# Grim Tales: The White Lady — user reviews > 168 indexed App Store user reviews of Grim Tales by BFG Entertainment Inc., rated 4.40/5 from 2,078 ratings. - Source: https://appshunter.io/ios/app/grim-tales-the-white-lady/id1337331874/reviews - App overview in markdown: https://appshunter.io/ios/app/grim-tales-the-white-lady/id1337331874.md - Rating breakdown: 5★ 1,420 · 4★ 378 · 3★ 114 · 2★ 26 · 1★ 140 ## What do users think of Grim Tales? Overall sentiment: negative **Pros** - 🚀 Graphic - 🚀 Good game - 🚀 Lovely game - 🚀 Awesome - 🚀 Entertaining **Cons** - 🐛 Blocking issue - 🐛 Weird graphics - 🐛 Glitchy - 🐛 Corrupt file - 🐛 Craptastic and Invasive - 🐛 Bad graphics - 🐛 Terrible graphics - 🐛 Awful visuals - 🐛 Distracting Boxes - 🐛 Broken - 🐛 Impossible to play - 🐛 Unlocking broke the graphical user interface - 🐛 Childish storyline - 🐛 Getting stuck in the middle of game - 🐛 Buttons don't work - 🐛 crashed! - 🐛 Can not get the game to play - 🐛 Can't load - 🐛 Doesn't work AT ALL - 🐛 Rubbish! - 🐛 Doesn't work - 🐛 Game unplayable! - 🐛 Won't let me open game **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (19 of 168) ### 1/5 — Can’t play *2024-01-24, version 1.0.1* Can’t play the game the screen goes all blotchy as soon as it starts please fix the problem I’d love to play. i’ve tried troubleshooting all kinds of ways something with the game level is because I don’t have any issues with any other games ### 1/5 — Corrupt file. *2024-01-04, version 1.0.1* Has white boxes everywhere, looks defragmented.Too bad looked like it could be good. ### 1/5 — Craptastic and Invasive *2023-12-26, version 1.0.1* I’ve downloaded this on both iPhone and iPad. It’s just a bunch of boxes. I can’t go forward at all. Tried to download it on my Kindle and it wants access to my PHOTOS, MEDIA, and FILES. WHY????? ### 3/5 — The Screen is not Working for the iPhone 15 *2023-11-28* Hi, so the game is not working well for my iPhone15. It plays the scene cuts fine, but while playing the game it looks weird. I don’t know if it is because my screen phone is too wide. I don’t know. I really wanted to play this game because it is not on Steam. There are some missing parts of the story of Grim Tales that is not on Steam, and I really to do the ones that I miss so I can understand the story more. ### 1/5 — Bad graphics *2023-10-23, version 1.0.1* Horrible graphics... all chopped up and couldn't continue ### 1/5 — Not displaying correctly *2023-08-21, version 1.0.1* Like an earlier review stated, it’s glitchy. The display seems to be in misplaced boxes, separated. It’s impossible to play the game this way. I hope it gets fixed and I can change my review. ### 1/5 — Won’t work *2023-08-05, version 1.0.1* Had to ask for a refund as it wouldn’t download properly it was just odd squares very frustrating! ### 1/5 — Boxes all over place instead of supposed graphics *2023-07-17, version 1.0.1* was reported over 2 years ago, no response from developer, and the issue is still there - the screen is just full of floating boxes, have no idea what is going on as having to tap randomly, never had this issue before. Elephant games normally so so good, this level of support disappointing and Big Fish? Useless. 404 error when clicking on app support in App Store. ### 1/5 — What is up with Grim Tales?!?!? *2023-07-05* What is up with any of the Grim Tales games not playing on my iPhone 11? So far, none of them have worked. On this game I finally got to play but the game is blocks. Like I have never seen anything like it before. I wanted to replay the entire series. I haven’t been able to play any so far. It’s bad enough that I have to repay for the ones I have already purchased before but now I have to deal with this situation. It bums me out so much. I am so sad right now! ### 1/5 — Graphics error and unplayable *2023-06-19, version 1.0.1* Love the series! Trying to play in chronological order but when I get to Crimson Hollow the graphics are all squared distorted. Tried some of the other later grim tales and had the same result. Please fix this love the game and the stories.