23, version 3.58.0* They take your money when your subscription is canceled and you’re explaining your situation and they say they’re not charging anything in the morning and then they keep and they will they do not stop. They promise you they won’t and they do. ### 1/5 — takes forever to repay *2026-08-22, version 3.58.0* takes forever to repay customer service sucks doesn’t allow u to ask about more than once or they bump ur inquiry to the end of the queue ### 1/5 — UNAUTHORIZED CHARGES *2026-08-22, version 3.58.0* It is difficult to delete your account, and even after you do, they will continue to charge you membership fees and say it was a mistake. I haven’t used this App for over a year, and they just charged my card twice again. ILLEGAL APP. ### 1/5 — Scam *2026-08-21, version 3.58.0* I have canceled. I have emailed. & they are still trying to take $10 from me every other Friday for a membership that don’t exist. Account is not active. I unlinked my bank but they still have access to it. Please don’t sign up ### 1/5 — Terrible service *2026-08-21, version 3.58.0* They say they get back to you in 24 hours but they really don’t. Their app is terrible once you encounter a problem there’s no one to help. I’m still waiting for someone to fix my issue that I reported in early July and now we are at the end of August. ## Most praised reviews (10 highest-rated) ### 5/5 — Grid *2026-09-01, version 3.58.0* It’s been a pleasure working with Grid. The app is easy to use and the company is always helpful in my time of need. Would high recommend them . ### 5/5 — Great App and Excellent Service! *2026-08-31, version 3.58.0* Great app and very easy to use. The process is simple, fast, and convenient, and I really like how clearly everything is explained. Grid has been helpful when I needed some extra flexibility between paychecks. Customer support and the overall experience have been good so far. I’m happy with the service and would recommend it to others. ### 5/5 — Quick and Easy *2026-08-29, version 3.59.0* Grid Money delivered exactly as they promised. They definitely make money easy. The process was quick, simple and I received money within five minutes of starting the process. ### 5/5 — Thanks *2026-08-29, version 3.58.0* Helpful ### 5/5 — Genuinely nice to use *2026-08-26, version 3.58.0* Easy to use app without super predatory practices and I appreciate it for being there in my time of need ### 5/5 — Grid *2026-08-25, version 3.58.0* I think grid money is a great app they always come through thank you for everything ### 5/5 — Great service *2026-08-23, version 3.58.0* This company offers a good, upfront service. Nothing hidden. Everything is simple. ### 5/5 — Quick and easy *2026-08-22, version 3.58.0* Grid made it very quick and easy to receive my money. It’s great for when you need a few extra dollars until your next pay day. ### 5/5 — Cash advance *2026-08-22, version 3.58.0* Very easy to use, couple of questions and they give you an advance. I will definitely tell all my friends. ### 5/5 — Experience *2026-08-21, version 3.58.0* Very easy to work with Great experience --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*