# Grim Facade: Hidden Sins - A Hidden Object Mystery — user reviews > 71 indexed App Store user reviews of Grim Facade by BFG Entertainment Inc., rated 4.00/5 from 212 ratings. - Source: https://appshunter.io/ios/app/grim-facade-hidden-sins-a-hidden-object-mystery/id1053547671/reviews - App overview in markdown: https://appshunter.io/ios/app/grim-facade-hidden-sins-a-hidden-object-mystery/id1053547671.md - Rating breakdown: 5★ 107 · 4★ 55 · 3★ 21 · 2★ 9 · 1★ 20 ## What do users think of Grim Facade? Overall sentiment: negative **Pros** - 👍 Great puzzles - 🎨 Awesome graphics - 📚 Good storyline - 🧩 Interesting HOPs - 💡 Customization options - ✨ Unique mini-games - 🗺️ Map with teleportation **Cons** - 🐛 Frequent crashes - 💸 Overpriced - ⏳ Too short - 📉 Laggy performance - 😵 Disturbing content - 🤔 Poor research/details **Commonly reported bugs** - Game crashes frequently - Screen display issues (too large, not fitting) - Game won't load or open - Game resets after closing - Unplayable puzzles (cannot interact) - Game shuts off mid-play - In-game elements not working - Purchased game not recognized on re-download **Most requested features** - Fix screen display issues on iPhones - Improve game length - Address historical inaccuracies - Add more bonus content - Improve map functionality - Faster hint recharge ## Newest reviews (15 of 71) ### 2/5 — Hidden Sins *2021-08-17* Purchased this game. Halfway way through the game it shut off. After several times reinstalling it,it would get to the same point in the game, it would shut down. Very disappointed after spending seven dollars on the game. ### 3/5 — Вылетает после покупки *2020-12-21, version 1.0.0* Интересно играть, но не не доиграла. Вылетает после покупки. Что делать? ### 4/5 — Great *2020-11-07* This was a great game ### 4/5 — Great animation and puzzles but poor on research *2020-09-18* Beautiful graphics and interesting puzzles. But the developers need to research more. Part of the town was quarantined for scurvy...really? Scurvy is not contagious - it’s a vitamin C deficiency. Please work on details like that so I don’t groan in the middle of the game instead of cheer. ### 4/5 — Really good game but to short. *2020-08-26* Loved the game but both Hidden Sins and the bonus games are too short. I will say like the ending gives you a reason to play it again which is a nice touch. ### 2/5 — Good until it crashed. *2020-08-25* This was a very entertaining game so I paid to download the full version. Mistake. Crashed repeatedly. Played it on iPhone 11, no problems until...You guessed it, Crash! Bummer. ### 1/5 — Not working properly on my iPhone *2020-08-24* I will update my review if I can get the game to work. I paid for the whole version but when I open the app on my iPhone, it’s game screen is “too large” to the point that I only see a portion of the intro and cannot get past the intro. Please help. ### 1/5 — Didn’t work *2020-08-24, version 1.0.0* It looked like it was super zoomed in and wouldn’t work. Very glitchy ### 1/5 — Won’t work *2020-08-24, version 1.0.0* Game will not work on my IPhone . It’s to large for my screen. Could you refund my money please. ### 1/5 — Can’t play it *2020-08-24* I have an iPhone 8 Plus and the game comes up enlarged on the screen. Resetting my phone doesn’t help. I’ll change my review when you fix the game. ### 1/5 — Not able to play *2020-08-23, version 1.0.0* Not able to open game, once pay for. When I touch play it closes the game. Please fix glitches ### 1/5 — Keeps Crashing *2020-08-22* As the other reviews were older, I hoped any glitches might have been fixed. I played then unlocked it and then.........it kicked me out. Every time I tried to start again, it crashed. I have requested a refund. This is unusual for Big Fish and I have never had a problem with any of their other games whether on PC, Mac or my iPad ### 1/5 — Jogo não cabe na tela do celular *2020-08-22, version 1.0.0* Impossível abrir o jogo. Não cabe na tela do celular ### 1/5 — Crap *2020-02-11* Sis it’s not even in frame. Half off the game is off screen... ### 1/5 — Проблема. *2020-01-17, version 1.0.0* Купила игру. Нормальная была. После обновления ОС не работает. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2022-12-21* The focus is on like 400% I can’t zoom out or press any button. Would have love to play it. But I cannot zoom out. ### 1/5 — Doesn’t work *2021-05-27, version 1.0.0* Doesn’t work on iPhone 11 Pro Max ### 1/5 — Doesn’t work *2021-04-25, version 1.0.0* I downloaded this game more than once on my iPhone 11 Pro and it never works why ### 1/5 — Couldn’t play *2020-10-30, version 1.0.0* The screen doesn’t fit on an iPhone - you only see the bottom left corner of the picture, so it’s unplayable. ### 1/5 — Can’t even play *2020-09-25* I really wanted to play this game, but the images are too large for the screen (iPhone X) so I can’t play. Is there a fix for this? Reading other reviews, I’m not the only one. ### 1/5 — Crash, crash, crash *2020-09-03* That’s all I can say about it really as it’s unplayable. 😡 ### 1/5 — Horrible *2020-08-28* I got to almost the end and in a game puzzle you have to fit an egg with a hammer and swat a fly. It won’t let you! You can’t skip it. You can’t hit it. Even clues tell you too (well duh!) but you can’t! I’m so aggravated. Don’t get it. You pay and can’t finish! ### 1/5 — Fun game but keeps resetting *2020-08-28* The first time it reset when I closed my iPad I thought ok, I’ll go through it all again because it’s a cool game. It made me unlock and everything even though I purchased it. The second time I said forget it. It’s also a bit laggy. None of the other HOP games have done that and I think I have played every single one that’s available on Big Fish. Pretty disappointed! ### 1/5 — Paguei e não consigo autenticar *2020-08-26, version 1.0.0* Paguei o jogo completo e não consigo autenticar. ### 1/5 — Can’t even open it *2020-08-26, version 1.0.0* The title screen is of to the side when I open it, literally can’t even see the menu to continue. Literal waste ## Most praised reviews (10 highest-rated) ### 5/5 — Big fish *2023-05-10, version 1.0.0* Big fish ### 5/5 — Big fish *2022-09-13, version 1.0.0* I love it ### 5/5 — Excellent *2020-10-24, version 1.0.0* I think this is my favourite Big Fish game. Really loving it. Great puzzles that are well thought out and awesome graphics. Definitely recommend ### 5/5 — Grim facade *2020-10-05* One little problem I can’t tap anywhere on the screen cause it’s too big or I can’t start the game when I download it. ### 5/5 — Value *2020-08-24, version 1.0.0* Enjoying this game very much. So many games to cost a fortune so a one payment game that offers puzzles and good graphics is a pleasure. Keep the standards high - thanks. ### 5/5 — Jaguar *2019-11-14, version 1.0.0* Nice game ### 5/5 — Great game *2019-10-25, version 1.0.0* Good storyline and length with fun puzzles. ### 5/5 — Beaut game *2019-03-18, version 1.0.0* I needed the hints but thoroughly enjoyed it. Lengthy and varied game. Worth the cost. ### 5/5 — L❤️❤️❤️❤️❤️❤️ve Big Fish Games!!!!!!!!! *2019-02-26* Ok some games are better than others. I have played almost every demo and bought a few. I am addicted!!! I have a few people also addicted. Keep making them. My guilty pleasure. Buy all the games! I know I will...maybe not all. Shhh. ### 5/5 — Hidden Sins *2018-07-27, version 1.0.0* Great game, great fun too --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*