😞 I have an iPad 11 pro. ### 1/5 — USELESS *2023-06-11, version 1.0.1* Still another one with the white frames obscuring the action. So glad I tried the preview and didn't buy this dud. ### 1/5 — Glitched for 2 years according to other players reviews *2023-06-07, version 1.0.1* I tried playing. The front load screens look fine, then you pay $6 and load up a glitchy boxy unfinished piece of crap. People were complaining of this 2 years ago. Big Fish doesn’t update its games. ### 1/5 — Läuft nur mit Graphikfehlern *2023-05-10* Unter IOS 16 nur mit ganz vielen Graphikfehlern und damit nicht spielbar-Schade hatte die Vollversion gekauft. Leider 0 Sterne (auch wenn einer angezeigt wird) ### 1/5 — Bad game *2023-04-21, version 1.0.1* I don’t know what’s going on but this game is very damaged of mess up the screen is not right at all all white screen and no color the graphics to games is very bad I hope y’all can get this fixed because I couldn’t play the game ### 1/5 — Wegen Grafik nicht spielbar *2023-04-20* Nicht spielbar ### 1/5 — Unlocking broke the graphical user interface *2023-04-17* I have an iPad mini running iOS 16. I downloaded the free version, then paid to unlock it via in app purchase. The user interface was covered with boxes, making it impossible to see anything. Then I found the tech article in Big Fish Games website that Apple iOS 11 no longer supports 32 bit games. I was not warned before purchasing. ### 1/5 — Terrible graphics *2023-03-29, version 1.0.1* I’ve played a lot of big fish games and this graphic is glitched for sure. Lots of boxes every like the pieces are poorly pieced together. Please fix this for me. I just purchased the full version of the game. And the first screen is like this. I can send pictures if necessary ### 1/5 — Broken. Unplayable *2023-03-20, version 1.0.1* This is the second game I have downloaded from Big Fish that is unplayable due to a graphics issue. I usually have no issues with their games. I wish they would update or remove the games that aren’t working. I am not the only one with this issue. Im on a iPad mini 5. ### 1/5 — Do not buy _ graphics busted *2023-03-10, version 1.0.1* There Is some weird outline over every photo / piece of photo making this unplayable. I requested a refund within 5 mins of downloading…still waiting for a response to my request. ## Most critical reviews (10 lowest-rated) ### 1/5 — Buy once play forever is false *2026-01-25, version 1.0.1* I have tried replaying Elephant games I bought over the years. Each one loads with screwed up graphics making them impossible to play. This has happened with every one of them. I no longer buy any Elephant games. ### 1/5 — Grafik funktioniert nicht *2025-10-26* Leider nicht spielbar bei IOS 18 auf dem Handy. Direkt wieder gelöscht. ### 1/5 — Excited, but, couldn’t play *2025-10-14, version 1.0.1* I love the grim tales games. I downloaded this one and there are these weird white blocks around all of the graphics. It keeps me from playing because you can’t tap on anything. ### 1/5 — Weird graphics *2025-07-18, version 1.0.1* You can’t play the game. The menu has everything all boxy. I continued to try and play it thinking that it was just the menu but it continues all boxy and looking weird. I deleted the game and downloaded it again to see if it would fix the issue but it’s the same boxy graphics. I really wanted to play this game. To bad it’s not playable ☹️ ### 1/5 — I tried.. *2025-07-14, version 1.0.1* I downloaded it but as soon as I go to put my name in the screen is all glitchy. Got through to the first screen and it’s all broken apart like glitched out. Tried deleting and reinstalling but it didn’t help. Glad I didn’t pay for it! It’s not the only one that does this. ### 1/5 — Horrible *2025-05-09, version 1.0.1* This game is extremely hard to play. It has boxes around things to open, and you can’t make out what is in the boxes. Some stay white and you can’t see what you are supposed to do. Please go back to the normal game play where you can see what you are doing. The boxes moving make me dizzy, I have a vertigo