# GrillEye Hyperion — user reviews > 13 indexed App Store user reviews of GrillEye Hyperion by G&C Ltd., rated 3.67/5 from 90 ratings. - Source: https://appshunter.io/ios/app/grilleye-hyperion/id1543878414/reviews - App overview in markdown: https://appshunter.io/ios/app/grilleye-hyperion/id1543878414.md - Rating breakdown: 5★ 52 · 4★ 6 · 3★ 5 · 2★ 4 · 1★ 23 ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t get it to pair *2024-11-19* Turns on, but won’t connect to the internet ### 1/5 — Spotty and unstable *2024-05-11* Graphs don’t display well. The app crashes,seems very half-baked. Love the sensor, wish Bluetooth works for the max for when you don’t have a Wi-Fi network seems the upgrade is a downgrade. All of this could be fixed with firmware and app updates. Invested a bunch of additional sensors and I’m pretty disappointed I’m in touch with technical support and will update if they can resolve these issues ### 1/5 — Shows temps but none of the graphs work *2022-10-02* The unit works and the app shows the current temps, but the graphs only show data for a split second before it goes away. If you touch the graphs the app fails and closes. ### 1/5 — Constant connection problems *2022-09-11* Worthless ### 1/5 — Poor product Design *2022-07-02* Device needs both bluetooth and wifi access Device ONLY works when connected to cloud next to impossible to get on a network with an access control list no ability to get mac address even once connect to a network after s restart network needs to be reset If you want something to work out of the box, this isn’t it! ### 1/5 — Graphs don’t work *2022-06-05* No graph info, keeps cutting out after 1 sec **Developer response:** Dear Grilleye user, Thank you for sharing your feedback. It is sad to see that you deal with this inconvenience. We will be more than happy and absolutely sure that we can assist you with the issues you face. Please be so kind and contact as at support@grilleye.com The GrillEye® Team ### 1/5 — A major downgrade *2021-10-12* The original app was so much nicer. **Developer response:** Hello Dear Grilleye User, Please check your email, our engineers have reply to you in order to arrange a video conference and assist you with any issue you face. The GrillEye® Team ### 2/5 — Frustrating *2022-06-01* I love the concept of this, but there are just too many bugs and features that are not at all user friendly to recommend this. For what you pay, this aught to perform like a premium product rather and a headache every time you use it. **Developer response:** Dear Grilleye user, Thank you for sharing your feedback. It is sad to see that you deal with this inconvenience. We will be more than happy and absolutely sure that we can assist you with the issues you face. Please be so kind and contact as at support@grilleye.com The GrillEye® Team ### 3/5 — Works great as a thermometer and Wi-Fi *2022-06-25* But some of the features and cooking logs don’t work **Developer response:** Hello Johnny, It is sad to see that you deal with this inconvenience. We reply to your ticket in order to arrange a video conference with our engineers and assist you with any issue you face. The GrillEye® Team ### 5/5 — Grilleye Max review *2022-03-11* This device functions perfectly with the eight probes that I can use simultaneously while connecting to your house Wi-Fi so you can check your temps from anywhere not just nearby.The app is very easy to use and user-friendly. sessions is outstanding and great to look back at what you’ve done and have a record of it. App support is second to none as well. Reached out to Grill I for some support with questions and got immediate responses plus a video call for when I got really stuck. **Developer response:** Hello Dear Grilleye User, Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you! The GrillEye® Team ## Most praised reviews (3 highest-rated) ### 5/5 — Amazing Product! *2022-03-04* Totally redone. So much better. Works like a charm and temps match thermopro one perfectly! Super easy setup and everything works perfectly. Love it! **Developer response:** Hello Dear Grilleye User, Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you! The GrillEye® Team ### 5/5 — The way it should be *2021-07-29* Finally a device and app that meets my requirements. Works like a charm. Easy setup and connection to WiFi. Precise and fast with a temperature tolerance and measurement range far above standard and its competitors. Exemplary and effective life support! **Developer response:** Hello Dear Grilleye User, Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you! The GrillEye® Team ### 5/5 — Very good. Solid. *2021-06-22* Does the job well. The link to the cloud is ideal for me. The warnings are great and ensure I can let the grill do its stuff. **Developer response:** Hello Dear Grilleye User, Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@grilleye.com. We would love to hear from you! The GrillEye® Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*