# Grimaldi's Pizzeria Rewards — user reviews > 91 indexed App Store user reviews of Grimaldi's Pizzeria Rewards by Chepri, LLC, rated 4.91/5 from 2,404 ratings. - Source: https://appshunter.io/ios/app/grimaldis-pizzeria-rewards/id1534305253/reviews - App overview in markdown: https://appshunter.io/ios/app/grimaldis-pizzeria-rewards/id1534305253.md - Rating breakdown: 5★ 2,262 · 4★ 91 · 3★ 21 · 2★ 6 · 1★ 18 ## Newest reviews (12 of 91) ### 3/5 — App *2026-04-03, version 2025.8.5* The app worked ok but does not allow customization and if you have a reward the terms are not clear. Reward would not work regardless of what was ordered. ### 5/5 — Best pizza *2025-11-28, version 2025.8.5* Best pizza but need more coupons ### 5/5 — Apple Pay *2025-10-16, version 2025.8.5* Add Apple Pay option for even quicker check out. ### 5/5 — Simply the Best! *2025-10-07, version 2025.8.5* We’ve had the best of NY pizza, & now we’re hooked on Grimaldi’s! ### 4/5 — E gift redemption *2025-09-30, version 2025.8.5* Tried to redeem an e-gift card on an online order, but got rejected. Dine in only ### 5/5 — Great food *2025-09-27, version 2025.8.5* I just signed up for the app and I went to checkout and it showed free starter so I went back in and found a starter and it said I didn’t meet the requirements I went to find what they were and there is no information about it. So I went and cold that and just got pizza which was awesome ### 5/5 — Great job *2025-08-14, version 2025.2.19* Excellent ### 5/5 — BEST PIZZA EVER *2025-06-14, version 2025.2.19* The crisp, the crunch, everything about this pizza puts it in a league of its own. Dave portney needs to bump his score to a 9.2🏆 ### 4/5 — F The App *2025-05-24, version 2025.2.19* DO NOT…DO NOT use the app. It used to work fine. If you choose “reorder” It eliminates and erases any add on you had previously. ALL you end up with is cheese & bread. It’s NOT difficult to work that fail safe in…”are you sure all you want is cheese and bread and that you are under 5?” Just call and talk to a person. FAIL. ### 3/5 — Why can’t I pay at store? *2025-04-22, version 2025.2.19* 3 stars ### 5/5 — Like the original *2025-04-08, version 2025.2.19* Was recently in New York City, so I had to go by the original Grimaldi’s. What you did in a long line, but it was certainly worth it. The pizza here in Overland Park is every bit as good as the original. The owner here, Tom, is an awesome guy who loves his restaurant and his customers. And the cheesecake is seriously legit! ### 5/5 — Excellent pizza *2025-04-03, version 2025.2.19* Grimaldi’s is the BEST pizza! I love the perfect crust and rich flavors! ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t use it *2026-07-27, version 2025.8.5* Grimaldi’s does NOTHING if something goes wrong with your order. You’re much better off ordering through DoorDash as they’re the ones actually delivering and the only ones held accountable if something goes wrong. ### 1/5 — DO NOT DOWNLOAD APP FOR OFFER!! THEY DO NOT HONOR AND WILL CHARGE YOU *2026-07-09, version 2025.8.5* Our family all downloaded the app to each get the free starter salad, and we made sure to ask our waiter beforehand if we would all be allowed to do it, and he said yes it was not a problem, and he would be able to split the check four ways. After we finished our meal and asked for the check, he said he would go talk to the manager about splitting it four ways despite already saying it was no problem. So we were charged NEARLY $60 for our four starter salads. ABSOLUTELY RIDICULOUS, I wonder how many people they get with this. ### 1/5 — Good food. Horrible service! *2026-02-08, version 2025.8.5* Imagine ordering a pizza. Being there when it says it will be ready in an hour and then waiting another going on 30 more minutes and still no pizza. Won’t be coming back and I hope anyone who reads this doesn’t go either and waste their time. ### 1/5 — Won't Let You Update Birthday or Favorite Location *2025-11-20, version 2025.8.5* Super buggy or flat out broken app. Can't scroll to the bottom of some pages without closing app first and reopening. My birthday is incorrect but you can't change it because it's grayed out with a little asterisk * yet there's no key at the bottom that explains what it's for. Was supposed to have rewards added to my account but they're not there. Wouldn't trust this app to order anything. Just go to the restaurant in person. Far less frustrating experience. ### 1/5 — App is bad. *2025-10-19, version 2025.8.5* App is bad. ### 1/5 — Worst App on the Planet *2025-07-14, version 2025.2.19* Place an order and place it in your cart and come back to the app after 20 minutes, your order is GONE. It’s F-You just start from scratch again. I’m a regular and there’s nothing about this app that impresses. From logging in to checking your points it’s a joke. Ask any Grimaldi employee what their thoughts are on the app and they just laugh. ### 1/5 — Awful *2025-06-15, version 2025.2.19* Left my pizza on the ground in front of my door. ### 1/5 — The most Annoying App to Order Food *2025-04-10* It’s a totally frustrating experience to order a pizza. Banners in the wrong place cover your ability to complete your order and you have to try a different method to order. Thank Gond their pizza is bread because this app would oit them out of business ### 1/5 — Can’t even order *2024-08-27, version 23.9.2023050901* When I place an order I get an “invalid token” message ### 1/5 — App never works! *2023-10-10, version 23.9.2023050901* I’ve tried many times on many occasions to get the app to work and it always fails. ## Most praised reviews (10 highest-rated) ### 5/5 — Grimaldi’s *2026-08-19, version 2025.8.5* Very best pizza in Mount Pleasant. Perfect crust and toppings. ### 5/5 — Best Pizza *2026-08-17, version 2025.8.5* Love you guys ### 5/5 — GREATEST PIZZA IN THE WORLD *2026-08-07, version 2025.8.5* There is no competition with this company. It’s facts. ### 5/5 — Pizza to die for *2026-07-30, version 2025.8.5* The Don is awesome!! ### 5/5 — White pizza *2026-07-07, version 2025.8.5* Is one of the best! ### 5/5 — Love Grimaldi’s *2026-07-07, version 2025.8.5* I love Grimaldi’s and the app makes it super easy to order pizza! ### 5/5 — Grimaldi’s *2026-06-23, version 2025.8.5* Excellent ### 5/5 — I love this place🫶 *2026-05-22, version 2025.8.5* The best pizza 🍕 ### 5/5 — Best Pizza and Customer Service 🍕 *2026-01-11, version 2025.8.5* Our experiences At Grimaldi’s have always been exceptional! Customer service, wait times, quality of food…they are always impeccable. ### 5/5 — My favorite pizza place *2025-12-30, version 2025.8.5* The pizzas are phenomenal and the atmosphere is amazing. This will always be our go-to spot! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*