problem, and this sets it off ### 1/5 — Game won’t play *2024-03-26, version 1.0.1* Just downloaded the game only to have it showing up with the box outline that makes it impossible to play. I have the latest IPad operating system. Several games are like this and it is very frustrating. ### 1/5 — Blocking issue *2024-03-21, version 1.0.1* Well so messed up I can’t play it. Shame app support page doesn’t exist anymore. Also I paid for it now wasted 7$ ### 1/5 — Want to love it *2024-02-10, version 1.0.1* I am experiencing issues like other reviewers where the graphic are all messed up. The initial cut scenes seem fine but the gameplay graphics are awful. I cannot see what’s going on as there are these strange opaque boxes with white lining. I am using an iPad Pro and also tried my iPhone pro with no luck. I hope there is resolution soon! ### 1/5 — Do not buy this game! *2024-02-07, version 1.0.1* I brought this game and it is awful. I cannot play it, there are white boxes everywhere. I cannot play, I have wasted money. It feels like it is a scam. I should have read the reviews. Do not buy this game! ## Most praised reviews (10 highest-rated) ### 5/5 — Graphic *2025-11-04, version 1.0.1* Game is good, but graphics are blocky. I don’t know if it’s my computer which I don’t think it is. ### 5/5 — Five Star Game *2019-07-16, version 1.0.1* One of the best games big fish has brought out, looking forward to playing more grim tales sequels, sad it’s over. 💖💖💖 ### 5/5 — Lovely game *2019-03-21, version 1.0.1* Great game thoroughly entertaining ### 5/5 — White lady *2019-01-23, version 1.0.1* Really enjoyed this game good puzzles and graphics.Idon’t know if there is something wrong with my big fish app but there hasn’t been any new games out for months is it only me having this problem I’ve had to resort to playing my old games again,please let me know as I don’t know who to get in touch with ### 5/5 — Great game *2018-10-08, version 1.0.1* A quest to investigate a mysterious lady ghost, leading to a odd machine that controls missing children invented by a mad man, get help along the way from a male spirit who talks in harmonized slow motion, then morphs as he opens doors to other worlds... ### 5/5 — Tolles Spiel *2018-09-08* Ein Spiel mit tollen Wimmlern und Rätseln. Abwechslungsreich und Spannung verbreitend. Macht Spaß. ### 5/5 — White lady.... *2018-08-25, version 1.0.1* I wish we could get some Gamesfor free but it all comes down to that almighty $$. I'm sure it wouldn't hurt anyone. Once in a while it would be nice, just saying. ### 5/5 — Interessant *2018-08-01* Natürlich: Harry Potter lässt im Bonusteil schön grüßen , allerdings mit der Hintergrundmusik von Downton Abbey. Ich fand’s gelungen, Spiel sehr abwechslungsreich und nie langweilig, auch wenn die Herausforderungen oftmals bekannt und nicht zu schwer waren. Prima Spiel! ### 5/5 — Fixed and fine! *2018-07-04* When I originally tried this game, you couldn’t even put your name in. Luckily the developers saw the poor reviews and went to work. The game is now fine, and very enjoyable. Luckily, it was on sale after the fix, and I purchased it, changed my rating from 1 to 5 stars, and spent the rest of the afternoon playing. The puzzles are good, as is the map and hints. This is a fun game and I recommend it. **Developer response:** Hey Opinion02122, Sorry that you ran into the reported issue as well. We've released an update to fix the player name entry problem that iPad Pro users were having. That is now resolved and we hope that you give the game another try! Best Wishes ### 5/5 — Pleasant time used *2018-07-03* The story is classic to Big Fish games though still entertaining and enjoyable, got this on sale and definitely worth the money spend. Graphic on this are better than others which is one of the reasons I’m happy to pay. Thank you for making these and can’t wait to download more in the future, prefer to okay puzzle games because at least I feel I’m exercising my brain in some way rather than ↑↑↓↓←→←→BAstart ;) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*